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Hello,
After scanning with spybot latest version 1.6.2.46. There is a lot of access violation error. Please see report from spybot in attachment. I uninstall and reinstalled spybot with latest updates, but the problem persist. Some days ago I installed , run and clean the registry with Tweak now Power pack 2010 in the advanced search. I do not know if this may be the origin. Please help as I rely very much on spybot.
Thank you
Hello,
Which windows system do you have?
Best regards
Sandra
Team Spybot
Voici les details du pc.
Merci
Microsoft windows 7 version 6.1(build 7600)
Computer System
Advanced Power Management
AC Power Status: Online
Battery Charge Status: No Battery
Processor
Model: 8x Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Signature: GenuineIntel
Vendor: Intel Corporation
L1 Cache: 32 KB
L2 Cache: 256 KB
L3 Cache: 0 KB
Video System
Video Card:
Screen Resolution: 1680x1050 32 bit
Physical Storage Device
Logical Storage Device
Local Disk (C:): 61053 MB (27917 MB Free) NTFS
Local Disk (D:): 476937 MB (325054 MB Free) NTFS
Peripherals
Communication Device(s)
Network Card: Realtek PCIe GBE Family Controller
Operating System(s)
Windows Family: Microsoft Windows 7
Service Pack:
Version Number: 6.1 (Build 7600)
Hello,
Did you open Spybot with a right click and choose "run as administrator/take ownership"?
Do you have any other security software installed?
Best regards
Sandra
Team Spybot
Yes I tried this also, in fact I even open the properties of the icon and set it to run as administrator each time. I have avast free edition and recently used Tweaknow Power Pack 2010 free and cleaned my registry with it in extreme scan (expert mode) and cleaned everything it showed (green and yellow problems).I do not know if this may be the cause.
I have also latest spyware blaster updated with all protection on and inbuild windows bitdefender which I rarely used(I made a thorough scan with it also and did not reveal anything major.)
Thank you beforehand for your help.
Hello,
Did you had the problem before using Tweaknow Power Pack 2010 free?
Best regards
Sandra
Team Spybot
No i did not had these before.
Thanks
Hello,
I would suggest to send me an e-mail to: detections(at)spybot.info regarding this thread. Then I can send you a new advcheck.dll to see if that fixes the issue.
Best regards
Sandra
Team Spybot
Hello Spybotsandra,
I copied the advcheck.dll file as requested but the problem is still persisting. Please see attachment for new report file if u need. PLease help.
Thank you
Hello Sandra,
I followed all the steps as requested, however the problem is still persisting. When I reinstalled spybot it gave me the attached error but installed and I have the same problem.I tried running the install file as administrator as well without success.
Thank you for your help.