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Thread: disk error

  1. #1
    Junior Member
    Join Date
    Jan 2007
    Posts
    2

    Default disk error

    Hey All, when i try to run spybot (s&d) on my desktop a box keeps appearing that says "no disk in drive a please insert disk" with three choices cancel, retry, continue. No matter what i hit, the scan resumes but then stops again and the box appears. i have tried reloading spybot but it doesn't fix the problem. does anybody have any ideas? if i keep hitting the cancel retry or continue button continuosly, it will keep scanning but what a pain to have to hit that button. My immunize feautre and all others work fine. thanks for your help.

    C.

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    There was a bug in one of our latest detections which could cause wrong path references in our software.
    The update that will fix it is available now.
    http://www.spybotupdates.com/updates...d_includes.exe

    This error could occur or could be caused in some media player software. E.g. if you have played/opened a CD or a DVD and then closed the software. The most media software often tries to open the last reference and this was the media in the drive. This error could occur in the Windows media player as well.

    If this error is caused by Spybot-S&D then it will probably be fixed with the latest update.

    If this does not help please have a look at this link:
    http://support.microsoft.com/default...b;en-us;330137
    This is a problem which can occur in Windows.

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Jan 2007
    Posts
    2

    Default

    Thank you Sandra, I will give it a try.

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