Hi Adam,
I installed the Windows updates, except for a Synaptics driver update that I had to uninstall because it caused my Thinkpad-style keyboard and touchpad not to work. I installed Adobe XI....
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Hi Adam,
I installed the Windows updates, except for a Synaptics driver update that I had to uninstall because it caused my Thinkpad-style keyboard and touchpad not to work. I installed Adobe XI....
ESET did not find any threats. Hence, I have no ESET log to post. Please let me know if I need to do anything else. Thanks!
Sorry for my delay in responding. I was out of town last weekend. Here are the logs you requested:
MBAM Log:
Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 9/8/2014
Scan Time:...
I don't recall whether I uninstalled Combofix through the uninstall module or just deleted the .exe file. I may have run Combofix before I restored to a prior restore point. Perhaps that's why I...
Unfortunately, I'm not able to find a combofix.txt file. I previously uninstalled combofix after running it. Is it possible the combofix log file was automatically deleted when I uninstalled...
Contents of JRT log:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Professional x64
Ran by...
Contents of AdwCleaner Log:
# AdwCleaner v3.309 - Report created 04/09/2014 at 16:56:54
# Updated 02/09/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
#...
Contents of Fixlog:
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 03-09-2014
Ran by Robin at 2014-09-04 16:42:25 Run:1
Running from C:\Users\Robin\Desktop
Boot...
Thank you very much for the information regarding those three issues. I called Synology about the Ransomware issue when it first popped up about a month ago. The service tech told me the ransomware...
Hi Adam. You may call me Robin. I am indeed the owner of this machine. Thanks so much for your help.
Hi,
I clicked a link this afternoon that took me to the FBI/MoneyPak Ransomware page which asks you to wire money via MoneyPak. Of course, I did not follow the instructions. I immediately exited...