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kenpitcher4
2008-05-22, 22:15
My system is an Hp pavillion. Since I've had it I've it when the alert comes up saying there are new updates available from HP, I just close it and don't recieve them. Is that not good?

drragostea
2008-05-23, 04:31
I don't usually use it Windows XP by HP. The update might prove positive and beneficial to your OS. But it depends on what the updates are, and what they update.

tashi
2008-05-23, 09:08
Hello,

Since I've had it I've it when the alert comes up saying there are new updates available from HP, I just close it and don't recieve them.

As drragostea said, it depends on what the updates are.

You might be able to skip a driver update, take a look at the description and search for more information to see if it is necessary.

However if the update is to patch a vunerability it deserves serious consideration.

Remote disclosure of information and execution of arbitrary code

A potential vulnerability has been identified with the HPeDiag ActiveX control which is a component of HP Software Update running under windows. The vulnerability could be exploited to allow remote disclosure of information and execution of arbitrary code.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01439758

Check to see if any update has caused problems before you download and install. HP has forums and faqs.

Hope that helps.

drragostea
2008-05-24, 03:35
Yes. As I said (and tashi too :)) it may improve driver or the system performance and stability. Security updates and driver updates are both updates, but two different things. Can you give some examples of the updates that HP has offered you? :cowboy:

Valethar
2008-05-24, 05:53
A lot of the time, the updates don't always apply to your machine and wont be installed. I get them fairly often for my printer, yet a majority of them check my current software and give me a message stating that the update/fix isn't needed.

It can't hurt to let the updater check your system, since there may well be an update for the HP hardware that isn't addressed by MS, etc.. It could be something as simple as updating code so the HP hardware behaves better with your graphics card, to them coming up with a fix for the NIC hardware that someone found a way to exploit.

Better to let the updater run and decide you don't need the update than to cancel it and possibly leave your system vulnerable.

drragostea
2008-05-24, 06:33
By hey, an update is an update. Might as well improve system stability and performance. :).

kenpitcher4
2008-05-27, 23:50
Hp usually has a small yellow pop up box which says it has updates. I have never updated in over a year, (system is 1 year old). Is there a site I can go to to let Hp go ahead and update all that they feel is necessary? If so should I wait til after all malware problems are resolved? Every time I start or close my system I bring up Windows Task Manager first, and almost every time there is a program running that says HP updates which I immediately close as I don't believe that it is HP.

drragostea
2008-05-28, 01:15
Well if a rogue program/malware infects your computer you may be receiving pop-ups like "Your computer is infected with a virus. Your files and documents are in danger. Download this tool to remove them".

Well of course, that sounds suspicious. Well it depends on what message is saying. And what malware problems are you experiencing? Have you created a thread in the Malware Forums?

Get support for your HP PC:

http://h10025.www1.hp.com/ewfrf/wc/siteHome?dlc=en&lc=en&cc=us

kenpitcher4
2008-05-28, 02:11
My system shows virtumonde every time spybot is run. Even if I don't go on line there are new issues. Thank you for the HP link. Should I wait to update from HP and Windows til after I get system cleaned. I am going to post for help in malware section soon. It's just that I am computer illiterate and it's taking me a long time trying to get the things they ask for before posting.
Thanks again

drragostea
2008-05-28, 02:33
Nah. :) You shouldn't think that way. Everyone starts from a beginning. They don't just start from point A to point Z that quickly. It takes time. I learn new things everyday on this forum.

Now back to the topic. You're computer is infected by Virtuemonde as you said. Have you been experiencing pop-ups? From how I see it, Virtuemonde may be persistent to remove... even on remove file on reboot. I would strongly suggest you post a log in the Malware forums.
-----
Consider posting in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum and having someone take a look at your system.

If you decide to have an experienced malware removal specialist assist you, please follow the procedure in this link to run scans and produce a HijackThis log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) ( http://forums.spybot.info/showthread.php?t=288).
-----

You should (and I would recommend) to install all the updates AFTER you clean up your system. The updates might actually corrupt and do harm instead while your computer is still compromised by Virtuemonde. Trust me it's experience. My aunt was infected tje SmitFraud and Virtuemonde. I installed a graphics card update and the computer began running on 8-bit colors. Had to undo the whole update with System Restore.

!Clean you system. Then we'll talk. Good luck ken.

angie1313
2008-05-29, 16:54
Getting to your first question, I would run the updates just for all the security updates which possibly could have prevented the virus you have now.
As for your second question, I would listen to anything and everything drragostea tells ya. He's the man in these forums!

drragostea
2008-05-29, 23:52
Thank you angie for the compliment. If you should have any questions, feel free to ask. :cowboy: