its obviously a different computer and not on issue, but we have a home computer and it runs on xo and also uses MSE and spybot, so would the advise you give to keep the laptop clean would be ok to...
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its obviously a different computer and not on issue, but we have a home computer and it runs on xo and also uses MSE and spybot, so would the advise you give to keep the laptop clean would be ok to...
Hi Dakeyras,
OK all the above done and completed thank you.
There where 3 updates and I purged spybot too.
The laptop seems to be running very well again, so thank you again.
Thank you...
Hi,
Sorry for the delay in getting back to you.
I got the ESET software and ran it, and it didnt seem to go to plan.
I think I got a copy of the ESET log, but that was before I closed it and...
I also forgot to ask if its OK for me to download the Jave version 7 update 45, as that is the java update that is needed for my daughter to access some videos on youtube.
Thanks again
Ah there you go, I visited the sites that previously caused the problems, and the error did not appear.
The laptop seems to be working very well, thank you.
When we are done, could you advise...
Wow, this is a difficult one isnt it...
It didnt clear it sorry.
Hi,
I'm sorry and embarrassed to say that on trying to access a webpage I got the 'IE has stopped working' and it couldnt find a solution.
Fix result of Farbar Recovery Tool (FRST written by...
Hi,
Thank you for helping me out with this, I really appreciate it.
I followed the three next steps, and there is no Google Chrome on this laptop now, and on the scan it found no integrity...
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 01-12-2013
Ran by Aimee (administrator) on AIMEE-PC on 02-12-2013 20:09:46
Running from C:\Users\Aimee\Desktop
Microsoft Windows 7...
Additional scan result of Farbar Recovery Scan Tool (x86) Version: 01-12-2013
Ran by Aimee at 2013-12-02 20:12:15
Running from C:\Users\Aimee\Desktop
Boot Mode: Normal...
The type of the file system is NTFS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
278...
Hi,
The computer does seem better, not so sluggish, but still not as quick as it was, and also we noticed that if we say go to bbc.co.uk the site works fine, and a few other sites such as online...
Hi,
I will go with what you say and delete what you recommend.
Before i start can you explain further what you mean by -
quote-box(do not copy the word quote)
Do you mean dont copy...
OTL Extras logfile created on: 30/11/2013 19:40:07 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Aimee\Desktop
Professional Service Pack 1 (Version = 6.1.7601) - Type =...
OTL logfile created on: 30/11/2013 19:40:07 - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Aimee\Desktop
Professional Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Professional x86
Ran by Aimee on 30/11/2013 at...
OK we still seem to be having one of the original problems, sorry I have put it in a second post as I am basically trying ot fix this for my daughter and so dont know all the problems.
So another...
Hi as you seen I deleted the Java 25 thing as you said, and checked for a problem we where encountering.
This was although we had set http://www.google.com as the default home page it was going to...
Hi I also chose to delete Java 7 Update 25, as I am going to go with what you recommend.
I have done this and am working through the points now.
Hi Dakeyras,
Nice to meet you and thank you for getting back to me, I will proceed with your every word and get back to you shortly.
Cheers
Hi all,
First time on here, so hello to all.
Am having trouble with my daughters laptop and have tried removing a few problems using Spbot Search & Destroy, and SUPERAntiSpyware and also...