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Thread: Unable to remove FunWebProduct

  1. #1
    Junior Member
    Join Date
    Jan 2007
    Posts
    4

    Default Unable to remove FunWebProduct

    I have run Spybot today and get a single entry for FunWebProduct that cannot be removed with the boot up scan. I have tried running Spybot in safe mode with exactly the same result.

    The registry entry that Spybot is referring to is:

    HKEY_CLASSES_ROOT\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}

    If I try and delete from regedit, I get an 'error while trying to delete key' and if I try and view any of the subkeys I get an 'error while opening key' message.

    Whilst we have been infected with CoolWebSearch in the past, I can't see any app that might be causing the problem.

    Anybody any ideas on how to resolve this issue? Or could it be a false positive?

    Thanks for your help.

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Which version of Spybot Search and Destroy do you run?
    Do you have installed the latest updates?

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Jan 2007
    Posts
    4

    Default

    Quote Originally Posted by spybotsandra View Post
    Hello,

    Which version of Spybot Search and Destroy do you run?
    Do you have installed the latest updates?

    Best regards
    Sandra
    Team Spybot
    I have version 1.4 installed. I ran the check on 6th Jan and downloaded the latest updates before running the check. If there's any more specific information you require. let me know and I'll check when I get home tonight.

  4. #4
    Junior Member
    Join Date
    Jan 2007
    Posts
    4

    Default

    Quote Originally Posted by jaydub View Post
    I have version 1.4 installed. I ran the check on 6th Jan and downloaded the latest updates before running the check. If there's any more specific information you require. let me know and I'll check when I get home tonight.
    To confirm:
    Spybot Search & Destroy 1.4
    Last Detection Update: 2007-01-05

  5. #5
    Junior Member
    Join Date
    Jan 2007
    Posts
    4

    Default

    Any ideas, anyone.

  6. #6
    Junior Member
    Join Date
    Jan 2006
    Posts
    20

    Default

    It appears that authorizations to read/write some FunWebProduct registry entries are removed so Spybot - S&D should be able to set authorizations to properly delete these registry entries (scan at boot isn't needed).

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