Search:

Thank you so much for all your help Ken545, its really appreciated all that you've done for us.

:thanks:

here's the link...

https://www.virustotal.com/file/564b07c90a4440a2b977dd0cc75bfe2d49a26d418ec7105573c6fc20a96fa470/analysis/1341349695/

...just been having a think about all this and am wondering if it might be best to just restore the laptop to factory settings - its only about 6 months old and is primarily used for surfing so would...

Deleted those files but still can't install spybot or malwarebytes. Still getting Access violation error - slightly different numbers from before:

"Access violation at address 713201C1. Write of...

Further to my last post had a hunt around and found this log file in the ESET folder on my C drive. Hope it helps...


ESETSmartInstaller@High as downloader log:
all ok
# version=7
#...

this keeps getting weirder...
I ran the ESET scan, it said it found 11 threats but when click on the "show threats" option its completely blank and does nothing when I click on "export to text...

Hi got another bluescreen at the end of the scan - it was during the bit where it was creating the log. Windows error report below and dump file attached:
...

List parts log as requested:

ListParts by Farbar Version: 23-06-2012
Ran by Nathan (administrator) on 01-07-2012 at 18:56:31
Windows 7 (X64)
Running From: C:\Users\Nathan\Desktop
Language:...

Have attached dmp file (had to Zip it) and here is MBR check text as requested:

MBRCheck, version 1.2.3
(c) 2010, AD

Command-line:
Windows Version: Windows 7 Home Premium Edition
Windows...

Many thanks for your reply ken545, much appreciated.

With regards to aswMBR, when I double click the exe file on my desktop the program runs fine. When I click "Scan" it starts scanning then after...

Hi there, have been advised to post on here as I might have a spyware problem. Please see original thread here: http://forums.spybot.info/showthread.php?t=66146

Basically, to give you some further...

many thanks for your help, will do as you say. Just desperate to get to the bottom of all this...

at this moment, yes, no security (on the assumpton that this problem was caused by some kind of clash between security software....). I've never used reg cleaner before AV message, but had read...

No, not got windows security essentials, think defender came pre-loaded with win7, but I noticed a message from the action centre which said I should do a scan, so I did. Yeah got the AV message...

I've recently uninstalled AVG Free and gone for the free version of Avast instead. I also got a message yesterday from windows that Defender needed to perform a scan which was fine but after I got...

Thanks for that, will try those things and let you know.

Meant to add in original post: I've tested memory (5 passes in memtest86+) which was fine, and also get the same AV error message when i...

Trying to install SpyBot S&D but when clicking on setup file it comes up with "Access Violation at address 712E01C1 Write of address 00000001"

Am running Windows 7 64bit.

Have done some...