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Hi Shelf life,

Well, the problems remain the same as before I replaced the motherboard! The one thing I was most concerned about was not being able to install anti-spyware properly. I have not...

Yes, problems are the same.

Hi Shelf life,

Please see Combofix log below, many thanks:



ComboFix 13-02-26.01 - Jimbub 28/02/2013 17:43:53.1.2 - x86
Microsoft Windows XP Professional ...

Hi Shelflife,

Please see latest logs which you requested below:

aswMBR version 0.9.9.1707 Copyright(c) 2011 AVAST Software
Run date: 2013-02-23 20:10:34
-----------------------------...

Hi Shelf life,

I am afraid I still have problems, if you recall MBAM was not installing properly and causing my laptop to crash. Well the same thing is happening, I uninstalled MBAM and tried...

Hi Shelf life,

I have access to system restore now and have just completed the actions you gave me to clear out any possible infections in system restore.

I will use my laptop for a couple of...

Hi Shelflife,

I am having problems logging in as administrator, so need to sort this out before I can action your solution.

Thank you for your help Shelf life, I already do most of what you suggest regarding protection from malware, but there are a couple of points I can look into like disabling Java.

I will do the...

Hi Shelf life,

I have uninstalled MBAM as you requested. I have also installed and run Advanced Systemcare 6 to clean up errors on my laptop. So my laptop is in good order apart from the...

I re-installed MBAM but it is still causing the same issue with shutdown so I will un-install MBAM as you advised and contact you again.

Many thanks

Jimbub

I will uninstall and re-install MBAM to see if this helps as this is the only program which affects my shutdown issue.

Hi Shelf life,

Sorry, I don't agree with you.

My laptop was working fine before I got the message from Avast to say I had infected files and what about all the Avast bootscan corrupted files...

Hi Shelf life,

Latest MBAM scan is complete and doesn't pick anything up. After using MBAM my laptop plays up and I have to shutdown by turning off the mains power.

I installed the motherboard ok but I am still having the same problems as before. I am not allowed to create a restore point before the date my laptop got infected.

Previous to my new motherboard...

Hi,

I posted a thread on 05/01/2013 with the title "My Laptop is Infected with Spyware" and I was being helped by Shelf Life. I had to replace the motherboard and then post my DDR logs attached...

Hi Shelf life,

From what I understand I will install the new motherboard which will work with my existing hard drive and the O/S will not have to be formatted/re-installed, but I will still have...

Hi Shelf life,

I am afraid my laptop has died. I need a new motherboard and it will take 7 to 10 days before I can get one. Is it still worth posting the DDS logs I have saved or should I wait...

I wonder if someone can help me?

I am having trouble with my laptop which has recently been infected with malware/spyware. My laptop locks up and freezes intermittently when Internet browsing and...