Hello Bernd,
We need more information.
please send us a scaner-log und SB-log fiiles (or complete report) to fp@spybot.info. Thanks in advance!
Type: Posts; User: micha; Keyword(s):
Hello Bernd,
We need more information.
please send us a scaner-log und SB-log fiiles (or complete report) to fp@spybot.info. Thanks in advance!
Your log shows that both files are triggered by the same rule (4E2AF2AC) which is not part of the Exploit.Anifile and Win32.Runonce.sal signatures.
We recommend to download the new SB-version and...
Thank you for reporting this, please ignore this result, it will be removed from our detection database effective with the next detection update scheduled for Wednesday 2014-10-15.
This Product (MyRegistryCleaner) tries to forge a registry key of TuneUp:
Original registry keys of TuneUp:
HKEY_LOCAL_MACHINE\SOFTWARE\TuneUp Utilities 201*
HKEY_CURRENT_USER\Software\TuneUp...
Hello tedus987,
we analyzed it and we can confirm that it not a false positive.
Thank you for reporting this, please ignore this result, it will be removed from our detection database effective with the next detection update scheduled for Wednesday 2014-05-07.
Unfortunately I cannot reproduce this behavior in test environment. Please send us a complete password-protected report to fp@spybot.info. An archive containing the files in question would be nice as...
Thank you for reporting this false positive. It will be fixed with the next detection update.
Thank you for reporting this false positive. It will be fixed with the next detection update.
This program doesn't show false threats and suggests to improve the speed of your PC. If it really does that - this is another question. Anyway, there is free software which is probably more...
Thank you for reporting this, please ignore this result, it will be removed from our detection database effective with the next detection update scheduled for Wednesday 2014-02-19.
Hello Heron
Please send us a couple of samples of the files that were detected as GenHeur.SMHeist, so we can add a generic exception for the MegaScenery software.
Attach this file file in this...
Thank you for reporting this, please ignore this result, it will be removed from our detection database effective with the next detection update scheduled for Wednesday 2014-02-05.
What version of SDPrepPos are you running? Maybe there is a problem with symlinks/symbolic links.
Hello Jdurkacs,
Please send us a "ExternalParallelRouteRunner.exe"-file to fp@spybot.info for the further analysis.
Please, compress the file using the password "infected". Thanks in advance!
It isn't realistic that the new-installed Win7 operating system has such large number of files (9.000.000 Files).
"White list" operation wasn't planned to use such large number of files.
Check...
We will try to reproduce , test and investigate this as fast as possible.
This is a known problem and SB is not the cause. The possible solution is here: http://helpdeskgeek.com/help-desk/fix-com-surrogate-has-stopped-working-in-windows-7
Thank you for reporting this, we will investigate this.
It is the same issue: http://forums.spybot.info/showthread.php?68033-Are-these-rootkits
Hello Tom,
please send us a complete bug report to detections@spybot.info. A zip archive containing the folder in question would be nice as well. Thanks in advance!
thank you for reporting this issue, it will be corrected with the next detection update scheduled for Wednesday 2013-09-11.
Thank you for reporting this issue, we will analyze it and see what can be done about it.
Hallo WHONOZEABOT,
try booting your computer into Safe Mode, then run Spybot, try to remove these items and boot your computer again.
How to Start Your Computer in Safe Mode:
Restart the...
Try to remove these items in Windows Safe mode with administrator privileges.
Sorry, we have retested this issue. This is not a false positive!
IronInstall.Toolbar.Amazon is a version of the Amazon Toolbar installed by IronInstall. The EULA and privacy policy cannot be read...
Thank you for reporting this false positive. It will be fixed with the next detection update.
Thanks for reporting. We have added it to our detections.
Happy Birthday, alles gute!!!