Discovered several Viruses and Malware

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2009-08-03, 22:55
Ulyssess

Discovered several Viruses and Malware

Hi, this is only the second or third time I have posted so sorry for any errors. Also I would like to thank all who can help.

I recently found several virus and malware on family computer after the kids were on it. I think I have successfully removed all however Can some look at the following HJT log file the computer still seems to run slow. Thank you again for the help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:28:28 PM, on 8/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: ::1 localhost
O1 - Hosts: 94.232.248.53 spy-wareprotector2009.com
O1 - Hosts: 94.232.248.53 www.spy-wareprotector2009.com
O1 - Hosts: 94.232.248.53 secure.spy-wareprotector2009.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 8248 bytes
2009-08-04, 16:50
Shaba
Hi Ulyssess

Download at your desktop DDS from one of the links below:

Link 1
Link 2
- Double click the tool to run it.
- A black Screen will open, just read the contents and do nothing.
- When the tool finish it will open 2 reports.
- Copy/paste both reports back here and remove DDS from your desktop.
2009-08-05, 03:24
Ulyssess

DDS results

Hi here are the results. Thanks again for your help.

DDS (Ver_09-07-30.01) - NTFSx86
Run by William Phipps at 21:17:59.27 on Tue 08/04/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.589 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscript.exe
C:\Documents and Settings\William Phipps\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar =
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [<NO NAME>]
mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~3.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\willia~1\applic~1\mozilla\firefox\profiles\gqw6a0qt.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 crpf;crpf;c:\windows\system32\drivers\crpf.sys [2009-8-2 36512]
R0 csdf;csdf;c:\windows\system32\drivers\csdf.sys [2009-8-2 39456]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-8-2 11608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-7-28 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-7-28 72944]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-8-4 353672]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-8-2 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-8-2 55640]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-8-2 108289]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-7-28 7408]

