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Oh, ok, I just found how! (see? I never have to zip anything, so I didn't know I could!)
Anyway, here it is again, zipped. I still don't understand why it has to be zipped, but hey.

Hi, my Windows installation is easily 5 years old.

Hi, sorry I forgot the Attach log in my previous post! I don't have Winzip installed and frankly, I don't really want to install any unnecessary program on my system till my problem is resolved (I...

Hi,

My HD has been spinning like mad lately and I don't know what to do' I don't know if it's malaware or simply a mechanical problem. It's acting up, freezes and sometimes, if I minimize the...

Thank you so much for your help! Happy Holidays!!

Actually, what I meant was should I download Spyware Guard and use it INSTEAD of Tea Timer?

I still have a couple of questions: how much protection do I need?!! I mean, if I download Spyware Guard, for instance, Is it going to interfeer with the other things I have running in the...

Hi,
I reset IE and things are moving considerably faster! The HD is spinning like mad at times (that's been going on for a while and I wonder if it's simply because a)the computer is old and b)the...

I've never tried resetting IE. Do I need to do anything in order to prevent losing anything? In other words, will it erase my favorites or anything else?

Hi,

I just finished the online scan and accidentally (!) closed the tab before saving the log!!! Ooop! I did see at the end that no infected files were found. Would you like me to run it again (it...

Hi,
I ran OTL but it oly produced one log. Is it normal^

Here it is:
OTL logfile created on: 19/12/2010 1:27:06 PM - Run 2
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and...

C:\3590F75ABA9E485486C100C1A9D4FF06Z.Z.Z..Z.Z.Z...Z\ZZ........Z...ZZ folder moved successfully.
C:\3590F75ABA9E485486C100C1A9D4FF06Z.Z.Z..Z.Z.Z...Z\ZZ..........Z..Z folder moved successfully....

C:\3590F75ABA9E485486C100C1A9D4FF06Z.ZZ...ZZ.ZZ..ZZ\ZZ.Z.ZZ.Z.ZZZ..Z folder moved successfully.
C:\3590F75ABA9E485486C100C1A9D4FF06Z.ZZ...ZZ.ZZ..ZZ\ZZ.Z.Z.ZZZ.Z..ZZ folder moved successfully....

Oh! Sorry, I missed it! Here it is. I have to cut in in two parts, as the site is telling me it's too long:

All processes killed
========== OTL ==========
No active process named explorer.exe...

hi,
Ok, I uninstalled "Zinio" and ran OTL, but...where do I find the log?!!! Usually, those end up on the desktop, don't they?

Funny you should ask. Zinio IS a program I no longer need that also triggers an error message (a pop up window)
every time I turn my computer on. Would you suggest I uninstall it before I run OTL?

hi,
Here are the two OTL logs:

OTL logfile created on: 17/12/2010 9:41:43 PM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Documents and Settings\Christian.CATSEYE2\Desktop
Windows...

Hi,

Ok, so I was able to run Malawarebytes in safe mode and then run Eset. here are my logs:

Malwarebytes' Anti-Malware 1.50
www.malwarebytes.org

Database version: 5339

Windows 5.1.2600...

Hi, Here's the log you requested. Looks like nothing's off... :confused:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version...

Well, I succesfully ran ATF but when I ran Malawarebytes (I updated it first), I got the blue screen of death. I tryed a second time and got it again.

Now what? I am waiting for a reply before I...

Hello, I had this problem before and it's back. Slow computer, takes forever to launch and now, I even lose the Internet connection once in a while, but not always. Thanls in advance for any help!...

I guess I have to come to terms with the fact that this computer is 6-7 years old and after a few infections, it's normal that it doesn't perform as well as it used to. I just turned it on and it...

Sorry. It's just that I thought it could be the result of all these scans and changes my computer has been going through recently. I will reinstall the driverd, although I checked them and they seem...

I just noticed that the sound no longer works! I checked everything (I think)...any ideas?

Hello,

So last night, I switched Tea Timer back on (but not Ad-Aware), deleted all the programs we’ve been using to clean my computer and created a restore point. I also downloaded Malwarebytes...

