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Thank you so much for your help. I see a few things in the list that I can do to help secure my computer.

I will do my best. :)

Ok it seems all is well again. :) Anything else I need to do or know? I appreciate your time and help!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Tams on Mon 06/17/2013 at ...

# AdwCleaner v2.303 - Logfile created 06/15/2013 at 08:50:01
# Updated 08/06/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Tams - TAMS-PC
# Boot...

Yes, I would like help. Thank you.

Here are the logs. Thanks for your help!

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16576 BrowserJavaVersion: 10.21.2
Run by Tams at 12:25:41 on 2013-06-06
Microsoft...

Ok I think I have done everything.

They wanted me to pay for my antivirus so I went ahead unintalled it and downloaded Microsoft Security Essentials. I hope that is OK.

I so appreciate the time...

I'm glad you thought the scan looked good. I was worried when I saw the threats. :)

Below is the log.

Thanks,
Tammy


Results of screen317's Security Check version 0.99.51
Windows 7...

I'm posting the OLT log here and attaching the other logs.

Thank you,
Tammy

OTL logfile created on: 10/4/2012 3:43:51 PM - Run 2
OTL by OldTimer - Version 3.2.68.0 Folder =...

Ok good good. I was worried there for a minute.

Thanks,
Tammy

Here is the log

========== OTL ==========
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope|...

Ok I ran OTL as directed. When it was done it asked to reboot and I did. But I didn't see a log of any kind.

After the reboot, there are two new files on my desktop both called desktop.ini. Also,...

OTL Extras logfile created on: 9/30/2012 10:56:41 AM - Run 1
OTL by OldTimer - Version 3.2.68.0 Folder = C:\Users\Tams\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) -...

Here are the logs

OTL logfile created on: 9/30/2012 10:56:41 AM - Run 1
OTL by OldTimer - Version 3.2.68.0 Folder = C:\Users\Tams\Desktop
64bit- Home Premium Edition Service Pack 1 (Version...

Sorry, I thought I attached the zip file but I guess I didn't do it right. Here is is..

Ok everything seems to run fine. The desktop /menu items are back to normal. I can access everything that I tested (the important things.) So it seems like all is running great!

After running OTL,...

OK here is what happened. There is a new file on my flash drive called PLfixlog. It has this in it. I've ran it twice (in case I did something wrong) and both times this is what happened.

Script...

It finally worked! Yeah! Here is the log

ListParts by Farbar Version: 17-09-2012
Ran by SYSTEM (administrator) on 24-09-2012 at 00:19:01
Windows 7 (X64)
Running From: G:\
Language: 0409...

Ok I have it made.

Tammy

Ok so the computer didn't come with a Windows Installation disk. But when I got the computer, I did make the recovery disks for it. When I put the first one in and I make it boot to the CD drive it...

I've ran into a bit of a snag. When I try to start System Recovery Options it just gives a black screens that says "Loading Windows Files..." I've waited over an hour and a half. I don't know what to...

Everything is the same as before.

Thanks
Tammy

User : Tams [Admin rights]
Mode : Scan -- Date : 09/20/2012 08:58:02

¤¤¤ Bad processes : 0 ¤¤¤

I have avoided using the computer until it's all clean. I've even disconnected it from the internet. But when I do start her up, she seems to run fine. I haven't checked any online actions though. ...

08:32:24.0983 0436 [ 20F7441334B18CEE52027661DF4A6129 ] WcsPlugInService C:\Windows\System32\WcsPlugInService.dll
08:32:24.0999 0436 WcsPlugInService - ok
08:32:25.0014 0436 [...

Ok I ran both programs. TSDDKiller did not find anything.

Unhide restored my desktop and favorites back to normal and I can open up my mail program now. Everything seems to be in working order...

Hello,
Today I became infected with something. A program called File Recovery started and said I had critical errors on my hard drive. After calling Dell, we discovered that it was a virus. We...