=============== Created Last 30 ================

2009-08-04 03:00 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-08-04 03:00 1,221,512 a------- c:\windows\system32\zpeng25.dll
2009-08-04 03:00 <DIR> --d----- c:\windows\system32\ZoneLabs
2009-08-04 03:00 <DIR> --d----- c:\program files\Zone Labs
2009-08-04 03:00 350,192 a------- c:\windows\system32\vsconfig.xml
2009-08-04 02:59 <DIR> --d----- c:\windows\Internet Logs
2009-08-03 15:51 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-03 15:50 <DIR> --d----- C:\e490f0745be266e9deab6fcd10
2009-08-03 15:50 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-03 15:50 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-08-03 15:50 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-03 15:50 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-03 15:50 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-03 15:50 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-03 15:50 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-03 15:23 6,656 a--sh--- c:\windows\system32\Thumbs.db
2009-08-03 15:23 43,520 a--sh--- c:\windows\Thumbs.db
2009-08-03 15:10 <DIR> --d----- c:\windows\system32\Adobe
2009-08-03 14:43 4 a------- c:\windows\csdf.bak
2009-08-03 14:14 <DIR> --d----- c:\program files\VS Revo Group
2009-08-03 14:14 <DIR> --d----- c:\program files\Defraggler
2009-08-02 23:51 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-08-02 23:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-08-02 23:23 4 a------- c:\windows\csdf_sdum.dat
2009-08-02 23:14 39,456 a------- c:\windows\system32\drivers\csdf.sys
2009-08-02 23:14 36,512 a------- c:\windows\system32\drivers\crpf.sys
2009-08-02 23:14 8,456 a------- c:\windows\system32\cnat.exe
2009-08-02 23:14 <DIR> --d----- c:\program files\COMODO
2009-08-02 23:07 <DIR> --d----- c:\program files\SpywareBlaster
2009-08-02 19:30 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-08-02 19:30 <DIR> --d----- c:\program files\Avira
2009-08-02 19:30 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-08-02 19:07 <DIR> --d----- c:\windows\pss
2009-08-02 19:03 7,552 a------- c:\windows\system32\dllcache\nsmmc.sys
2009-08-02 19:03 28,672 a------- c:\windows\system32\dllcache\nscirda.sys
2009-08-02 19:02 87,040 a------- c:\windows\system32\dllcache\nm6wdm.sys
2009-08-02 19:02 126,080 a------- c:\windows\system32\dllcache\nm5a2wdm.sys
2009-08-02 19:02 32,840 a------- c:\windows\system32\dllcache\ngrpci.sys
2009-08-02 19:02 132,695 a------- c:\windows\system32\dllcache\netwlan5.sys
2009-08-02 19:02 53,248 a------- c:\windows\system32\dllcache\nextlink.dll
2009-08-02 19:00 49,024 a------- c:\windows\system32\dllcache\mstape.sys
2009-08-02 18:59 58,880 a------- c:\windows\system32\dllcache\m3092dc.dll
2009-08-02 18:58 6,144 a------- c:\windows\system32\dllcache\kbd106.dll
2009-08-02 18:57 154,496 a------- c:\windows\system32\dllcache\icam4usb.sys
2009-08-02 18:56 289,887 a------- c:\windows\system32\dllcache\hsf_fall.sys
2009-08-02 18:55 59,136 a------- c:\windows\system32\dllcache\gckernel.sys
2009-08-02 18:54 43,008 a------- c:\windows\system32\dllcache\esucm.dll
2009-08-02 18:53 50,719 a------- c:\windows\system32\dllcache\e1000nt5.sys
2009-08-02 18:52 117,760 a------- c:\windows\system32\dllcache\d100ib5.sys
2009-08-02 18:51 171,264 a------- c:\windows\system32\dllcache\camdrv30.sys
2009-08-02 18:50 77,568 a------- c:\windows\system32\dllcache\ati.sys
2009-08-02 18:49 7,168 a------- c:\windows\system32\dllcache\wamregps.dll
2009-08-02 18:49 66,048 a------- c:\windows\system32\dllcache\s3legacy.dll
2009-08-02 18:49 169,984 a------- c:\windows\system32\dllcache\iisui.dll
2009-08-02 18:49 19,968 a------- c:\windows\system32\dllcache\inetsloc.dll
2009-08-02 18:49 7,680 a------- c:\windows\system32\dllcache\inetmgr.exe
2009-08-02 18:49 14,336 a------- c:\windows\system32\dllcache\iisreset.exe
2009-08-02 18:49 5,632 a------- c:\windows\system32\dllcache\iisrstap.dll
2009-08-02 18:49 6,144 a------- c:\windows\system32\dllcache\ftpsapi2.dll
2009-08-02 18:49 94,720 a------- c:\windows\system32\dllcache\certmap.ocx
2009-08-02 17:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-08-02 17:07 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-08-02 17:07 <DIR> --d----- c:\docume~1\willia~1\applic~1\SUPERAntiSpyware.com
2009-08-02 17:06 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-08-02 16:46 <DIR> --d----- c:\docume~1\willia~1\applic~1\Malwarebytes
2009-08-02 16:46 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-02 16:46 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-02 16:46 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-02 16:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-02 16:40 <DIR> --d----- c:\program files\CCleaner
2009-08-02 15:42 21,504 a------- c:\windows\system32\hidserv.dll
2009-08-02 15:42 21,504 a------- c:\windows\system32\dllcache\hidserv.dll
2009-08-02 15:42 32,128 a------- c:\windows\system32\drivers\usbccgp.sys
2009-08-02 15:42 32,128 a------- c:\windows\system32\dllcache\usbccgp.sys

==================== Find3M ====================

2009-08-03 12:54 5,852 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-07-19 09:33 3,597,824 a------- c:\windows\system32\dllcache\mshtml.dll
2009-07-19 09:32 6,067,200 -------- c:\windows\system32\dllcache\ieframe.dll
2009-06-29 07:07 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-06-29 07:07 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-29 04:35 634,632 a------- c:\windows\system32\dllcache\iexplore.exe
2009-06-29 04:33 2,452,872 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-06-29 04:33 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\dllcache\fontsub.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\dllcache\localspl.dll
2008-06-18 09:44 56 ---shr-- c:\windows\system32\9F0A13335E.sys
2008-10-18 14:42 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008101820081019\index.dat

