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Sorry - just before I go (!). You mentioned earlier possibility that hard drive had a recovery partition (?). When I boot the infected CD, I get an option to "Press F10 to start recovery" (this comes...

OK, thanks for getting back to me and thanks for all your help

Don't want to pester you but, just to check - I'm going to explore the option of reformatting/reinstalling (I made a "back up" on my external hard disk before I got these problems). All I have are...

Oh - sounds bad. I changed all my relevant passwords (from a clean PC) when I realised there was problem (and have checked that nothing untoward has been happening with my financial accounts).

I...

(rest of report)

NetSvcs: 6to4 - File not found
NetSvcs: Ias - C:\WINDOWS\system32\ias [2006/10/20 23:54:39 | 000,000,000 | ---D | M]
NetSvcs: Iprip - File not found
NetSvcs: NWCWorkstation -...

Thanks. Sorry for delay ('family' day!) and this bit rushed.

I tried posting otl.txt file contents (which is very long) but it came back saying it was TOO big! So I have split it into two parts....

You think fast! (btw, I'm male and, yes, in Wales)

It's late here (no idea what it is where you are) and I'd have to disturb others to download on other PC (can't on this laptop as its work one...

Ok - no problem. I appreciate that life goes on outside of this forum. Hope you (and your son) enjoyed the sun

Scan completed. Records 41, Suspect 0, Warnings 294 (I think the warnings were about...

UPDATE: Eureka! Burnt it - and its booting! I'll get back to you with whether PC runs better after scan - and new DDS log

I just can't seem to get the Avira burnt properly. (Been trying since my last post) I went to the website, downloaded the Rescue file, then ran it and it then said I should put a CD into drive so I...

UPDATE: Might have realised what I've done wrong. I downloaded the rescue package and burnt the package onto the CD - as the original .exe file. I think I needed to run the .exe file THEN burn the...

Interesting........I tried the Linux Rescue Disk and it found it and started. Like you, I don't know much about Linux so I'm not going to use it. If I do....should I start a new post or can you refer...

UPDATE:

Should I try the bootable CD I made on my other PC, to make sure it works?

OK, thanks.
I have a full back up on the external hard drive so maybe the option to use HP Recovery (partition) Manager might be a good one (but how would I know if I had that on my PC? and how...

UPDATE:

I tried again - this time pressing Enter when "Boot from CD?" came up and this time it missed out the screen with option to choose XP or Safe Mode and went straight to the black screen...

Hi
When I boot up it just seems to ignore the CD (even though its set to look there first) and goes to the option screen of XP Media Centre Edition or Safe Mode (or F8) - in other words, having the...

I accept all the warnings.

Not sure what you mean by typing in 1 and Enter.

When I boot up I get Boot from CD? with a flashing cursor, but when I type 1, nothing shows.

At what point do I...

EXTRA: I just downloaded the avira thing, burnt it to CD. I didn't run it before burning it. Should I?

I checked and its set to Boot from CD Rom first. I did do something to PC a long time ago that made it go to the XP Media Centre or Safe Mode screen (but with a time delay to let me choose), but...

Burnt OK this time. Tried it. Same problem.
Does it matter that it was an .exe file? (apologise for ignorance) and do I need to do anything when "Boot from CD?" comes up? (I just left it to try and...

UPDATE!
Ignore last message. It didn't burn properly - I'll try again

OK. I put it on a CD and in CD drive of infected machine (its on the CD as an .exe file. Same problem - it took me to the usual screen and I went for xp media centre (rather than Safe Mode) - but do...

UPDATE: Sorry - can't find relevant documents. It was a "free" PC when I joined RedTen Broadband about 3 years ago.

It says Aries (on a sticky label on side). Not sure where I find the make and model number. I will try and see if documents tell me and get back to you

UPDATE: Just had series of clicks and the computer moved on. Managed to use F8 and I tried Safe mode with Networking but it just takes me to same options as before i.e. Safe Mode or Media Center...or...

Getting worse!
Now its stuck on the flashing cursor so I'm not getting to the f8 option. Currently has screen showing PCI Devide listing, with list of devices, then flashing cursor at bottom of...

UPDATE - I found 3 Product Revocery CD that came with the PC. Install Disk, Program Disk 1 and Program Disk 2 (all 3 for Windows XP Media Center - made by Watford Electronics)

Sorry - should have explained - the Windows 98 and XP ugrade were for another PC.

Have chosen XP Media Centre but back to earlier problem - black screen, hard disk light constantly on.

The E...

I used f8 and got list options. Chose "Last Known etc - but it just takes me the screen I normally get - giving an option to start in Windows XP Media Centre Edition or in Safe Mode. But if I choose...

Phew.

OK, did that (chose Last known.....) - and its taken me to a screen where I have to choose between

Windows XP Media Center Edition
or
Safe Mode

(it has Last Known Good Configuration...

Not sure if this is helpful or not - but the last line (where Safe Mode has stuck) ends in windows\system32\DRIVERS\isapnp.sys

(Apologies if adding info before you've had chance to reply is...

UPDATE!
Just managed to get keyboard to select the Safe Mode - it started doing the safe mode "boot" but now its just stuck with a screen listing load of path names (to system ,drivers etc.) - the...

Damn - I think I messed it up!

Did as you said and put RKill and GMER on desktop.
Ran Rkill. (Haven't got the log - see later for why!) but it was a very short one - from memory it "came up"...

Thanks for your reply.

I was aware that using USBs etc. might be a problem - so I burnt the logs onto a CD, then put the CD in my (work) laptop and posted them from there. Using a USB would be...

(DDS Log at end of this post - and I've attached a zipped Attach.txt file)

My PC is infected! Aaaaargh. Its running slowly, takes long time to boot up and both Internet Explorer and Firefox take...