Start up Problems v1.4

[skottfree]

Having a problem trying to start S&D 1.4!

At first I would get a popup window that just said "ERROR", this would repeat several times until my system would lock up!

Now it just says I am out of resources and that there is an "Exception EReadError in module SYPBOTSD>EXE at 00025a76. Error reading iltoolbar16.pnglmages:invalid ImageList."

Thanks in advance!

Scott

[tashi]

Hello skottfree.

What is your operating system and is this a sudden problem with Spybot-S&D or did you recently install it.

[skottfree]

What is your operating system and is this a sudden problem with Spybot-S&D or did you recently install it.

tashi
Running W98, AMD950, 750meg memory 30G HD.

I upgraded from 1.3. Had no problems with 1.3!

If I try to run 1.4 I get popup that just say "ERROR" they say nothing else. If I try to open firefox or IE, after trying to run Spybot, they have errors and must close or don't open at all!

I even deleted 1.3 and 1.4 and did a clean install!

Installed 1.4 on my wife's machine, same setup as mine, started out with similar problem. After restarting her machine it worked! Did the update and it takes about 2 seconds to scan here system. All it finds on her machine is AdAware and stops there!

Thanks

[skottfree]

So is anyone going to offer any help?

[tashi]

Hi there, and sorry for the wait.

When you say you deleted version 1.3 did you uninstall as per the following advice?
Uninstalling Previous Spybot-S&D

Also:

After restarting her machine it worked! Did the update and it takes about 2 seconds to scan here system. All it finds on her machine is AdAware and stops there!

Are these computers networked?

The scan on your wife's computer stops as soon as it finds adware; what is the name of the adware and her Operating System please.

[skottfree]

Hi there, and sorry for the wait.

When you say you deleted version 1.3 did you uninstall as per the following advice?
Uninstalling Previous Spybot-S&D

Yes, did an uninstall and deleted file!

Also:


Are these computers networked? Yes, only long enough to transfer the download!

The scan on your wife's computer stops as soon as it finds adware; what is the name of the adware and her Operating System please.

Ad-Aware similar to S&D, she has W98!

[Peterbennett]

I have just started experiencing the exact same problem after updating with new detection rules and the first category (changed to a different server after repeated bad checksum, now I wish had not got the two updates)

Any solution yet?

[skottfree]

Any solution yet?

Still waiting how about you?:(

[skottfree]

Hello can anyone help me or not?

[spybotsandra]

Hello,

Please run Spybot - Search & Destroy and switch to "Advanced mode" via the menu bar item "Mode" and select "Settings" --> "File Sets" in the left bar. There, please right-click somewhere into the list and "select all available checks".

Further do you have a screenshot for us? :-)
So we can see the error message.

Which other security software do you have on the run?

Best regards
Sandra
Team Spybot