============= FINISH: 21:18:49.38 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 4/19/2006 9:44:03 PM
System Uptime: 8/4/2009 9:14:17 PM (0 hours ago)

Motherboard: Dell Inc. | | 0FJ030
Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Microprocessor | 2793/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 228 GiB total, 137.451 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 8/2/2009 11:48:18 PM - System Checkpoint
RP2: 8/2/2009 11:49:53 PM - prior to spybot install
RP3: 8/3/2009 2:16:36 PM - Revo Uninstaller's restore point - Java 2 Runtime Environment, SE v1.4.2_03
RP4: 8/3/2009 2:16:58 PM - Removed Java 2 Runtime Environment, SE v1.4.2_03
RP5: 8/3/2009 2:19:13 PM - Revo Uninstaller's restore point - J2SE Runtime Environment 5.0 Update 6
RP6: 8/3/2009 2:19:30 PM - Removed J2SE Runtime Environment 5.0 Update 6
RP7: 8/3/2009 2:21:07 PM - Revo Uninstaller's restore point - J2SE Runtime Environment 5.0 Update 9
RP8: 8/3/2009 2:21:24 PM - Removed J2SE Runtime Environment 5.0 Update 9
RP9: 8/3/2009 2:22:37 PM - Revo Uninstaller's restore point - J2SE Runtime Environment 5.0 Update 10
RP10: 8/3/2009 2:22:54 PM - Removed J2SE Runtime Environment 5.0 Update 10
RP11: 8/3/2009 2:48:48 PM - Revo Uninstaller's restore point - Adobe Reader 7.0
RP12: 8/3/2009 2:49:15 PM - Removed Adobe Reader 7.0
RP13: 8/3/2009 3:12:48 PM - Installed Adobe Reader 9.1.
RP14: 8/3/2009 3:33:45 PM - Software Distribution Service 3.0
RP15: 8/3/2009 3:47:46 PM - Software Distribution Service 3.0
RP16: 8/3/2009 4:05:28 PM - Printer Driver Microsoft XPS Document Writer Installed

==== Installed Programs ======================

Adobe Flash Player 10 ActiveX
Adobe Reader 9.1.3
Adobe Shockwave Player 11.5
AOLIcon
Apple Mobile Device Support
Apple Software Update
Avira AntiVir Personal - Free Antivirus
Canon Camera Access Library
Canon Camera Support Core Library
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MOV Decoder
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner (remove only)
COMODO System Cleaner 1.1.64946.38(32bit)
Conexant D850 56K V.9x DFVc Modem
Corel Paint Shop Pro X
Corel Photo Album 6
Defraggler (remove only)
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Digital Content Portal
EducateU
ELIcon
ESPNMotion
GemMaster Mystic
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB954550-v5)
Intel Matrix Storage Manager
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
Intel(R) Quick Resume Technology Drivers
Intel® Viiv™
iPod for Windows 2006-03-23
iTunes
Java(TM) 6 Update 13
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Learn2 Player (Uninstall Only)
Logitech Desktop Messenger
Logitech Harmony Remote Software 7
Logitech SetPoint
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Modem Helper
Mozilla Firefox (3.5.1)
MSN Toolbar
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
NetWaiting
NVIDIA Drivers
Otto
QuickTime
RealPlayer
Registry Mechanic 8.0
Remote Control USB Driver
Revo Uninstaller 1.83
Rhapsody Player Engine
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923689)
Sonic Activation Module
Sonic Encoders
Sonic Update Manager
SoulSeek 157 NS 13c
Spybot - Search & Destroy
SpywareBlaster 4.2
SUPERAntiSpyware Free Edition
VC 9.0 Runtime
WebFldrs XP
Windows Defender
Windows Defender Signatures
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows XP Media Center Edition 2005 KB925766
Windows XP Service Pack 3
WordPerfect Office 12
ZoneAlarm

