View Full Version : Is this the right place to say thank you?
BuckarooBanzi
2007-09-08, 02:42
To all of you that take your time, to help the rest of
us..... Thank You for all you do.
I don't think they can ever pay you enough.
I don't think enough of those that are helped from your
services give enough.
I don't think I make enough money in a year too say,
Thank you enough.
But I will Donate to help your efforts, just to say,
thank you.
Thank you for the Help.
Mark.....
Made this a sticky. :)
Often members voice appreciation to our volunteer helpers in their topic, but sometimes people would like to say a special thank you.
Edit: Moved thread to the waiting room forum as members can post here directly if they wish, instead of waiting to be merged.
ryandcalvert
2007-09-15, 20:37
Thank you so much, I ran the fix and my computer now apears clean, my AV shows nothing and SBSD shows nothing so Again Thank you Very much. Be blessed in life.
:bigthumb::bigthumb::bigthumb::bigthumb::bigthumb:
buddycraigg
2007-09-27, 06:39
I need to voice my appreciation to the spybot team and point out Blade81.
I have been negotiating with my employer for 3 months now for a substantial raise. About 18%, although it still isn’t very much. It will be a big step forward for me.
Last week I was slacking off at work and followed a link to some unknown video site and I got infected.
Now would have been the worst possible time to have the IT guy come fix my PC.
I’m on a tight budget, but will defiantly be donating what I can afford.
Thank you everyone
And thank you Blade81
I’m in your debt.
Buddy Craigg
Jeremy89
2007-10-17, 09:18
Hey guys!
Just wanna voice out my gratitude to the people of Spybot S & D especially my helper, Mr_Jak3 for their contribution to the community and helpless victims like me who are computer illiterate.
Thank you...
Jeremy
adjuster
2007-10-17, 18:15
blade, thank you for all your help, I am indebted to you and your organization. As soon as we are finished here I will get the donation information and gladly donate to the cause so we can keep you guys in the game. You were very easy to work with, assessed the problems, and got my computer back up and running. Again, thank you for your help. Please feel free to post this message in the appropriate place so others can read.
Adjuster
I can't thank Shaba enough for helping me clean up my system. I really appreciate you giving your time.
Thanks!
Orrin
CamaroJeff
2007-12-02, 05:01
Very well said people. These experts perform an invaluable service to complete strangers. I cannot express how much I appreciate pskelley's help, and everyone else who did the research on the methods and programs for removal of these nasty files. Their time and effort is priceless in itself.
A BIG MAJOR :bigthumb: out to all of you!
http://img.photobucket.com/albums/v604/firebirdjeff123/smileys/burnout.gif
jonathanasdf
2007-12-02, 05:54
Many people just come into this forum asking for help and expecting results. However, very few people realize that the experts who are helping you are doing this just because they want to help you. They aren't getting anything out of this, and very few people are actually donating (in my case i don't have a credit card or paypal, and my parents aren't getting one for me). They probably have their own personal jobs, and their own family, and yet, they are taking so much of their time to help us and our problems. I've noticed that many mods are on for hours at times, and they aren't expecting anything in return. You have to realize this, and appreciate the work that they are doing for you. Just imagine yourself slaving over log after log for hours at a time. Thus, a big thank you to all of the spybot team, for your excellent support and selfless sacrifices.
stevee231
2007-12-04, 14:02
I thanked him personally (pskelley)in my post, but I would like to extend that appreciation to all volunteers in this forum. your help is invaluable and your time even more so.
So to all of you from I am sure more than just me
:wav: :bigthumb:
and thanx again pskelley, you terminator you :police:
Gary050710
2007-12-07, 00:06
I wanted to post this because too many times, people do not appreciate what a beneficial service that these volunteers provide to the general public. I am very “religious” about keeping my Windows, Norton Internet Security, Spybot, & Ad-Aware programs updated and scan with each at least once per week. But yet, due to a dumb move on my part, I got infected with a Vundo/Virtumonde Trojan. I have had other infections before, but have always been able to remove them through online tools. However, the “one shot” tools for Vundo/Virtumone were ineffective.
Fortunately, I came across the Spybot forum board. After reading a lot of people’s Vundo experiences, I quickly realized that I was not going to be able to clear this by myself due to the complex nature of the infection and its defenses, the knowledge needed for using multiple online tools, and the skills required to interpret the log files (without deleting a critical registry file by mistake). I posted on Spybot requesting assistance, and in a few days, Shaba came to my assistance. Shaba guided me through the process and the tools needed to remove it, and in a couple of days, Vundo/Virtumonde was no more!
