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:bigthumb:I continued the councils of MD USA, and the problem is solved.
Thank you very much.
On the other hand I don't know how to do the update of the program Direct X, which it mentions...

and then that I must do?
The resident says that he denies it basing on the black list

Thanks for help me

my spybot resident denied wextract_cleanup1 in System Startup global entry
but i don't know how clean this malware, and i'ts reload every time i reboot the pc.

Help, ayuda.

Thanks