==== Event Viewer Messages From Past Week ========

8/3/2009 3:33:56 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 001372138F0E. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
8/2/2009 9:59:09 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
8/2/2009 7:23:03 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 8 for Windows XP.
8/2/2009 7:03:05 PM, information: Windows File Protection [64018] - Windows File Protection file scan was cancelled by user interaction, user name is William Phipps.
8/2/2009 7:03:01 PM, information: Windows File Protection [64021] - The system file c:\program files\windows media player\npdrmv2.dll could not be copied into the DLL cache. The specific error code is 0x000004c7 [The operation was canceled by the user. ]. This file is necessary to maintain system stability.
8/2/2009 6:50:35 PM, information: Windows File Protection [64021] - The system file c:\program files\windows media player\npwmsdrm.dll could not be copied into the DLL cache. The specific error code is 0x000004c7 [The operation was canceled by the user. ]. This file is necessary to maintain system stability.
8/2/2009 6:50:33 PM, information: Windows File Protection [64021] - The system file c:\program files\windows media player\npdsplay.dll could not be copied into the DLL cache. The specific error code is 0x000004c7 [The operation was canceled by the user. ]. This file is necessary to maintain system stability.
8/2/2009 6:50:22 PM, information: Windows File Protection [64021] - The system file c:\program files\windows media player\mplayer2.exe could not be copied into the DLL cache. The specific error code is 0x000004c7 [The operation was canceled by the user. ]. This file is necessary to maintain system stability.
8/2/2009 6:49:29 PM, information: Windows File Protection [64016] - Windows File Protection file scan was started.
8/2/2009 10:00:59 PM, error: Service Control Manager [7022] - The Intel® Quick Resume Technology Drivers service hung on starting.

==== End Of File ===========================
2009-08-05, 06:06
Shaba

IMPORTANT I notice there are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

SoulSeek 157 NS 13c

I'd like you to read the this thread.

Please go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red).

Please run a new DDS scan when finished and post the logs back here.
2009-08-05, 15:54
Ulyssess

New log Files

Hi, thanks again for all of your help. I had no idea these things were on the computer, unfortunately I just had relatives in town for 3 weeks and my kids and theirs where all over the computer for 3 weeks. Here are the new log files, please let me know what else I can clean out. The HJT log seemed to show many entries I don’t recognize. It’s making me very uncomfortable.

DDS (Ver_09-07-30.01) - NTFSx86
Run by William Phipps at 9:34:41.78 on Wed 08/05/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.634 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Documents and Settings\William Phipps\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar =
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-inc&channel=us
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [<NO NAME>]
mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~3.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\willia~1\applic~1\mozilla\firefox\profiles\gqw6a0qt.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 crpf;crpf;c:\windows\system32\drivers\crpf.sys [2009-8-2 36512]
R0 csdf;csdf;c:\windows\system32\drivers\csdf.sys [2009-8-2 39456]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-8-2 11608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-7-28 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-7-28 72944]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-8-4 353672]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-8-2 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-8-2 55640]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-8-2 108289]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-7-28 7408]

