Manual Removal Guide for Marketscore.RelevantKnowledge

The following instructions have been created to help you to get rid of "Marketscore.RelevantKnowledge" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

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Threat Details:

Categories:

• spyware

Description:

Spyware. Monitors data input (keyboard, mouse) and reports them to an unauthorized party via an internet connection. Displays various surveys in popup windows.

Supposed Functionality:

Adware and survey tool.

Privacy Statement:

This application monitors your Internet usage by transmitting to our servers information about the web pages that you visit and the actions that you take while online.

Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

• The file at "<PROGRAMFiLES>\permissionresearch\prls.dll".

Make sure you set your file manager to display hidden and system files. If Marketscore.RelevantKnowledge uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

• The directory at "<PROGRAMFiLES>\permissionresearch".

Make sure you set your file manager to display hidden and system files. If Marketscore.RelevantKnowledge uses rootkit technologies, use our RootAlyzer or our Total Commander anti-rootkit plugins.
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

• Delete the registry key "PermissionResearch" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\".

If Marketscore.RelevantKnowledge uses rootkit technologies, use our RegAlyzer, RootAlyzer or our Total Commander anti-rootkit plugins.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,

1. Please read these instructions before requesting assistance,
2. Then start your own thread in the Malware Removal Forum where a volunteer analyst will advise you as soon as available.