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Thank you, thank you, thank you! I will follow your instructions for keeping safe. However, I noticed you have no recommendations for which anti-virus or firewall to install. Is my AVG Free OK or...

Question:

Am I safe enough to pay bills and do patient insurance billing for my husband yet?


ComboFix 09-08-10.06 - HP_Administrator 08/15/2009 9:28.3.2 - NTFSx86
Microsoft Windows XP...

Sorry for the delay, school has started and I am teaching all day. I can only follow up in the evenings.
...

Man! The Active scan took 5 hours!! See enclosed logs as requested.

ComboFix 09-08-10.06 - HP_Administrator 08/13/2009 16:07.2.2 - NTFSx86
Microsoft Windows XP Professional ...

Can you send me the link for the fresh copy of combofix.exe, or should I use the one in post #9?

Restoring worked, I am back online. Now, do you want me to do all the things you suggested in post #9? Or something new? Thanks so much for hanging in there with me.

I still cannot connect to the internet, therefore I cannot download and run any of the other things you wanted me to. I was able to send the combofix.exe log only because I could put it on a flash...

ComboFix 09-08-10.06 - HP_Administrator 08/12/2009 8:49.3.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.958.480 [GMT -7:00]
Running from: c:\documents and...

No, no exclamation marks or questions marks.

1394 Net Adapter.........properties states working properly
Realteck RTL8139.........properties states working properly
Wireless LAN PCI 802.11...

I downloaded the updated Combofix.exe as instructed. It ran well and made a log. However, I now cannot connect with the Internet and using the instructions for manually fixing it are not working. ...

I hope the logs show success. AVG scan just done was clear, no signs of the recurring infection. Here are the other logs.

Malwarebytes' Anti-Malware 1.40
Database version: 2590
Windows...

Logfile of random's system information tool 1.06 (written by random/random)
Run by HP_Administrator at 2009-08-09 14:58:27
Microsoft Windows XP Professional Service Pack 2
System drive C: has 188...

info.txt logfile of random's system information tool 1.06 2009-08-09 14:58:55

======Uninstall list======

-->"C:\Program Files\HP Games\Wik and The Fable of Souls\Uninstall.exe"
-->"C:\Program...

In regards to your questions:

1. I only use AVG Free anti-virus. Symantec was removed (or so I thought) many months ago. It evidently has left something behind. How do I get rid of it?

2. ...

Thank you for replying to my plea for help. Unfortunately I have to go out of town until Sunday so I will not be able to act on your instructions. When I return on Sunday I will do as you suggest...

My Ad Aware and SpySweeper picked up a trojan infection. AVG constantly is deleting this file after booting and during a work session. It refused to be completely removed. Thank you in advance for...