=============== Created Last 30 ================

2009-08-04 03:00 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-08-04 03:00 1,221,512 a------- c:\windows\system32\zpeng25.dll
2009-08-04 03:00 <DIR> --d----- c:\windows\system32\ZoneLabs
2009-08-04 03:00 <DIR> --d----- c:\program files\Zone Labs
2009-08-04 03:00 350,192 a------- c:\windows\system32\vsconfig.xml
2009-08-04 02:59 <DIR> --d----- c:\windows\Internet Logs
2009-08-03 15:51 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-03 15:50 <DIR> --d----- C:\e490f0745be266e9deab6fcd10
2009-08-03 15:50 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-03 15:50 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-08-03 15:50 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-03 15:50 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-03 15:50 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-03 15:50 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-03 15:50 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-03 15:23 6,656 a--sh--- c:\windows\system32\Thumbs.db
2009-08-03 15:23 43,520 a--sh--- c:\windows\Thumbs.db
2009-08-03 15:10 <DIR> --d----- c:\windows\system32\Adobe
2009-08-03 14:43 4 a------- c:\windows\csdf.bak
2009-08-03 14:14 <DIR> --d----- c:\program files\VS Revo Group
2009-08-03 14:14 <DIR> --d----- c:\program files\Defraggler
2009-08-02 23:51 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-08-02 23:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-08-02 23:23 4 a------- c:\windows\csdf_sdum.dat
2009-08-02 23:14 39,456 a------- c:\windows\system32\drivers\csdf.sys
2009-08-02 23:14 36,512 a------- c:\windows\system32\drivers\crpf.sys
2009-08-02 23:14 8,456 a------- c:\windows\system32\cnat.exe
2009-08-02 23:14 <DIR> --d----- c:\program files\COMODO
2009-08-02 23:07 <DIR> --d----- c:\program files\SpywareBlaster
2009-08-02 19:30 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-08-02 19:30 <DIR> --d----- c:\program files\Avira
2009-08-02 19:30 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-08-02 19:07 <DIR> --d----- c:\windows\pss
2009-08-02 19:03 7,552 a------- c:\windows\system32\dllcache\nsmmc.sys
2009-08-02 19:03 28,672 a------- c:\windows\system32\dllcache\nscirda.sys
2009-08-02 19:02 87,040 a------- c:\windows\system32\dllcache\nm6wdm.sys
2009-08-02 19:02 126,080 a------- c:\windows\system32\dllcache\nm5a2wdm.sys
2009-08-02 19:02 32,840 a------- c:\windows\system32\dllcache\ngrpci.sys
2009-08-02 19:02 132,695 a------- c:\windows\system32\dllcache\netwlan5.sys
2009-08-02 19:02 53,248 a------- c:\windows\system32\dllcache\nextlink.dll
2009-08-02 19:00 49,024 a------- c:\windows\system32\dllcache\mstape.sys
2009-08-02 18:59 58,880 a------- c:\windows\system32\dllcache\m3092dc.dll
2009-08-02 18:58 6,144 a------- c:\windows\system32\dllcache\kbd106.dll
2009-08-02 18:57 154,496 a------- c:\windows\system32\dllcache\icam4usb.sys
2009-08-02 18:56 289,887 a------- c:\windows\system32\dllcache\hsf_fall.sys
2009-08-02 18:55 59,136 a------- c:\windows\system32\dllcache\gckernel.sys
2009-08-02 18:54 43,008 a------- c:\windows\system32\dllcache\esucm.dll
2009-08-02 18:53 50,719 a------- c:\windows\system32\dllcache\e1000nt5.sys
2009-08-02 18:52 117,760 a------- c:\windows\system32\dllcache\d100ib5.sys
2009-08-02 18:51 171,264 a------- c:\windows\system32\dllcache\camdrv30.sys
2009-08-02 18:50 77,568 a------- c:\windows\system32\dllcache\ati.sys
2009-08-02 18:49 7,168 a------- c:\windows\system32\dllcache\wamregps.dll
2009-08-02 18:49 66,048 a------- c:\windows\system32\dllcache\s3legacy.dll
2009-08-02 18:49 169,984 a------- c:\windows\system32\dllcache\iisui.dll
2009-08-02 18:49 19,968 a------- c:\windows\system32\dllcache\inetsloc.dll
2009-08-02 18:49 7,680 a------- c:\windows\system32\dllcache\inetmgr.exe
2009-08-02 18:49 14,336 a------- c:\windows\system32\dllcache\iisreset.exe
2009-08-02 18:49 5,632 a------- c:\windows\system32\dllcache\iisrstap.dll
2009-08-02 18:49 6,144 a------- c:\windows\system32\dllcache\ftpsapi2.dll
2009-08-02 18:49 94,720 a------- c:\windows\system32\dllcache\certmap.ocx
2009-08-02 17:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-08-02 17:07 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-08-02 17:07 <DIR> --d----- c:\docume~1\willia~1\applic~1\SUPERAntiSpyware.com
2009-08-02 17:06 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-08-02 16:46 <DIR> --d----- c:\docume~1\willia~1\applic~1\Malwarebytes
2009-08-02 16:46 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-02 16:46 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-02 16:46 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-02 16:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-02 16:40 <DIR> --d----- c:\program files\CCleaner
2009-08-02 15:42 21,504 a------- c:\windows\system32\hidserv.dll
2009-08-02 15:42 21,504 a------- c:\windows\system32\dllcache\hidserv.dll
2009-08-02 15:42 32,128 a------- c:\windows\system32\drivers\usbccgp.sys
2009-08-02 15:42 32,128 a------- c:\windows\system32\dllcache\usbccgp.sys