Even after going through the complete process of removing Vundo (with Shaba’s guidance), I still do not think I could do it by myself in the event of a future infection - and I am reasonably knowledgeable about computers and their workings. I do not know if Vundo is the most common problem at this time, but it appears that a large percentage of posters are seeking help in removing this. The removal process, while not difficult if you follow the directions step-by-step, was still not a task that those with limited skill should attempt alone.
Shaba, a special thanks to you, and to everyone that provides this service to us out here in cyberland. I cannot extend my most sincerest “thank you” to the fine people that help all of us idiots that fail to use safe surfing practices, sometimes even despite our best efforts.
To those that post here needing assistance, please do not forget the following:
- These people are NOT paid employees– they are VOLUNTEERS – they do not need the headaches that we through in their laps. They are internet saints.
- There are a limited number of volunteers available. They are assisting people as fast as possible. I applaud their efforts and know that I could never maintain the patience they exhibit in dealing with a desperate general public clamoring for assistance.
- This service does not cost you anything but some time. If you obtained help from these fine people, DONATE. Without this service you would have likely had to seek professional help locally – and those services are definitely not free. A few dollars to restore confidence in the security of your internet experience is money well spent in support of these types of services.
- Do not give up hope. These people have obviously seen and resolved more infections that you and I could imagine. While Vundo is the most complex one that I have personally dealt with, there are tools available and people willing to help you, if you will give them the time. Follow their directions and listen to their advice. Chances are they will be able to get you back up and going.
- Strongly urge your representatives to take action against the instigators and propagators of malicious viruses, trojans, and worms both domestically and internationally
Gary050710
2007-12-07, 00:08
I wanted to post this because too many times, people do not appreciate what a beneficial service that these volunteers provide to the general public. I am very “religious” about keeping my Windows, Norton Internet Security, Spybot, & Ad-Aware programs updated and scan with each at least once per week. But yet, due to a dumb move on my part, I got infected with a Vundo/Virtumonde Trojan. I have had other infections before, but have always been able to remove them through online tools. However, the “one shot” tools for Vundo/Virtumone were ineffective.
Fortunately, I came across the Spybot forum board. After reading a lot of people’s Vundo experiences, I quickly realized that I was not going to be able to clear this by myself due to the complex nature of the infection and its defenses, the knowledge needed for using multiple online tools, and the skills required to interpret the log files (without deleting a critical registry file by mistake). I posted on Spybot requesting assistance, and in a few days, Shaba came to my assistance. Shaba guided me through the process and the tools needed to remove it, and in a couple of days, Vundo/Virtumonde was no more!
Even after going through the complete process of removing Vundo (with Shaba’s guidance), I still do not think I could do it by myself in the event of a future infection - and I am reasonably knowledgeable about computers and their workings. I do not know if Vundo is the most common problem at this time, but it appears that a large percentage of posters are seeking help in removing this. The removal process, while not difficult if you follow the directions step-by-step, was still not a task that those with limited skill should attempt alone.
Shaba, a special thanks to you, and to everyone that provides this service to us out here in cyberland. I cannot extend my most sincerest “thank you” to the fine people that help all of us idiots that fail to use safe surfing practices, sometimes even despite our best efforts.
To those that post here needing assistance, please do not forget the following:
- These people are NOT paid employees– they are VOLUNTEERS – they do not need the headaches that we through in their laps. They are internet saints.
- There are a limited number of volunteers available. They are assisting people as fast as possible. I applaud their efforts and know that I could never maintain the patience they exhibit in dealing with a desperate general public clamoring for assistance.
- This service does not cost you anything but some time. If you obtained help from these fine people, DONATE. Without this service you would have likely had to seek professional help locally – and those services are definitely not free. A few dollars to restore confidence in the security of your internet experience is money well spent in support of these types of services.
- Do not give up hope. These people have obviously seen and resolved more infections that you and I could imagine. While Vundo is the most complex one that I have personally dealt with, there are tools available and people willing to help you, if you will give them the time. Follow their directions and listen to their advice. Chances are they will be able to get you back up and going.
- Strongly urge your representatives to take action against the instigators and propagators of malicious viruses, trojans, and worms both domestically and internationally
irenepham
2007-12-11, 07:59
I am in the waiting room waiting for help, but I didn't even know that spybot offered assistance for when the program is unable to clean a bot. I had been running spybot s&D & trying to get rid of command service again and again, and the popups and hijacks were so disgusting, and I have kids on the computer a lot, that I had asked a very busy person in my church to take the computer and see if he could remove it. Once more I ran spybot and happened to notice, "see the spybot website" and found all this support here. I have been using spybot S&D for several years, and never knew that there was this ongoing support and education (but then I never had a problem that s&d couldn't solve, either.)
