when running a search everything seems to be going fine, it finds something(smitfraud-C) and when i tell it to clean selected, it then stops responding.
running windows xp pro.
when running a search everything seems to be going fine, it finds something(smitfraud-C) and when i tell it to clean selected, it then stops responding.
running windows xp pro.
There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:
- Try to run it the next time you reboot.
- Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
- Check the option: "Run program once at next system startup". Note: If you any programs running that monitor registry changes make sure that you allow the change to:
- [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
- Reboot the system.
- Run it in Safe mode.
- Reboot your system in Safe mode and run Spybot-S&D.
If Spybot-S&D still fails to remove the problems you can request assistance in the Malware Removal forum. Follow the instructions here:
- "BEFORE you POST" -Preliminary Steps
http://forums.spybot.info/showthread.php?t=288
After completing those steps, start a new thread (topic) in the following forum (making sure to include the HijackThis log and online scan logs produced from the instructions above):
- Malware Removal
http://forums.spybot.info/forumdisplay.php?f=22
Getting an answer is one thing, learning is another.
Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.