==================== Find3M ====================

2009-08-03 12:54 5,852 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-07-19 09:33 3,597,824 a------- c:\windows\system32\dllcache\mshtml.dll
2009-07-19 09:32 6,067,200 -------- c:\windows\system32\dllcache\ieframe.dll
2009-06-29 07:07 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-06-29 07:07 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-29 04:35 634,632 a------- c:\windows\system32\dllcache\iexplore.exe
2009-06-29 04:33 2,452,872 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-06-29 04:33 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2009-06-16 10:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-16 10:36 81,920 a------- c:\windows\system32\dllcache\fontsub.dll
2009-06-16 10:36 119,808 -------- c:\windows\system32\dllcache\t2embed.dll
2009-06-03 15:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 -------- c:\windows\system32\dllcache\quartz.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 11:32 345,600 a------- c:\windows\system32\dllcache\localspl.dll
2008-06-18 09:44 56 ---shr-- c:\windows\system32\9F0A13335E.sys
2008-10-18 14:42 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008101820081019\index.dat

============= FINISH: 9:35:29.68 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 4/19/2006 9:44:03 PM
System Uptime: 8/5/2009 9:25:09 AM (0 hours ago)

Motherboard: Dell Inc. | | 0FJ030
Processor: Intel(R) Pentium(R) D CPU 2.80GHz | Microprocessor | 2793/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 228 GiB total, 137.325 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 8/2/2009 11:48:18 PM - System Checkpoint
RP2: 8/2/2009 11:49:53 PM - prior to spybot install
RP3: 8/3/2009 2:16:36 PM - Revo Uninstaller's restore point - Java 2 Runtime Environment, SE v1.4.2_03
RP4: 8/3/2009 2:16:58 PM - Removed Java 2 Runtime Environment, SE v1.4.2_03
RP5: 8/3/2009 2:19:13 PM - Revo Uninstaller's restore point - J2SE Runtime Environment 5.0 Update 6
RP6: 8/3/2009 2:19:30 PM - Removed J2SE Runtime Environment 5.0 Update 6
RP7: 8/3/2009 2:21:07 PM - Revo Uninstaller's restore point - J2SE Runtime Environment 5.0 Update 9
RP8: 8/3/2009 2:21:24 PM - Removed J2SE Runtime Environment 5.0 Update 9
RP9: 8/3/2009 2:22:37 PM - Revo Uninstaller's restore point - J2SE Runtime Environment 5.0 Update 10
RP10: 8/3/2009 2:22:54 PM - Removed J2SE Runtime Environment 5.0 Update 10
RP11: 8/3/2009 2:48:48 PM - Revo Uninstaller's restore point - Adobe Reader 7.0
RP12: 8/3/2009 2:49:15 PM - Removed Adobe Reader 7.0
RP13: 8/3/2009 3:12:48 PM - Installed Adobe Reader 9.1.
RP14: 8/3/2009 3:33:45 PM - Software Distribution Service 3.0
RP15: 8/3/2009 3:47:46 PM - Software Distribution Service 3.0
RP16: 8/3/2009 4:05:28 PM - Printer Driver Microsoft XPS Document Writer Installed
RP17: 8/4/2009 9:46:12 PM - System Checkpoint
RP18: 8/5/2009 9:21:05 AM - Revo Uninstaller's restore point - SoulSeek 157 NS 13c