Anyway, even though it has been almost a week since I started trying to run the log and get the advice, I now feel at least I know something I can do about a computer problem besides erase the hard drive. With this site and a volunteer, I can learn something about solving the problem myself. That's a great feeling. Thanks for SPYBOT S&D, and continually working for free to help people stay plugged in.
Thank you for all of the help and advice with my computer. Thanks to you guys my computer is now malware free and running smooth.
Thanks alot
Dear RiP,
Don't know if this is the correct place to do this, so my apologies if I'm out of line. The original thread that we used to "get me clean" was just recently archived so I can't reply there...
Happy Birthday to me: A clean computer?
http://forums.spybot.info/showthread.php?t=21246
I didn't want you to think that I forgot about all the help you gave me and just left you hanging. The past week was full of downloading, installing, cleaning and learning about all the stuff that you recommended in your last reply (as well as some of the advice pinned at the top of the forum). Upgrading to SP2, learning about MVPS Hosts, Spyware Blaster, Windows Defender, etc. kept me busy!
But I wanted to make sure I got back in here to say "Thank you. THANK YOU. T-H-A-N-K Y-O-U !" for all your help AND the help that is contained in other parts of the SN Forums. You guys not only got me cleaned up...you also gave me more education about this stuff in three weeks than I had in the past six years of computing.
My donation was not a lot...and it certainly was not nearly enough to pay for what your help was worth...but I did want to give something.
I wish I could thank you in person and buy you a steak dinner for all you did for me! But I guess a "cyber handshake" will have to do for now. :)
Best regards and many thanks,
John
mcloeffler
2008-01-01, 23:38
A great big thank you to all the helpers but especially Blade, you really made this process painless. I was ready to give up on my computer when I stumbled on this website. In just a few short days Blade helped me get my computer back(I had been struggling with problems for over a month). You are an absolute:angel:! Thank you Thank you Thank you!:bigthumb:
Another huge thank you to all the volunteers, and particularly Blade81 in my case. I'm somewhat of a Luddite, but even for me the directions were very clear and easy to follow.
It's just AWESOME of you all to perform a service like this. :)
Thank you for making the online community a bit safer.
I would like to thank Shaba for helping me fix my computer..thx a lot man u rock..:bigthumb:
Just noticed this thread:
Just to reinforce previous posts. I am just another who appreciates your efforts and patience with those of us who don't know what we are doing.
You are very much appreciated!!! :angel:
I want to thank you all for your help and especially Shaba who helped me get rid of these things!
I really admire what you're trying to do here! I don't know how but i will try to support you!
You're the best!!!!
Thankyou spybot team.:wav: It it werent for you my computer would have been ruined Perminantly!:flame: I think Each and every one of you should know how much the community apreciates your help.:bighug: I would Especialy like to give a shout out to the man who fixed my computer katana!:bigthumb:Katana Your the man!:ninja:
You guys are doing a great service. Cleaning up viruses!:cleaning: :police:Nothing Gets Past You:police:
i would like to thank all of you at safer networking,:) if it weren't for u i would have lost all data/software on my comp as i was told by a support team to do a reinstall :mad: witch was a last resort for me as for them a first. thanks to the guy who referred me to u as it was the best advice yet many thanks keep up the good work would also like 2 thank random/random for his assistance who ever u r were ever u r be happy:santa:
compProgram
2008-02-26, 15:54
i also wanted to say thanks a lot to pskelley he helped completely clean my computer from spyware you guys are the best.
jroberts2001
2008-03-17, 04:35
I am finally virus and bot-free thanks PSKELLEY and the SpyBot team!! :beerbeerb: I read his profile and see that he's doing this "in retirement". I can't thank him enough but I did just make a $50 donation for the assistance he. It's not nearly enough to pay for what he helped me do but all I can afford at the present time. Thanks PSKelley for your devotion to those of us who do stupid things that get us into situations like this.
Your signature shoud say:
If you are reading this information...thank a teacher, If you are reading it in English...thank a soldier and...
:wav:
IF YOU ARE VIRUS-FREE...THANK PSKELLEY AND THE ENTIRE TEAM AT SPYBOT S&D!!
:wav:
matthill
2008-04-08, 23:07
I just want to say a big thankyou to Rorschach112 for helping me sort out my problems with Virtumonde. I couldn't have done it without your help. I really appreciate you taking the time to help me and I will be making a donation in the next few days.
