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Specba
2010-12-03, 06:01
When I try to run the program from the disk I get the following error message:

Could Not Load Library X:\program files\spybot-search and destroy\advcheck.dll

If I run the scan anyway I get what seems like a thousand error messages.

I'm not using external media for the updates and am allowing the program to use the RAM Disk.

This disk just arrived today.

spybotsandra
2010-12-03, 13:23
Hello,

We are sorry there had been a hardware technical problem.
We will send you a new CD that should work without problems.
Sorry for the inconvenience.

Best regards
Sandra
Team Spybot

Specba
2010-12-03, 23:27
Is there anything I need to do to get my replacement disc? Are you able to figure out who I am to be certain I get my disc?

Thanks again.

Specba

spybotsandra
2010-12-06, 11:40
Hello,

No, there's nothing you need to do.
We should be able to assign it due to your e-mail address.

Best regards
Sandra
Team Spybot

Specba
2010-12-16, 04:17
Any idea when the replacement disks will be shipped?

Thanks.

spybotsandra
2010-12-20, 11:15
Hello,

The disk has been shipped on the 16th of December.
You should receive it this week. :)

Best regards
Sandra
Team Spybot

cbson01
2011-02-25, 03:31
Hello,

I just got my disc and I am having the exact same problem. Please help!!!!

Cbson01

cbson01
2011-02-25, 04:54
I uninstalled and re-intalled, and got this response:

"Unable to execute file:

C:\Program Files(86x)\Spybot-Search & DestroyPE\SDWinSec.exe

CreateProcess failed;code 740

The request requires elevation."

Regards,
Cbson01

PauliePaul
2011-03-28, 16:08
Hello,

When I run the bootable Spybot S&D CD on an infected Windows XP system, and after uploading the latest maleware definitions and suggested startup options, I get the following message.
Could Not Load Library X:\program files\spybot-search and destroy\advcheck.dll
When Spybot loads and runs there are too many error messages to count. Rerunning the program (power off the computer and restarting) does not seem to help, nor does loading only the maleware definitions and not the updated startup options suggested.

Can you help, please?

:thanks:
Paul