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Ken,

I can't thank you enough! I know it has taken a lot of your time. You people here are so knowledgeable, tremendous and kind. I will go over there. I won't be able to do it until late tonight...

I am assuming that I am up the creek without a paddle. In answer to your other questions then - yes, I have a copy of windows 7 with key.

If I have to reformat this, is there a way to save my...

And all of the Russian stuff in there...

Why Does it say ran by computer as administrator on 1-10-14, which are the same dates as windows updates below it? Strange.

I did have 'show more' checked. Here is the MinioolBox results:

MiniToolBox by Farbar Version: 21-07-2014
Ran by Computer (administrator) on 01-10-2014 at 12:13:22
Running from...

Yes, the Messenger is unpinned from the taskbar.

Suzy

I can't find any restore points prior to 9/23 in the list it gives me.

Let's try a system restore. I'll pick a point prior to then and restore it, then if you could let me know if it worked, please. I'll start doing that now.

Suzy

When I click on the Rogue Killer link I get a unable to connect error. I can connect to other web pages without difficulty.

Suzy

"Silent Runners.vbs", revision 69.2, http://www.silentrunners.org/
Operating System: Microsoft Windows 7 Professional Service Pack 1 (64-bit)
Output limited to non-default values, except where...

I figured out how to run as administrator. The Results: Windows resource protection did not find any integrity violation.

I still have the messenger on the task bar, but not opening. Nothing in...

I found it, but anywhere that I right click on it, it never says to run as admin in the options given. Also when downloading something, when I right clicked I was never given the option to run as...

Ken, There are no results - nothing listed when I search for command prompt in the box. Although when I select 'see more results', I get a list that says, 'Libraries', 'Homegroup', 'computer',...

The icon when clicked say that it can't start because the UXcore.dll is missing from your computer. Also, I won't be back until late tonight. Have to go to work so I can make a donation to this...

They appear to be gone. Wonderful! You have been so long-suffering with this! There is one small remnant. On my task bar there is a Messenger Window icon that loads with my computer.

Is it safe...

The one that said Windows Essentials 2012 appears to be gone. But the other three that are written in Russian are still at the bottom of the uninstall list. I was able to click on the first one. I...

Here is the information requested. I'm getting much faster at this. Suzy

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 25-09-2014 01
Ran by Computer at 2014-09-26...

Ken, Thanks for your patience. What is the infection considered to be called? Also, I won't be back until sometime this evening. Suzy

Here is the FRST using search files:

Farbar Recovery Scan...

I ran the Combofix with the warning that running it with spybot was at my own risk.

ComboFix 14-09-24.01 - Computer 09/25/2014 22:20:18.1.4 - x64
Microsoft Windows 7 Professional ...

I can't disable Spybot. I followed the link to how to disable Spybot Teatimer, but the icons are not the same as the ones described in the instructions: SPYBOT TEATIMER

Launch Spybot S&D, go...

Just to add to the drama. I also just realized that these downloads that are ALL in Russian didn't come from the PerForMax ad from Youtube. My 15 year old daughter, on 9-19 @ ~ 2200, just admitted to...

More bad news. In safe mode, on three of the programs written solely in Russian, this is the response to clicking uninstall: Windows Installer- The Windows Installer Service could not be accessed....

The message that the program is uninstalling or being changed hasn't gone away. Is there no way to remove these? Suzy

I really would like to, but when I click on them, what opens up is in Russian? How do I do it? Sorry to be a bother, but How do I know what I am clicking on if I can't read it? So, what I tried was...

It is not on the uninstall list. There are 4 programs at or near the very bottom. One is Windows Essentials 2012 - in Russian. There are 3 others at the very bottom. The first one, in Russian...

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-09-2014 01
Ran by Computer (administrator) on COMPUTER-PC on 25-09-2014 14:19:45
Running from C:\Users\Computer\Desktop
Loaded...

"Windows Essential" is listed at the bottom, along with all of the Russian lists, of the bottom of the uninstall list. But when I click on it, everything is written in the foreign language, and when...

The programs are still listed in the All Programs list.

Thank you. I did that. But upon restart, I still have it on my taskbar, so I think it is still there.

Suzy

It seems there is a new challenge. When I try to save the fixlog.txt, I get a warning. Is it because of the foreign letters and language? Here is the warning:

C:\Users\Computer\Desktop\fixlist.txt...

Hello Ken, I got called into work tonight, sorry it took so long to get back.

The WinLiveSuite or anything similar isn't in the uninstall list. :(

Suzy

Good morning and I appreciate your time so much!

The Ask is gone from Chrome.

The computer seems to be working good. I still have this Windows Live Messenger opening ever start, and it is in...

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 23-09-2014
Ran by Computer at 2014-09-23 19:02:58 Run:1
Running from C:\Users\Computer\Desktop
Boot Mode: Normal...

I got it after I opened the program and was able to open as admin and put on desktop. Now onto next part. Sorry, I am so computer illiterate.

Umm, It won't work. When I try to open it, this is what it says, "The Download link has expired!

The links to our downloads expire after 10 minutes. You will be redirected in three seconds to the...

I eliminated Avira. I now have a homepage for IE. There was no option to cut the FRST upon right clicking. There was an option to copy. I did that and pasted into a new shortcut on the desktop. Will...

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 23-09-2014
Ran by Computer (administrator) on COMPUTER-PC on 23-09-2014 16:29:07
Running from C:\Users\Computer\Downloads...

Okay, I started to do the steps you just advised. I get all the way to the screen where I can click on the 'copy to clipboard', but when I try to click on that, a popup comes up that says....

When I would click on the 'copy to clipboard' nothing would happen at all. When I tried to paste here, the prior info from the junkware file would paste. I thought that I needed to hit apply on the...

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.2.0 (09.22.2014:1)
OS: Windows 7 Professional x64
Ran by Computer on Tue 09/23/2014...

Finally figured out how to do it within the program. Thanks.

The directions say to right click on the icon in the task bar and un-tick enable. The problem is that it is not there. I've done that before, but it isn't there now. The only there choices are...

I am trying to figure out how to turn off Avira so that I can run the Junkware removal app. Can you direct me please?

Okay, here is the first part. I am still working on the rest.

MiniToolBox by Farbar Version: 21-07-2014
Ran by Computer (administrator) on 23-09-2014 at 11:41:18
Running from...

I was watching a Youtube History Channel video two days ago when a popup appeared in the middle of the video. I clicked on the X and a full screen ad appeared for ProForMax or PerForMax. Nothing...