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Thanks for the help Ken. When I try to download and run dds, trend micro blocks it because it thinks its a virus. I can't turn off Trend Micro because I don't have the password - its a work laptop...

Running XP professional. Ran Erunt, but cannot run DDS.

My computer got infected the other day and whe I tried to run Spybot I got the following message

Windows cannot access the specified...

Good Morning Ken,

I'm off to work now, I'll try again in about 13 hours and I'll post on the site you suggested.

We have to look for the Vista CD for this Acer laptop. I do have a Vista CD for a different model of Acer laptop. Could I use that one?

Ken,

Oops, last post didn't have attachment - this one should.

OTL logfile created on: 05/04/2011 5:50:42 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\downloads
Windows Vista...

Hi Ken,

I still can't boot to normal windows. The log files from OTL are attached.

I ran the fix in the morning before I went to work and ran the scan when I got home from work. The computer was shutdown inbetween.

Fix log:
All processes killed
========== PROCESSES ==========...

Hi Ken,

Unfortunately this computer had system restore turned off and when I try to run it, I get the message that no restore points have been created on your computer's system disk.

Any more...

Hello Ken,

Thanks for replying to my post. I must apologize for being impatient. I noticed on other forums with this problem that aswMBR.exe seemed to be the most common next step in solving...

Please help me with this problem. I am a newbie to this forum but computer literate. I read and attempted to follow the instructions of what to do before you post.

dds log file

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DDS...