I have read "Before you Post" and followed the directions.
A few days ago, my laptop began showing pop ups everywhere, and a process called "clcr.exe" showed up in Task Manager using lots a the available process. I checked the web, and came upon PSkelly's 3-25-07 post in response to member "Ridiculous" which seemed to suggest that the laptop was infected with Vundo virus. So, we followed PSkelley's suggestions and downloaded "Vundofix.exe" from Atribune. Vundofix appeared to remove the Vundo virus. However, whenever we attempt to open IE 7, the "Internet Explorer has encountered a problem and needs to close" dialog box appears. If you click either "send report" or "don't send", IE 7 then shuts down. If you don't click either, you can still use IE 7 for a while (like I'm doing now).
We ran Vundo fix again, and lo and behold, it found a file called "windows/system32/ccc.dll." We clicked "delete" but Vundofix apparently failed to actually remove that file. So, we ran Vundofix 15 more times. Each time, it found the same file, said it would delete but didn't. That file "ccc.dll" does not show up in the system32 file if you look.
Just before posting this, we ran Spybot again (the 5th time) and it found all sorts of spyware it hadn't found before. We've run "Housecall", Norton AntiVirus (subscriber), A Squared and Spybot. It seems that everytime we try to use IE 7, it allows more spyware in. We've also run Spybot and Vundofix in safe mode.
We've downloaded HijackThis and run that program. The log file is saved but I'm not attaching it now per the "Before you post" directions. Please help, because we'd really like to avoid removing XP Home and reinstalling it. Thanks.