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Hello~ here are the logs~~
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 6122
Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702
3/21/2011 6:14:03 PM
mbam-log-2011-03-21 (18-14-03).txt
Scan type: Quick scan
Objects scanned: 155477
Time elapsed: 19 minute(s), 13 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
ESETSmartInstaller@High as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=1
esets_scanner_update returned -1 esets_gle=1
esets_scanner_update returned -1 esets_gle=1
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6425
# api_version=3.0.2
# EOSSerial=6c5afcf07857e84388d5b0bfe7404ad5
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-03-22 12:45:33
# local_time=2011-03-21 08:45:33 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 2
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=79408
# found=0
# cleaned=0
# scan_time=7299
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Congratulations Alison, the logs are clean. We have finished :)
Please follow this last set of instructions:
Step 1 | Delete ComboFix and Clean Up
The following will implement some cleanup procedures as well as reset System Restore points. Click Start > Run and copy/paste the following underlined text into the Run box and click OK:
ComboFix /Uninstall
Please advise if this step is missed for any reason as it performs some important actions.
Step 2 | Please download OTC by OldTimer to your desktop and run it
- Click Yes to beginning the Cleanup process and remove these components, including this application.
- You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.
Step 3 | Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
- Download the latest version of Adobe Reader Version X. and save it to your desktop.
- Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered.
- Click the download button at the bottom.
- If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
- Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
- If you are unsure of how to use Add or Remove Programs, the please see this tutorial: How To Remove An Installed Program From Your Computer
- Then from your desktop double-click on Adobe Reader to install the newest version.
- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
- When the "Adobe Setup - Welcome" window opens, click the Install > button.
- If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
- Once the installation is finished, open Adobe Reader and accept the warranty if prompted.
- Click on Help and select Check for Updates.
- A window will open and Adobe will check for Updates. If any updates are found to be available click on Download.
- Once the update is downloaded you will get a system notification telling you so. Click on the popup to restore the window.
- In the window that opens click Install.
- Once the update is done click Close.
- Your Adobe Reader is updated now.
Last Step | Now, in order to avoid future infections, please take time to read the following articles:
Read those articles and your potential for being infected again will reduce dramatically.
Thank you for your patience, and performing all of the procedures requested. I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed. http://forums.whatthetech.com/style_...lt/thumbup.gif
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Hi blottedisk!
:thanks: Thank you for everthing you've done! :thanks:
You've been such a great help and I don't know what I would have done without you. I will make sure to read all the articles and try not to be back too soon :)
Extremely Thankful,
Alison
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You are welcome :)
Best Regards,
Blottedisk.