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    Since this issue appears to be resolved ... this...

    Since this issue appears to be resolved ... this Topic has been closed. Glad we could
    help.

    Note: If it has been three days or more since your last post, and the helper assisting
    you posted a...
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    You're welcome. I'm glad I was able to help you...

    You're welcome. I'm glad I was able to help you out. :)

    Good luck and safe surfing!


    Since this issue appears to be resolved ... this Topic has been closed. Glad we could
    help.

    Note: If...
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    Reconfigure Windows XP to show hidden files: To...

    Reconfigure Windows XP to show hidden files:
    To enable the viewing of Hidden files follow these steps:


    Close all programs so that you are at your desktop.
    Double-click on the My Computer...
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    Ok, let's do this: First, uninstall Spybot...

    Ok, let's do this:


    First, uninstall Spybot S&D and then download and install the latest version of Spybot (version 1.6.2) from the link below:
    ...
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    If there are no more problems, then you're good...

    If there are no more problems, then you're good to go. :)


    Delete the following off of your computer:

    DDS.scr
    The two DDS Logs
    GMER.zip
    GMER.exe
    The GMER Log
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    ESET found some infected System Restore points. ...

    ESET found some infected System Restore points. They are harmless where they are. I'll show you how to remove them and set a new, clean Restore point in an upcoming post.


    You posted the ESET...
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    Doing some research into your problem, it looks...

    Doing some research into your problem, it looks like its a corrupted Registry that is not allowing you to uninstall Adobe Reader 9.3.4.

    Since its a registry problem, we'll back up the Registry...
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    Step # 1 Update Adobe Acrobat Reader There is...

    Step # 1 Update Adobe Acrobat Reader

    There is a newer version of Adobe Acrobat Reader available. (See Note below)


    First, go to Add/Remove Programs and uninstall Adobe Reader 9.3.4.
    Please...
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    Step # 1 Update Java Your Java is out of date....

    Step # 1 Update Java

    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

    Please follow these steps to remove older version Java components...
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    MarkyMark? How are things coming along?

    MarkyMark? How are things coming along?
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    You're welcome. I'm glad I was able to help you...

    You're welcome. I'm glad I was able to help you out. :)

    Good luck and safe surfing!


    Since this issue appears to be resolved ... this Topic has been closed. Glad we could
    help.

    Note: If...
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    Ok, if you know what they are and know/think that...

    Ok, if you know what they are and know/think that they're false positives and your computer isn't showing signs of trojan/malware/spyware activity/symptoms, then we're good to go. :)


    You can...
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    Step # 1: Run CFScript Please open Notepad...

    Step # 1: Run CFScript


    Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:


    KILLALL::

    File::
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    That's strange that the ESET log would be so...

    That's strange that the ESET log would be so short. Do you remember at all the file name/location of the 8 risks that ESET found?




    Ok. Stay safe. :bigthumb:
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    A question before we continue. Did you set up...

    A question before we continue.

    Did you set up your own proxy server?

    uInternet Settings,ProxyServer = 127.0.0.1:8118
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    IMPORTANT I notice there are signs of one or more...

    IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

    LimeWire 5.5.8

    I'd like you to read the Guidelines for P2P Programs where we...
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    Ok, we'll use a different temp cleaner then. :) ...

    Ok, we'll use a different temp cleaner then. :)





    It'd be best to come back here if you get reinfected with Goored or any other malware/spyware/viruses as said infections could need other...
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    You had the Goored infection which is a redirect...

    You had the Goored infection which is a redirect malware/spyware that targets Firefox. Running both GooredFix and ComboFix helped to take care of it. :)




    Step # 1 Update Java

    Your Java is...
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    Hi. :) You didn't attach/post the GMER Log,...

    Hi. :)

    You didn't attach/post the GMER Log, you zipped up GMER.exe and attached it.

    Please run GMER again and post the log in your next post/reply.

    Thanks. :)
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    Step # 1: Download and Run GooredFix Please...

    Step # 1: Download and Run GooredFix

    Please download GooredFix from one of the locations below and save it to your Desktop
    Download Mirror #1
    Download Mirror #2
    Ensure all Firefox windows are...
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    Hello and welcome to Safer Networking. My name...

    Hello and welcome to Safer Networking.

    My name is km2357 and I will be helping you to remove any infection(s) that you may have.

    I will be giving you a series of instructions that need to be...
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    Hello and welcome to Safer Networking. My name...

    Hello and welcome to Safer Networking.

    My name is km2357 and I will be helping you to remove any infection(s) that you may have.

    I will be giving you a series of instructions that need to be...
  23. Since you said that Firefox was being redirected,...

    Since you said that Firefox was being redirected, more likely than not you had a Goored infection. Its a type of malware that hits Firefox and causes redirects.




    Did you go here:
    ...
  24. If there are no more problems, then you're good...

    If there are no more problems, then you're good to go. :)


    Since your computer looks to be clean, now would be a good time to upgrade to Windows XP SP3. To do that, go to Windows Update and...
  25. Things are looking good. Besides those three...

    Things are looking good. Besides those three files that ESET found and which we'll delete, I don't see any signs of a virus/malware in your logs. :)




    I don't see any signs of PCTools in any...
  26. Step # 1 Update Adobe Acrobat Reader There is...

    Step # 1 Update Adobe Acrobat Reader

    There is a newer version of Adobe Acrobat Reader available. (See Note below)


    First, go to Add/Remove Programs and uninstall Adobe Reader 8.1.4.
    Please...
  27. Step # 1 Update Java Your Java is out of date....

