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View Full Version : Manual Removal Guide for Zlob.VideoAXObject



Friday
2008-11-29, 23:06
The following instructions have been created to help you to get rid of "Zlob.VideoAXObject" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
trojan

Description:
Trojan, which downloads and installs various third party spyware and malware to the infected computer.
Removal Instructions:

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.

Products that have a key or property named "Video AX Object".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

A file with an unknown location named "bpvol.dll".
A file with an unknown location named "bpmon.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "qwe.dll".
A file with an unknown location named "setup.exe".
A file with an unknown location named "xxl.dll".
The file at "<$PROGRAMFILES>\Video AX Object\ts.ico".
A file with an unknown location named "setup.exe".
A file with an unknown location named "smmon.exe".
A file with an unknown location named "smmain.exe".
A file with an unknown location named "smmain.exe".
A file with an unknown location named "splug.dll".
The file at "<$PROGRAMFILES>\Video AX Object\bpvol.dll".
The file at "<$SYSDIR>\bpvol.dll".
The file at "<$SYSDIR>\bpvol.dll".
The file at "<$SYSDIR>\bpvol.dll".
A file with an unknown location named "setup.exe".
A file with an unknown location named "setup.exe".
A file with an unknown location named "bpmon.exe".
A file with an unknown location named "pmmon.exe".
Make sure you set your file manager to display hidden and system files. If Zlob.VideoAXObject uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "{1FC80E00-41B0-4F74-BC16-2C83ED49CAC9}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry value "{D34F5D71-99E4-4D96-91CA-F4104F69B8AE}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\".
Delete the registry value "{1FC80E00-41B0-4F74-BC16-2C83ED49CAC9}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\".
Delete the registry key "{D34F5D71-99E4-4D96-91CA-F4104F69B8AE}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\".
Delete the registry key "{1FC80E00-41B0-4F74-BC16-2C83ED49CAC9}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\".
Delete the registry key "{1FC80E00-41B0-4F74-BC16-2C83ED49CAC9}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry value "{D34F5D71-99E4-4D96-91CA-F4104F69B8AE}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\".
Delete the registry value "{1FC80E00-41B0-4F74-BC16-2C83ED49CAC9}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\".
Delete the registry key "{D34F5D71-99E4-4D96-91CA-F4104F69B8AE}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{D34F5D71-99E4-4D96-91CA-F4104F69B8AE}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Remove "bpmon.exe" from registry value "user32.dll" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\run\".
If Zlob.VideoAXObject uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.