==== Installed Programs ======================

Adobe Flash Player 10 ActiveX
Adobe Reader 9.1.3
Adobe Shockwave Player 11.5
AOLIcon
Apple Mobile Device Support
Apple Software Update
Avira AntiVir Personal - Free Antivirus
Canon Camera Access Library
Canon Camera Support Core Library
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon MOV Decoder
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner (remove only)
COMODO System Cleaner 1.1.64946.38(32bit)
Conexant D850 56K V.9x DFVc Modem
Corel Paint Shop Pro X
Corel Photo Album 6
Defraggler (remove only)
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Digital Content Portal
EducateU
ELIcon
ESPNMotion
GemMaster Mystic
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB954550-v5)
Intel Matrix Storage Manager
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
Intel(R) Quick Resume Technology Drivers
Intel® Viiv™
iPod for Windows 2006-03-23
iTunes
Java(TM) 6 Update 13
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Learn2 Player (Uninstall Only)
Logitech Desktop Messenger
Logitech Harmony Remote Software 7
Logitech SetPoint
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Modem Helper
Mozilla Firefox (3.5.2)
MSN Toolbar
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
NetWaiting
NVIDIA Drivers
Otto
QuickTime
RealPlayer
Registry Mechanic 8.0
Remote Control USB Driver
Revo Uninstaller 1.83
Rhapsody Player Engine
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923689)
Sonic Activation Module
Sonic Encoders
Sonic Update Manager
Spybot - Search & Destroy
SpywareBlaster 4.2
SUPERAntiSpyware Free Edition
VC 9.0 Runtime
WebFldrs XP
Windows Defender
Windows Defender Signatures
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows XP Media Center Edition 2005 KB925766
Windows XP Service Pack 3
WordPerfect Office 12
ZoneAlarm

==== Event Viewer Messages From Past Week ========

8/3/2009 3:33:56 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 001372138F0E. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
8/2/2009 9:59:09 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097}
8/2/2009 7:23:03 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 8 for Windows XP.
8/2/2009 7:03:05 PM, information: Windows File Protection [64018] - Windows File Protection file scan was cancelled by user interaction, user name is William Phipps.
8/2/2009 7:03:01 PM, information: Windows File Protection [64021] - The system file c:\program files\windows media player\npdrmv2.dll could not be copied into the DLL cache. The specific error code is 0x000004c7 [The operation was canceled by the user. ]. This file is necessary to maintain system stability.
8/2/2009 6:50:35 PM, information: Windows File Protection [64021] - The system file c:\program files\windows media player\npwmsdrm.dll could not be copied into the DLL cache. The specific error code is 0x000004c7 [The operation was canceled by the user. ]. This file is necessary to maintain system stability.
8/2/2009 6:50:33 PM, information: Windows File Protection [64021] - The system file c:\program files\windows media player\npdsplay.dll could not be copied into the DLL cache. The specific error code is 0x000004c7 [The operation was canceled by the user. ]. This file is necessary to maintain system stability.
8/2/2009 6:50:22 PM, information: Windows File Protection [64021] - The system file c:\program files\windows media player\mplayer2.exe could not be copied into the DLL cache. The specific error code is 0x000004c7 [The operation was canceled by the user. ]. This file is necessary to maintain system stability.
8/2/2009 6:49:29 PM, information: Windows File Protection [64016] - Windows File Protection file scan was started.
8/2/2009 10:00:59 PM, error: Service Control Manager [7022] - The Intel® Quick Resume Technology Drivers service hung on starting.

