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Thread: Task Scheduler Error

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  1. #1
    Junior Member
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    Dec 2006
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    Default Task Scheduler Error

    I recently downloaded and installed Spybot S&E on my daughters computer and, when using the scheduler to set Spybot to run every night, I am getting the following error:

    "An error has occurred while attempting to set task account information. The specific error is: 0x80070005: Access is denied. You do not have permission to perform the requested operation."

    Can anyone offer any help in getting this resolved?

    Thank you!

  2. #2
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    5,859

    Default

    Is the Windows OS up-to-date on your daughters system (XP I assume)?

    There is a hotfix addressing a similar problem here:
    • You may receive an "0x80070005: Access is denied" error message when you create a scheduled task on a Windows XP-based computer after you install security update 841873
      http://support.microsoft.com/kb/904423

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  3. #3
    Senior Member
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    Default

    Hello,

    Did you enter a password (your windows account password)?
    A sheduled task can't run without a password.

    Best regards
    Sandra
    Team Spybot

  4. #4
    Junior Member
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    Dec 2006
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    Default Password

    Yes, I have entered and/or set the password, but when I shedule the task to run and select apply, this is when I get the error. It has me puzzled as Spybot scheduler does not give me this error on any of my other computers.
    Any thoughts?

  5. #5
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    Default

    And did you look at the hotfix that I referenced above?

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  6. #6
    Junior Member
    Join Date
    Dec 2006
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    Default Hot Fix

    Yes, I contacted Microsoft (by phone) and they e-mailed me a hot-fix zip file. I extracted/ran it and it was supposed to (according to the Microsoft Certified Engineer) fix the problem. Unfortunately, upon attempting to re-initiate the scheduler portion of Spybot, I once again recieved the same error message.

    Now that I have installed Microsoft's "Hotfix", should I uninstall/re-install Spybot or is that just shooting in the dark?

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