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Hello Robybel:
I guess I'm done except reading in depth 8. Spyware Prevention.

The Java icon didn't show up in my control panel to disable it so I went to add/remove programs and removed it...

Thanks for the last replies. Did you read my post above that one titled Two Problems? I've got two other questiions in there. Thanks.

Hello Robybel,
I'm continuing and doing some more things you said to do.

1. Making your Internet Explorer more secure:
Mine was set as suggested except mine doesn't have Navigate sub-frames...

Hello Robybel:
Okay, a couple of problems. I continued with uninstalling Combofix like you layed out here. I had to click the Avast continue button about 100 times. (I wonder why you didn't have...

I clicked START and RUN and typed Combofix / uninstall and it said:

A critical update is required. ComboFix shall now update itself. I clicked OK.

Then it said Avast is analyzing.... There...

Boy that was scary. I changed the Administrator password and the Owner password and when I rebooted the computer froze at a certain point. Then I unplugged it from the wall and started over and now...

Okay, don't close this thread out yet. I'm going to attempt to do all these things. First, I'm going to try to change my password that I use to log on to my computer and if I can't find the answer...

Robybel:
I give up. I cleaned every drawer, stack of paper, behind the bookcase where it used to be, no stone unturned in my computer room and cannot find that Windows disk. Go ahead and close out...

Still trying to find my Windows XP cd. It's so frustrating.

I got to step 3 and it wanted me to insert my windows home xp cd. I can't find it. It sat for years in the same spot and a few weeks ago I pulled it out and now can't find it. I'm going to have to...

Don't close the thread. I haven't ran the Windows repair yet because I need my computer more than ever in the next week and then I will do it. I'm afraid it might cause a problem so I will do it in...

How my computer is running...well, I still get application hang when trying to copy from a website and paste to Word. Maybe it's just the website and the way it is set up because it only does it on...

Hi Robybel,

I turned on Updates and it installed 118, 2 of which fail to install (KB2656370 and KB2698023). Both say: A security issue has been identified that could allow an unauthorized remote...

You don't mention this in your instructions...

When I go to clear the java cache, by going to Jave icon in Control Panel, General Tab, Settings...the Delete Files box is there but up top there is...

Explorer update

Okay, I will set another restore point and update my Java. I didn't know what it was and seemed to have trouble whenever I update stuff so didn't.

Question: A lot of...

Hello Robybel:

I haven't used the computer much since you were helping me and since right before that when I removed the following programs: GoForFiles, Google Chrome, Freeze.com. It used to...

Java uninstall - Which ones should I delete? All of them:

Java(TM) 6 Update 20
Java(TM) 6 Update 37
Java(TM) 6 Update 7

It doesn't say which one is the latest.

ComboFix 12-12-28.02 - Owner 12/28/2012 7:33.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1983.1397 [GMT -6:00]
Running from: c:\documents and...

Dear Robybel--I appreciate you taking the time to help me and your easy-to-follow instructions. Happy Holidays to you also. Following is what you asked for:

.
UNLESS SPECIFICALLY INSTRUCTED, DO...

Thank you. I won't touch anything until instructed. I am not a computer whiz so please make instructions as detailed as possible. Michele

A foreign sounding man called me at home and said he was from Windows Care, calling about my freezing up problem. I have had this freezing up problem since early December. Didn't trust him but did a...

Some foreigner sounding man called me at home and said he was from Windows Care, calling about my freezing up problem. I have had this freezing up problem since early December. Didn't trust him but...

Thank you. I will locate that forum.

Edit
http://forums.spybot.info/showthread.php?t=67362

Some foreigner sounding man called me at home and said he was from Windows Care, calling about my freezing up problem. I have had this freezing up problem since early December. Didn't trust him but...