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View Full Version : Do NOT run 'FIXES' before helpers have analyzed the HJT log


tashi
2007-08-11, 19:19
Hello.

"BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)



After you have followed the procedure, we ask for one log only to be posted into your new topic. The HJT log - Trend Micro HijackThis 2.0.2

Until a helper responds, the HJT log has not been analyzed. Please wait to be advised and do NOT run fixes until asked.
This is especially important if your Operating System is Windows Vista!

Notes:


ComboFix is not a general purpose cleaning tool. Please do not use this tool without supervision.



Please note that all instructions given are customized for that member's computer only, the tools used may cause damage if run on a computer with different infections. Your symptoms may only appear to be similar.

That said, All advice given by anyone volunteering here, is taken at own risk.
While best efforts are made to assist in removing infections safely, unexpected stuff can happen.

There is always risk involved in installing and removing any software. Even a fix that time has shown to be useful to thousands of users, can present problems to a few or be found to have a bug in development.http://forums.spybot.info/showpost.php?p=1092&postcount=1

tashi
2008-07-24, 20:05
Note: Bear in mind a volunteer helper/analyst may decide not to take unanswered topics where users have posted logs taken from 'Fixes", or any log other than HiJackThis (HJT).

Which is the only log that should be posted when starting a new topic.

However if one has run tools/fixes before posting please inform your helper, so that s/he is aware changes may have been made to the system and why. This is in order to give advice in as safe a manner as possible.

Thank you.