Manual Removal Guide for DoubleD

The following instructions have been created to help you to get rid of "DoubleD" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• pups

Description:

DoubleD produces various mostly unwanted browser toolbars. When such a toolbar is installed on the system it sends a lot of personal information to one of the DoubleD's servers.

Removal Instructions:

Installed Software List:

You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D or RunAlyzer to locate and get rid of these entries.

• Products that have a key or property named "Double D Toolbar".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<$LOCALAPPDATA>\Conduit\Community Alerts\LanguagePacks\en.xml".
• The file at "<$LOCALAPPDATA>\Double_D\LanguagePack.xml".
• The file at "<$LOCALAPPDATA>\Double_D\LocalSettings.txt".
• The file at "<$LOCALAPPDATA>\Double_D\RadioPlayer\IP_Stations_Media_List.xml".
• The file at "<$LOCALAPPDATA>\Double_D\ThirdPartyComponents.xml".
• The file at "<$PROGRAMFILES>\Conduit\Community Alerts\Alert.dll".
• The file at "<$PROGRAMFILES>\Double_D\INSTALL.LOG".
• The file at "<$PROGRAMFILES>\Double_D\toolbar.cfg".
• The file at "<$PROGRAMFILES>\DoubleD\Desktop Smiley Toolbar\1.3.0.840\ssd.dll".
• The file at "<$PROGRAMFILES>\DoubleD\GamingHarbor Toolbar\4.1.4.20920\stbapp.exe".
• The file at "<$PROGRAMFILES>\DoubleD\GamingHarbor Toolbar\4.1.4.20920\stbappHelper.exe".
• The file at "<$PROGRAMFILES>\DoubleD\GamingHarbor Toolbar\4.1.4.20920\stbsvc.exe".
• The file at "<$PROGRAMFILES>\Internet Saving Optimizer\3.4.0.4340\NPIEAddOn.dll".
• The file at "<$PROGRAMFILES>\Media Access Startup\1.5.0.850\HPIEAddOn.dll".
• The file at "<$PROGRAMFILES>\System Search Dispatcher\1.3.0.840\ssd.dll".
• The file at "<$PROGRAMFILES>\System Search Dispatcher\1.3.0.840\stb1.dll".

Make sure you set your file manager to display hidden and system files. If DoubleD uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<$LOCALAPPDATA>\Conduit\Community Alerts\Feeds".
• The directory at "<$LOCALAPPDATA>\Conduit\Community Alerts\LanguagePacks".
• The directory at "<$LOCALAPPDATA>\Conduit\Community Alerts\Log".
• The directory at "<$LOCALAPPDATA>\Conduit\Community Alerts".
• The directory at "<$LOCALAPPDATA>\Conduit".
• The directory at "<$LOCALAPPDATA>\Double_D\CacheIcons".
• The directory at "<$LOCALAPPDATA>\Double_D\EmailNotifier".
• The directory at "<$LOCALAPPDATA>\Double_D\Logs".
• The directory at "<$LOCALAPPDATA>\Double_D\MyStuffComponents".
• The directory at "<$LOCALAPPDATA>\Double_D\RadioPlayer".
• The directory at "<$LOCALAPPDATA>\Double_D\Rss".
• The directory at "<$LOCALAPPDATA>\Double_D".
• The directory at "<$PROGRAMFILES>\Conduit\Community Alerts".
• The directory at "<$PROGRAMFILES>\Conduit".
• The directory at "<$PROGRAMFILES>\Double_D".
• The directory at "<$PROGRAMFILES>\DoubleD\Desktop Smiley Toolbar\1.3.0.840".
• The directory at "<$PROGRAMFILES>\DoubleD\Desktop Smiley Toolbar".
• The directory at "<$PROGRAMFILES>\DoubleD\GamingHarbor Toolbar\4.1.4.20920".
• The directory at "<$PROGRAMFILES>\DoubleD\GamingHarbor Toolbar".
• The directory at "<$PROGRAMFILES>\DoubleD".
• The directory at "<$PROGRAMFILES>\Internet Saving Optimizer\3.4.0.4340".
• The directory at "<$PROGRAMFILES>\Internet Saving Optimizer".
• The directory at "<$PROGRAMFILES>\Media Access Startup\1.5.0.850".
• The directory at "<$PROGRAMFILES>\Media Access Startup".
• The directory at "<$PROGRAMFILES>\System Search Dispatcher\1.3.0.840".
• The directory at "<$PROGRAMFILES>\System Search Dispatcher".

Make sure you set your file manager to display hidden and system files. If DoubleD uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "{25B8D58C-B0CB-46b0-BA64-05B3804E4E86}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\".
• Delete the registry key "{25B8D58C-B0CB-46b0-BA64-05B3804E4E86}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
• Delete the registry key "{35B8D58C-B0CB-46b0-BA64-05B3804E4E86}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\".
• Delete the registry key "{35B8D58C-B0CB-46b0-BA64-05B3804E4E86}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
• Delete the registry key "{3c471948-f874-49f5-b338-4f214a2ee0b1}" at "HKEY_CLASSES_ROOT\CLSID\".
• Delete the registry key "{5617ECA9-488D-4BA2-8562-9710B9AB78D2}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\".
• Delete the registry key "{7157F1C6-90E1-449C-9AC8-88B1236FC6F8}" at "HKEY_CLASSES_ROOT\CLSID\".
• Delete the registry key "{7157f1c6-90e1-449c-9ac8-88b1236fc6f8}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
• Delete the registry key "{8ADDFA4B-207C-4C07-8FA1-DE1C3A2FA3A9}" at "HKEY_CLASSES_ROOT\CLSID\".
• Delete the registry key "{CDBFB47B-58A8-4111-BF95-06178DCE326D}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\".
• Delete the registry key "{CDBFB47B-58A8-4111-BF95-06178DCE326D}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
• Delete the registry key "Community Alerts" at "HKEY_CURRENT_USER\Software\Conduit\".
• Delete the registry key "Community Alerts" at "HKEY_LOCAL_MACHINE\SOFTWARE\Conduit\".
• Delete the registry key "Toolbar" at "HKEY_CURRENT_USER\Software\Conduit\".
• Delete the registry key "toolbar" at "HKEY_CURRENT_USER\Software\Double_D\".
• Delete the registry key "toolbar" at "HKEY_LOCAL_MACHINE\SOFTWARE\Double_D\".
• Delete the registry key "Toolbars" at "HKEY_LOCAL_MACHINE\SOFTWARE\Conduit\".
• Delete the registry value "{5617ECA9-488D-4BA2-8562-9710B9AB78D2}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\".
• Delete the registry value "{7157F1C6-90E1-449C-9AC8-88B1236FC6F8}" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\".
• Delete the registry value "{7157f1c6-90e1-449c-9ac8-88b1236fc6f8}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\".

If DoubleD uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Browser:

The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D or RunAlyzer.

• Please remove Browser Helpers named "Desktop Smiley Toolbar".
• Please remove Browser Helpers named "GamingHarbor Toolbar".

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.