I'm very impressed with the attitude of open assistance here and it's FREE too! It's a far cry from what you get from companies where you're a paying customer. They could learn a thing or two from you all.
Keep up the excellent work. :):):)
Shaba did a great job getting my computer (and me) straightened out. I just wanted to say how much I appreciate the help given.:red:
bluefishbeagle
2008-04-19, 17:42
Yes many many thanks, and while I know thanks are appreciated I intend to put my money where my mouth is and hope all who are able to do the same. (Paypal donation on the way. ) Thanks to Blade81 :angel: especially.
I will be making a donation as soon as I'm able. This site is absolutely divine!
Thank you Blade! You are awesome!:laugh:
Just wanted to say a special THANK YOU to Blade81 for helping me to get my computer virus free!! I am extremely greatfull to have found this site and the helpers here. Thanks again.
Valethar
2008-06-04, 22:39
Many thanks to Blade81 for helping me get rid of a Virtumonde infection! :bigthumb:
He helped me throughout the way. Many praises and thanks should be given to him, and plus, he doesn't even charge us. Thanks, pskelley
MJWolter
2008-06-19, 07:32
This thread is a great idea, by the way. After he helped me rid my computer of a very persistent infection, I thanked PSKelley in the thread (http://forums.spybot.info/showthread.php?t=28610&referrerid=41455) itself; however, this forum gives me an opportunity to thank him publicly for his patience with my newbie fumbling and misunderstanding.
When Norton 360 failed to prevent the infection in the first place, Norton's techs tried to shake me down to the tune of $95 to clean my computer. In desperation, I tried Spybot and, when that did not completely remove the malefactor, somehow stumbled across this forum.
Asking nothing but compliance with his instructions (including that I not change the font of my posts), PSKelley guided me through the entire process. Although I cannot currently afford to compensate the forum for his services, rest assured that this forum gets a share of my next paycheck.
Having said that, I sincerely hope that does not mean that I am forever in your debt; however, I will forever remember what you did. Thank you again.
MJWolter
Watsonica
2008-06-20, 18:28
Thank you Eric (drragostea) for pointing me in the right direction:) and very big thanks to Shaba the magnificent:angel: that helped me through a pretty rough week with this computer and fought off the nastiest Trojans I've ever seen (lol) in this Thread Here (http://forums.spybot.info/showthread.php?t=29578)...
This is a wonderful site full of great people.:heart:
Gem~
p.s. can't help monetarily at the moment but until then I'm in your debt.
I would like to acknowledge my sincerest gratitude to pskelley for his uwavery support & infinate knowledge whilst helping me clean my infected computer.
I especially appreciated the links for additional information and reference on keeping my computer safe.
:2thumb:
:bighug: to my :angel:
I like to second the sentiments of the many people here. Thank you for all of the time you guys invest in helping us out which with out your help many of us would've been lost.
I specially like to thank Pskelly :bow: (is not that the other Mods do not deserve to be thanked). I do have my computer rigged with all of the latest anti (you name it). But, some how, I was infected by this virus. I posted an S.O.S. in the forum and Pskelly answered my call for help. He was awesome but most of all, he was very patient. For someone who volunteers his time to this cause, I don't know how he does it going through all of the codes and logs that I send him (and many others in this forum). Thank you sir, again and a big thanks to all of the Mods here and of course Spybot S&D.
Please, I encourage every body who has been helped to donate anything to this great cause. My means are a bit strain, but I will donate what I can.
Thank you,
:wav:
I too am extremely grateful for the existence of this group of hard working voluteers, for this platform in which they work their magic and, most specifically to me, for pskelley who was my Link to sanity! It is my sincere wish that some type of universal reward system exists and that our gratitute manifests itself in your lives in some tangible form of recognition.
And unfortunately, I was unable to donate through paypal however please expect a "wrapped letter" in as much time as it takes to get from Canada to Ireland.
Many many thanks!
Stephanie :heart:
i havent asked for help in the malware removal forum. but i will say thank you for that spybot detected and fixed a problem for me by unchecking a setting in ie7 that may have been harmful.
lazyboy_360
2008-07-11, 11:45
i recently got virtumonde as did many others. i have had no serious trouble with malware before but could not get rid of it this time. i finaly came here and was instantly helped by shaba who is very knowledgeable and is a great helper, posts were prompt and very helpful and understandable. i am so grateful for the help i received here. thank you shaba and thank you all for you time. keep fighting the good fight.