    Step # 1 Update Java

    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

    Please follow these steps to remove older version Java components...
  28. Step # 1: Run CFScript Please open Notepad...

    Step # 1: Run CFScript


    Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:


    KILLALL::


    File::
  29. We'll be removing the leftover from PC Tools...

    We'll be removing the leftover from PC Tools Antivirus shortly. :)


    Step # 1: Download and Run ComboFix

    We will begin with ComboFix.exe. Please visit this webpage for download links, and...
  30. C: is FIXED (NTFS) - 75 GiB total, 7.631 GiB...

    C: is FIXED (NTFS) - 75 GiB total, 7.631 GiB free.

    Your computer is getting low on free space. My suggestion is to go to Add/Remove Programs and uninstall any programs you no longer need or use. ...
  31. Hi. :) Make sure that the Sections button is...

    Hi. :)

    Make sure that the Sections button is ticked and the Show All button is unticked. You can also untick the IAT/EAT button as well.

    All the other remaining buttons should remained...
  32. Hello and welcome to Safer Networking. My name...

    Hello and welcome to Safer Networking.

    My name is km2357 and I will be helping you to remove any infection(s) that you may have.

    I will be giving you a series of instructions that need to be...
  33. This topic has been archived due to inactivity. ...

    This topic has been archived due to inactivity.

    If it has been three days or more since your last post, and the helper assisting you
    posted a response to that post to which you did not reply,...
  34. esgeb? Do you still need help?

    esgeb? Do you still need help?
  35. Hello and welcome to Safer Networking. My name...

    Hello and welcome to Safer Networking.

    My name is km2357 and I will be helping you to remove any infection(s) that you may have.

    I will be giving you a series of instructions that need to be...
  36. Replies
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    I'm glad I was able to help you out. :) Good...

    I'm glad I was able to help you out. :)

    Good luck and safe surfing!


    Since this issue appears to be resolved ... this Topic has been closed. Glad we could
    help.

    Note: If it has been three...
  37. Replies
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    I don't see any more spyware/malware on your...

    I don't see any more spyware/malware on your computer. And if there are no more problems, then we're good to go. :)




    I'd do a scan with MalwareBytes' every 2 weeks or so, just be sure that it...
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    For the first problem, you can try the tips at...

    For the first problem, you can try the tips at the following website to see if they help:

    http://www.malwareremoval.com/tutorials/runningslowly.php


    If the delay is not a hinderance and you...
  39. You're welcome and I'm glad I was able to help...

    You're welcome and I'm glad I was able to help you out. :)

    Good luck and safe surfing!


    Since this issue appears to be resolved ... this Topic has been closed. Glad we could
    help.

    Note:...
  40. Replies
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    7,086

    Step # 1 Update Adobe Acrobat Reader There is...

    Step # 1 Update Adobe Acrobat Reader

    There is a newer version of Adobe Acrobat Reader available. (See Note below)


    First, go to Add/Remove Programs and uninstall Adobe Reader X (10.0.1).
    ...
  41. Tools such as RootKit Revealer and TDSSKiller are...

    Tools such as RootKit Revealer and TDSSKiller are specialized tools and don't need to be run on a regular basis. They should only be ran when requested by a helper such as myself. :)

    It's good...
  42. No further diagnostics needed. :) If there are...

    No further diagnostics needed. :)

    If there are no more problems, then you're good to go.


    You can delete the following off of your computer:


    DDS.scr
    The two DDS Logs
  43. These two look to be False Positives: ...

    These two look to be False Positives:

    C:\Program Files\BackWeb\BackWeb Client\6.2.3.66\Program\runner.exe probably a variant of Win32/Agent.CBFNBEO trojan (unable to clean)
    C:\Program...
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    Ok. We'll go ahead and skip ComboFix for now...

    Ok.

    We'll go ahead and skip ComboFix for now and continue on.



    Registry Cleaners + "Tweak" Tools

    Re. Uniblue RegistryBooster
  45. Step # 1 Update Adobe Acrobat Reader There is...

    Step # 1 Update Adobe Acrobat Reader

    There is a newer version of Adobe Acrobat Reader available. (See Note below)


    First, go to Add/Remove Programs and uninstall Adobe Reader 9.4.0.
    Please...
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    MSE does indeed act as an AntiVirus, so there is...

    MSE does indeed act as an AntiVirus, so there is no problem. :)




    :bigthumb:


    As for ComboFix, try booting your computer into Safe Mode (You can go in Safe Mode by restarting your...
  47. Step # 1 Update Java Your Java is out of date....

    Step # 1 Update Java

    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

    Please follow these steps to remove older version Java components...
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    AV: BitDefender Antivirus *Disabled/Updated*...

    AV: BitDefender Antivirus *Disabled/Updated* {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
    AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}

    Your logs show that...
  49. Ok, I have one more rootkit scanner we can try....

    Ok, I have one more rootkit scanner we can try. :)


    ROOTKIT REVEALER

    Please download Rootkit Revealer
    http://www.microsoft.com/technet/sysinternals/utilities/RootkitRevealer.mspx
    (link is...
  50. Since GMER gave you problems, we'll try another...

    Since GMER gave you problems, we'll try another rootkit scanner in its place.


    Step # 1: Download and Run RKUnHooker

    Please Download Rootkit Unhooker Save it to your desktop. Now double-click...
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