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Hi Ken,

The PC is fine now.

All the service packs are back on the computer; all the factory bloat ware is removed; JAVA and Adobe are up to date; the security is up to date; the monitor drivers...

Morning Ken, well, it's the afternoon now in the UK.

That's great, thanks.

Vista Service Pack 1 won't install; but, I think it's because of the above. I'll have a tidy up and try again.
...

Hi Ken,

And uninstall AdwCleaner please.

(I am not allowed to edit my posts; therefore, I have had to post again).

Thanks. Dan.

Hi Ken545,

One question please?

How do I correctly uninstall ERUNT, asw.MBR, OTL and JRT please? They are not listed in Add/ Remove Programs; so, do I just delete them?

Thanks.

Hi Ken,

Thank you, so much, on behalf of my father, for your expert help. I have suggested that he makes a donation to the site as I did when I received personal help from the forum to remove a...

Hi Ken545,

Java is updated - thanks.

Re: PC status

The HP w 1907v monitor drivers keep crashing and recovering.

The constant website security certificate issues haven't happened yet;...

Thanks Ken545,

Apologies for wasting your time. Here is the log:

__________________________________________

aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
Run date: 2014-04-23...

Hi Ken545,

Due to the time/ date issue the Malwarebytes trial version is showing as out of date by over a year. I tried uninstalling and reinstalling Malwarebytes; however, the new version also...

========== Driver Services (SafeList) ==========

DRV - (SymIMMP) -- system32\DRIVERS\SymIM.sys File not found
DRV - (SymIM) -- system32\DRIVERS\SymIM.sys File not found
DRV - (NwlnkFwd) --...

___________________________________


OTL.txt HAS BEEN SPLIT INTO TWO POSTS DUE TO LENGTH

OTL logfile created on: 23/04/2014 13:45:54 - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder =...

Hi Ken545,

Please find the the OTL custom fix Log below and the OTL log in next post. Please note there was no Extras.txt produced.

Thanks.

_____________________________________

All...

Hi Ken545,

Please find the requested logs below:

Note AdwCleaner was titled AdwCleaner[S0].txt and NOT (S1) for some reason.

I checked the user manual for the PC and it appears that the...

Hi Ken545,

My apologies, yes, I did run TFC Cleaner and the PC is a desktop HP Pavillion Slimline.

I am now going to run the Adw cleaner and Junkware removal tool; I will let you know as soon...

Hi Ken545,

I'm sorry about the short delay when getting back to you each time; as I don't live with my parents, I go back to their house to carry out your instructions when I see a new reply from...

Hi Ken 545,

Thank you, very much for your support.

Yes, the battery is easily 7-8 years old; so, I am going to purchase a new one today for him. I have also looked in the manual and on You...

Hello.

My dad's PC will no update or keep the correct time along with a host of other problems. At first I did not think the issue could be a virus so I set the PC back to factory settings, but...