I want to extend thanks to the whole S&D team for having this wonderful resource set up. Most of all, I want to thank Baabiouz for helping me out when I thought it was hopeless. This is a wonderful forum complete with expert helpers. Thanks again.
but I as well wanted to say thank you for an amazing program, SPYBOT! I love this program and i am glad it is free. Thanks everyone for there hard work!
Thanks to all spybot community and special thanks to Shaba,you are the best!:cool:
labrescuens
2008-08-17, 01:52
Thank you to all of you and especially pskelly (for holding my hand :red: ) I had WORMS!! Ugh! I appreciate all the hard volunteer work (I run a non- profit dog rescue so I understand) and I couldn't donate much but I did donate what it would have cost me here for someone to look at my computer. Again thank you so much. :bigthumb:
Trish
drragostea
2008-08-19, 02:07
Well, I wanted to thank...
:santa:
the sagacious tashi (http://forums.spybot.info/member.php?u=7) for her knowledge and the dedication to the forums.
And thank you PepiMK (Patrick) (http://forums.spybot.info/member.php?u=1) for a wonderful program.
I gotta say, this is the best forum i could have ever visited!
thanks to km2357, who helped me out like a champ and to all the rest of the great volunteers working here. stay classy spybot!
thx SPYBOT and mod.Shaba for helped me before. my laptop now is clean :present:
Aloha...
I entered this forum with the same trepidation as I enter a trust circle. With so many "evil" places to visit on the web, it's really difficult to know who to trust.
Having happily used Spybot Search and Destroy for many years (by recommendation of Kim Komando), I opted to pour out the innards of an infected laptop into the forum and pray for help.
My prayers were more than answered with the kind and expert help of pskelley :crowned:.
As I mentioned in my own thread, I'm between pay days at the moment, but look forward to making a donation next week.
You folks are no less than awesome.
Mahao nui loa.
Tana-Lee
KiloWatts
2008-09-17, 04:49
Many thanks here also... You guys are stellar, and you've helped me on two different occasions now. This forum is indispensable, and the people here are fantastically helpful.
Thank you!
I would like to thanks Blade81 for helping me 2 months ago with my Laptop.
Sorry for the late thanks as I was busy with business.
Again, thanks Blade81.
I would like to thank pskelley for all the help I got fixing my PC!
:bow:
beedee1970
2008-10-07, 12:31
Just wanted to give a big thank you for Blade81's expert help on making sure my system was virtumonde free, and the extra pointers he gave.
A big thanks to Blade81 and all the rest of the security experts on this forum. don't know what I would've done without your valuable help.
Keep up the good work and I'll be sure to make a donation.
I just want to say thanks to ken545 for helping me.
Thanks again!
Adam[HUN]
2008-11-02, 14:47
Good to see forums and ppl who help others while they don't want anything in return.
I could write hundreds of pages, but I think you'll now what I mean, when I say:
Thank you Blade81 (and thank other members of the team for their effort helping others) for everything.
Keep up the good work, and be blessed in life.
:bow:
Thank you everyone, I know the helpers appreciate your kind words. Safe surfing! :flowers:
A big thanks to Katana for helping me with my Daughter's computer.
Using a variety of techniques and taking me up on a few offers to use some tools that others might not have been willing to use really made me feel that Katana was't afraid of the task at hand.
Her computer was infected in a couple of places, but with Katana's help, my Daughter is now happily surfing away, until I reminder that the computer was purchased so she could do her homework instead of watching UTUBE :D:
Additional scans and backups are being performed to help her stay safe.
Again, Thank You Katana for all your help,
Dave
caramello
2008-11-13, 15:37
Dear Blade81,
I appreciate very much your help, you are a really great expert! :bigthumb:
Thank you! :bow:
I got better help from the volunteers here than I've ever felt I recieved from paid software or hardware techs in the past. (Granted thier hands may be tied by thier employers on what services they can offer.) I did read through a lot of the posts here before even submitting my own problem and was quite impressed by all the volunteer techs I saw replying.
I want to thank the entire team here at the SB-S&D forums for providing such a great service. And furthermore for the great attitudes that all the volunteers seem to have. It amazes me how cordial and friendly these folks are after dealing with people who can be, and all too often are, a lot less than friendly or grateful for thier voluntery time. Kudos to all of you fine folks and again thanks to the entire team here and a special nod to pskelley for his personal help on my particular problem.
Eric
I would like to express my thanks to Shaba, for the professionalism of facing my Spybot issue ( http://forums.spybot.info/showthread.php?p=253808#post253808 ) .
Definitely a PLUS to this forum !
Sincere regards and many thanks,
CDL_gr