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settings
my settings match the tutorial on the e-mail website. One thing I have seen on some websites when I did a search for my problem was that there is this idea that firewalls can block the connection to the server. I disabled online armor but that didn't help. Are there other programs from the list you gave me that I should investigate to see if they are doing something to outlook?
When I test the settings in outlook what happens is that it says test account settings was cancelled.
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Well there are many things that could be going on. Rather than having me just point you to links and shotgunning this, I suggest you post for help in a forum area that specializes in this. One suggestion would be to go here. I do malware removal help over there and I know the techs there are outstanding too.
You can put a link into the topic here so they know what we've been doing.
Good luck,
Dave
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thanks :)