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Thread: Adware Problems (Purityscan & Others)

  1. #1
    Junior Member
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    Default Adware Problems (Purityscan & Others)

    Hi. This is my second time on this forum, this time with a new problem.

    Yesterday, I was playing a game offline, when Norton minimized the game and warned me of having an infection that it couldn't delete. I wasn't online browsing sites or emails, so I have no idea how I managed to download this pesky problem. I thought I managed to successfully delete it this morning, since I'm not receiving popups anymore (They were actually opening separate Internet Explorer browsers with sites. Not the typical popup screen). BUT, now Internet Explorer seems to be freezing after several minutes of use. When I attempt to close it by Ctrl+Alt+Delete, everything freezes. I can't even click on the Start menu.

    I'm hoping someone can help me with this. My Norton Log Viewer is showing the following:

    Adware.Purityscan http://securityresponse.symantec.com...090516-2325-99

    Infostealer http://securityresponse.symantec.com...122016-0558-99

    Downloader http://securityresponse.symantec.com...101518-4323-99

    Trojan.Dropper http://securityresponse.symantec.com...082718-3007-99

    Downloader also attempted downloading twice on May 1st, but was "Repaired" by Norton.
    _________________________________________________________________

    eTrust Antivirus Web Scanner Results:

    Scan Results: 84715 files scanned. 2 viruses were detected.

    File Infection Status Path
    ssqrssq.dll Win32/Chisyne!generic cannot delete C:\WINDOWS\system32\
    xxyabxx.dll Win32/Chisyne!generic deleted C:\WINDOWS\system32\

    HijackThis Log:

    Logfile of HijackThis v1.99.1
    Scan saved at 6:23:50 PM, on 5/4/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\AOL\1132869795\ee\AOLSoftware.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/campaign.a...3&affid=105-56
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1132869795\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommo...ad/tgctlcm.cab
    O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor...fo/webscan.cab
    O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/.../Installer.exe
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    If I pasted anything incorrectly above, or you need more info, please tell me.

    BTW- Another problem that i'm having since I messed around this morning trying to fix the adware problem, is that when I type, it seems to skip some letters occasionally (It's not typo's. It does it even when I hit the keys on the keyboard), and I have to backspace and type it again. Example: Just before, I tried typing "focus" and it wound up as "foc". I think it's only doing it in Internet Explorer, but i'm not sure.

    That, and on some websites such as Yahoo, it's showing up "Internet Explorer cannot display the webpage" in place of the banner/ad spaces.


    I appreciate any help. I tried explaining it as best as I could, but i'm not thinking clearly at this point...this has been stressing me out since yesterday now.

  2. #2
    Junior Member
    Join Date
    Dec 2006
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    Default

    Hi again. I don't want this to look like i'm purposely bumping this thread, but just after I submitted this thread, I started receiving multiple warnings from Norton about a "Trojan.Vundo"

    How do I get rid of this also? I saw it mentioned in another thread on here as being hard to get rid of. Sheesh! My luck keeps getting worse.

  3. #3
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
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    Location
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    Default

    Welcome to Safer Networking, if you still need help and are not receiving it elsewhere, it appears you have missed some important instructions our administrator has posted at the top of the forum, especially this: "BEFORE you POST" Mandatory Steps Before Requesting Assistance http://forums.spybot.info/showthread.php?t=288
    All advice given is taken at your own risk.
    Please read and follow all instructions and post all required logs or reports, anything less will slow your process.
    Use "Post Reply" to post the information in the instructions and stay in the same topic.

    If you have waited FOUR days for advice post here. http://forums.spybot.info/showthread.php?t=1137

    I apologize that no one responded to your topic, all volunteers, we are busy trying to help as many folks as possible. That is why the link to post in after four days is pinned to the top of the forum, to catch folks so this does not happen. I do not see a lot in this HJT log, but Vundo is often a hidden. If you have not resolved you issues, please do this:

    1) Open Hijackthis.
    Click the "Open the Misc Tools" section Button.
    Click the "Open Uninstall Manager" Button.
    Click the "Save list..." Button.
    Save it to your desktop. Copy and paste the contents into your reply.

    2) C:\HijackThis\HijackThis.exe <<< return here and rename HJT.exe, call it MX848.exe. The restart the computer and post the Uninstall list and a new HJT log. We should be able to see Vundo in the 02 BHO's and 020 Winlogon if it is present.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  4. #4
    Member of Team Spybot tashi's Avatar
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    This topic has been archived.

    If you need it re-opened, please send me a private message (pm) and provide a link to the thread.

    Applies only to the original poster, anyone else with similar problems please start a new topic.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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