Click.GiftLoad--Cannot Delete
Ken, successfully created a new restore point, but am having an issue removing all previous Restore Points through 'cleanmgr.' The dialogue box does not allow options to scan any drive, nor does it show a System Restore box where I can select 'More Options' and 'Clean up' buttons. Is something missing?
I am happy to report that my computer now appears to be very healthy and is running smoothly and quickly--better than new!
Will wait for further directions.
Thank you!
Click.GiftLoad--Cannot Delete
Success! Thank you very much, Ken.
I have one more question/problem that is directly related to Click.GiftLoad. If you feel that I should start a new thread, I will do that.
When Click.GiftLoad initially attacked my computer, it simultaneously affected my external hard drive. As a result, I was unable to use my computer at all because a blue screen bearing the following message kept appearing with each reboot:
stop: OX 0000007B (OX F78A2524, OX C0000034, OX 00000000, OX 00000000).
When it occurred to me to unplug my external hard drive, I was then able to access the computer.
My question is this: I would like to plug my external hard drive back but am concerned that it may produce a blue screen again, and that my computer will be reinfected.
Any direction you can offer is sincerely appreciated. Thank, Ken.
Click.GiftLoad--Cannot Delete
Thank you, Ken! Downloaded Flash Disinfector--worked beautifully, absolutely no problems. Then ran my Norton Antivirus scan on my external drive, including Spybot and Malwarebytes Anti Malware--everything came out squeeky clean. Very happy about that. Do you still recommend I reformat my external drive?
Thank you!
Click.GiftLoad--Cannot Delete
Thank you for all that you have done, Ken. Will indeed try to surf safely. Have a great day and a fabulous weekend ahead.