==== End Of File ===========================
2009-08-05, 17:42
Shaba
Please go to Kaspersky website and perform an online antivirus scan.
1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
3. When the downloads have finished, click on Settings.
4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  - Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
5. Click on My Computer under Scan.
6. Once the scan is complete, it will display the results. Click on View Scan Report.
7. You will see a list of infected items there. Click on Save Report As....
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
9. Please post this log in your next reply along with a fresh HijackThis log.
2009-08-09, 18:12
Ulyssess

Kaspersky Problem

Hi, sorry for the delay I had a family emergency and had to leave town. As for your last instructions I tried to run the scanner but I get an error message. "Kaspersky online scanner 7.0 [ERROR: Antivirus bases have been updated after key expiration]. I dont know what I may be doing wrong. sorry, I feel so stupid.....
2009-08-09, 19:57
Shaba
Please run this instead:

Please go to ESET Online Scanner - © ESET All Rights Reserved... to run an online scan.
Note: You - will - need to use Internet Explorer for this scan!
1. Check the box next to "YES, I accept the Terms of Use."
2. Click "Start"
3. Click Yes... at the run ActiveX prompt. Click Install... at the install ActiveX prompt.
  Once installed, the scanner will be initialized.
4. Click "Start". Make sure that the options:
  - Remove found threats is UNCHECKED
  - Scan unwanted applications is CHECKED
5. Click "Scan"
6. Wait for the scan to finish... it may take a while... please be patient. When the scan is finished...
7. Use Notepad to open the log file located at C:\Program Files\EsetOnlineScanner\log.txt
8. Copy and paste the contents of log.txt in your next reply.
2009-08-10, 01:00
Ulyssess

scan resuts

Here are the scan results you requested. I was finally able to get them to work.

ESETSmartInstaller@High as downloader log:
all ok
# version=6
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.5889
# api_version=3.0.2
# EOSSerial=574a6d1f2aed4941b731daa79a9d20e7
# end=stopped
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2009-08-09 07:11:34
# local_time=2009-08-09 03:11:34 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1797 21 100 100 5889225312500
# compatibility_mode=5889 61 66 100 872487386562500
# scanned=22071
# found=0
# cleaned=0
# scan_time=558
esets_scanner_update returned -1 esets_gle=53251
# version=6
# iexplore.exe=7.00.6000.16876 (vista_gdr.090625-2339)
# OnlineScanner.ocx=1.0.0.5889
# api_version=3.0.2
# EOSSerial=574a6d1f2aed4941b731daa79a9d20e7
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2009-08-09 08:14:05
# local_time=2009-08-09 04:14:05 (-0500, Eastern Daylight Time)
# country="United States"
# lang=9
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1797 21 100 100 5926734687500
# compatibility_mode=5889 61 66 100 872524895937500
# scanned=84534
# found=0
# cleaned=0
# scan_time=3352

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:59:16 PM, on 8/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: ::1 localhost
O1 - Hosts: 94.232.248.53 spy-wareprotector2009.com
O1 - Hosts: 94.232.248.53 www.spy-wareprotector2009.com
O1 - Hosts: 94.232.248.53 secure.spy-wareprotector2009.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.0988.2\msneshellx.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 8487 bytes
2009-08-10, 06:03
Shaba
Download HostsXpert and unzip it to your desktop.

Open HostsXpert that you earlier unzipped on your desktop
- Click "Make Hosts Writable?" upper right corner (if available)
- Click "Restore Microsoft's Original Hosts File" and then click OK
- Close HostsXpert
Note; IF you used any custom Hosts (eg. MVPS Hosts), you will have put them back manually

Post back a fresh HijackThis log and tell me if you have any issues left?
2009-08-14, 06:03
Ulyssess

New HJT log

Here is my latest HJT log file. Something still does not seem right. When I recently did a restart I checked the running processes in the task manager and I discovered a process called dcs.exe. It started and then was gone a minute later. at one point after restart I had 51 processes running them some terminated and I now have 44 running processes. if you see anything in the HJT log file I can clean up let me know. thanks again for everything....

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:54:41 PM, on 8/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 7049 bytes
2009-08-14, 06:06
Shaba

I don't see anything suspicious there.

I can suggest which startup programs you can disable if you like to.
2009-08-19, 06:07
Shaba

Due to the lack of feedback this Topic is closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than four days since your last response and you need the thread re-opened, please send a private message (pm). A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

Everyone else please begin a New Topic.