Stopping Spybot from blocking Symantec Renewal

[Johnman]

This posting 1. requests help in programming Spybot to allow my antiviral program to download and 2. requests instructions on fixing the window with blank buttons that pops up when Spybot blocks attempts to "change the registry". I am not a computer programmer so if you have suggestions please write them in user friendly language.

1. When I tried to download my Norton Symantec antiviral renewal/upgrade, Spybot stopped something called the Active X control. After I closed this window (which had blank buttons that don't seem to work), another window popped up in the lower right hand corner that said "registry change denied". All I want to be able to do is download the antivirus renewal I purchased and keep Spybot antispyware working too. What should I do?

2. Is there a problem with the detection window with the blank buttons? What should I do to fix it?

Any help would be greatly appreciated.