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maf58
2008-07-11, 05:10
Hello,

I had some help with a vundo problem a month or so ago and thought that everything was fine. I downloaded the firewall that was suspected and haven't downloaded any programs since then. But all of a sudden my Symantic Antivirus started having antivirus notifications. A new notification comes up every minute or so. I just don't know what to do with it.

Here is my latest HiJackThis list.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:09:25 PM, on 07/10/08
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\mspaint.exe
C:\Program Files\Trend Micro\HijackThis\maf58.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: &ESPN - {AE6F2894-AF10-4C9C-B16E-1DFC6FF8C0C6} - C:\Program Files\ESPN\Toolbar\DIGToolBar.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-21-27315483-596863382-2465022858-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Brooke')
O4 - HKUS\S-1-5-21-27315483-596863382-2465022858-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Brooke')
O4 - HKUS\S-1-5-21-27315483-596863382-2465022858-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Brooke')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.cch.com
O15 - Trusted Zone: *.cchgroup.com
O16 - DPF: {10EC6CEC-5A1D-4E4E-AB85-8CC516F2A687} (AICPAViewer.clsViewer) - http://www.cpa-exam.org/AICPATutorial/install/AICPAViewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://extraweb-americas.ey.com/home/extraweb/iNotes6.cab
O16 - DPF: {3EEFCD4B-E9FD-4601-BE5D-C5C1776E51D3} (AICPASSV.Spreadsheet) - http://www.cpa-exam.org/AICPATutorial/install/SSItem.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4DCCD2FC-132F-45EC-BFDA-72235B85047C} (AICPAAuthLit.AuthLitItem) - http://www.cpa-exam.org/AICPATutorial/install/SimItems.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {909A35CA-61DC-4437-887E-30ED6D89F6C8} (AICPAUI.ucHyperlink) - http://www.cpa-exam.org/AICPATutorial/install/General.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://66.59.228.103/activex/AxisCamControl.cab
O16 - DPF: {96F2228B-0D43-48AC-B857-29972C87EBA4} (AICPACR.ConstructedResponse) - http://www.cpa-exam.org/AICPATutorial/install/CRItem.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {D4C9E474-9A6C-4FBF-B13A-4BE2BDD34FD5} (AICPA treeView control) - http://www.cpa-exam.org/AICPATutorial/install/AICPAViewerIL.cab
O16 - DPF: {E3E02F12-2ADB-478C-8742-5F0819F9F0F4} (Quantum Streaming IE VersionManager Class) - http://qmedia.xlontech.net/100170/sdk/latest/qsp2ie06041001.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE (file missing)

--
End of file - 8207 bytes

Any help that you can provide would be great. Thanks,

pskelley
2008-07-12, 20:56
Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

Nothing in the HJT log? Could you tell me what this means:

But all of a sudden my Symantic Antivirus started having antivirus notifications.Generally you can set your antivirus program to notify you or block silently? If you were at a website that was infected, and there are plenty of them:
http://www.google.com/search?hl=en&q=infected+websites&btnG=Search
and Symantec was blocking attempts to infect you, you would be getting notifications. I suggest you try this.
1) Update Symantec
2) Drop offline
3) Run a system scan
4) I don't need the log, just a report on finding, does the AV find anything it cannot deal with. Blocking intrusions is what you pay them to do.

Once I have additional information, we can decide if we need to do more.
I also need to point out that you were being helped here:
http://forums.spybot.info/showthread.php?t=29831
and the topic had to be closed before you did not respond?

Towards the end of a cleanup please make sure you follow through with any final log requested, even if it appears to you that your computer is back to normal operation.
As much as we like our members we would rather not see you back in a few weeks because there was no follow up with the helper.If you expect service here, you will not get it if you do not comply with instructions.

Thanks

maf58
2008-07-13, 20:25
Sorry about the other thread I got really busy with work and my wife is pregnant and almost due that I totally forgot cause my computer seemed to be working fine.

I ran the antivirus scan and everything came up fine -- i also ran the spybot scan and everything was fine there as well. Its weird cause the only websites we were going to was like CNN, Gmail, and other well known sites. We only really use the computer for pretty basic things.

But for a while we would get the alert every 20 seconds or so and it was really annoying. But it hasn't happened for the past day or so and the computer seems to be working fine now.

So I guess if there isn't anything that you can see in the HJT log it must have just been the Antivirus stopping an intrusion, but I don't really know why there would have been that intrusion because I have never had the antivirus pop up every 20 seconds or so for hours.

But any other advice would be great.

Thanks

pskelley
2008-07-13, 20:49
My advice would be to limit and random websurfing, since kids being bad were replaced by orgainized crime:
Example: http://en.wikipedia.org/wiki/Russian_Business_Network
http://rbnexploit.blogspot.com/
http://cso-blog.com/newsblog/?p=112

http://www.google.com/search?hl=en&q=infected+websites&btnG=Google+Search
http://www.cmswire.com/cms/web-cms/how-they-hack-your-website-overview-of-common-techniques-002339.php

Here is information that will help you stay clean, though there are surely no silver bullets.

Some good information for you:
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiemoes/prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
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