Advanced Mass Sender

[Daryn]

Having a problem with one our of work computers. There is a program on there called Advanced Mass Sender that keeps reinstalling itself no matter how many times you uninstall it.

Any help would be hugely appreciated.

HijackThis log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:49:46 AM, on 9/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
C:\Program Files\CA\eTrustITM\InoRpc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\CA\eTrustITM\InoRT.exe
C:\Program Files\CA\eTrustITM\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\CA\eTrustITM\realmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://companyweb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrustITM\realmon.exe" -s
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://companyweb
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1252977563282
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = MITCONC.LOCAL
O17 - HKLM\Software\..\Telephony: DomainName = MITCONC.LOCAL
O17 - HKLM\System\CCS\Services\Tcpip\..\{7694F166-946C-4EDA-B3A0-12928834AEA7}: NameServer = 192.168.10.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = MITCONC.LOCAL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
O23 - Service: iTechnology iGateway 4.0 (iGateway) - Computer Associates International, Inc. - C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
O23 - Service: eTrust ITM RPC Service (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrustITM\InoRpc.exe
O23 - Service: eTrust ITM Realtime Service (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrustITM\InoRT.exe
O23 - Service: eTrust ITM Job Service (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrustITM\InoTask.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

--
End of file - 5410 bytes

[Blade81]

Hi,

Please see post #5 here (http://forums.spybot.info/showpost.php?p=25712&postcount=5):

Note:
When the infected computer in question is a company machine in the workplace, or you are an employee.


The intention of this forum is not to replace a company's IT department, nor can we anticipate alterations or configurations that may have been made to a business machine, or how it will interact with the tools commonly used in the removal of malware.

The majority of the tools used in this forum are only free for Home Users and only tested on Home machines, they may well change settings that are required for a Company network. Another consideration is that company information may show in the logs.

More than one machine could be at stake, possibly even the server. If sensitive material has been compromised by an infection, the company could be held liable.

To prevent any possible loss or corruption of company information, please inform your IT Professional or Supervisor when a workplace computer has been infected, immediately.

It's not that we don't want to help, but there are too many issues that could arise from a networked company machine that malware forum volunteers are not experienced in dealing with.

Thank you for your understanding.