So just out of curiosity, what was the cause of the problem? Was it simply malaware?
Also, can a computer be too well protected?! I mean there are so many programs to download that at the end,...

Well, things are running better! The browser, however, is still a bit "sticky" at times. I also noticed that after yesterday's scans, my clock was off by one hour (I adjusted that). I also re-enabled...

Hi,
Well, after over 12 hours of scanning, here are my logs as requested:

ComboFix 10-09-04.06 - Christian 06/09/2010 8:20.3.2 - x86
Microsoft Windows XP Home Edition ...

Hi,
The Kaspersky scan is entering its 6th hour! I suppose it's normal. It's 87% done, so I should be able to post my logs before I go to bed!

To be continued...

Hi, Here's my combofix log. it took quite a while (30 minutes+). One thing I notice is that it still takes forever for the browser to launch. Do you think IE might be corrupt and may need...

Hi, Here's my log:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2...

Hello,
As requested, here is a fresh DDS log. Before I run GMER, I would like to point out that last time when I ran it, I got the Blue Screen of Death within 5 minutes. At the top, it said...

Absolutely! I was waiting a bit longer because I understand you all must be very busy at times. Things are still the same. Thank you in advance!

Back in May, I was able to fix the problem with the help of an expert on this amazing forum. The problem went away but seems to gradually be coming back. My computer runs slow again and takes forever...

Back in May, I was able to fix the problem with the help of an expert on this amazing forum. The problem went away but seems to gradually be coming back. My computer runs slow again and takes forever...

Hello,
The computer is behaving much better. The IE is still sticky, but I will try an uninstall/reinstall in a couple of weeks when I'm back from vacations. As I mentioned, there are two of us...

When you say "remove Maxlook and helpasst...", if I go to start > Run and type the name, I simply get back to the tool to run. It doesn't give me the option of deleting it. It just asks me if I want...

When you say I can reenable Teatimer, is it a recommandation or an option? In your opinion, SHOULD it be reenabled?

I have printed your instructions and will work through them when I get home!

Hi,
The computer is running much faster! We still have to go through our files and delete stuff we no longer use. Also, I think too many apps load at startup, don't you? Unfortunately, we use most...

Hi,
Here's my ESET scan:

C:\HelpAsst_backup\C\DOCUME~1\HELPAS~1\Local Settings\Temporary Internet Files\Content.IE5\0A4ZLG35\data[1].html JS/Exploit.Pdfka.NXM trojan...

Hi,

I tried to run Kaspersky, but it froze at 34 minutes - 2% scanned. I even went out for a couple of hours and came back and it was still showing 34 minutes! Nothing of what it scanned was...

hi,

Before i run Kaspersky, I need to know: I have a full (legal and purchased!) version of AVG 9.0. Will this interfere with it? It's asking me to turn it off or something. I'm always a bit...

Hi,
I got two logs from DDS. One is called "Attach" and it says to zip it and post it "only if requested". Please let me know what you want me to do, but note I don't have Winzip so i would not be...

Hi, well it worked smoothly, this time. I hope the new log is helpful! Here it is:


device: opened successfully
user: MBR read successfully
kernel: MBR read successfully
detected MBR rootkit...

Thanks for sticking with me! I'll try again after work. What should I do if it freezes again?

In your instructions, it said "If the tool detects an mbr infection, please allow it to run mbr -f and shutdown your computer". I should mention here that during the process, all there was in the...

Ok, it's not too late, so I am posting my log before going to bed!!


C:\Documents and Settings\Christian.CATSEYE2\Desktop\HelpAsst_mebroot_fix.exe
04/05/2010 at 19:05:22.50

HelpAssistant...

Well, Mebroot is still running after...two hours! I hope this is normal. It now tells me "HelpAssistant directory found~attempting to remove" and that it could take a while. Looks like we're on the...

Ok, I will download and run the tool when I get home from work. Out of curiosity, are all thise logs simply used to identify the problem or do they actually fix anything at the same time?

Another...

Hello, here's the log. It's rather short! I was sort of expecting another long full of complicated codes!!


Run from C:\Documents and Settings\Christian.CATSEYE2\Desktop\maxlook.exe on...