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Thread: Spybot keeps shutting down on me.

  1. #1
    Junior Member
    Join Date
    Jun 2007
    Posts
    1

    Question Spybot keeps shutting down on me.

    Spybot work fine till i try to scan. then it just close. close as if i clicked the little red X.... it happens when ever i try to scan....... it like somethings killing it before it can try to scan........ i click the scan button and not 3 sac later it shuts off...... nothing elce happens it just closes.......... very rude of what ever is closing it........

    its like this..........

    (this is spybot)
    "Ok time to start looking for some thing to destroy..."

    (what ever dont like spybot)
    "NOOOO "we can let him do this he'll kill us all!!!!!!"


    "we'll will take care of this!!"

    (this is spybot after i try to scan)

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Some users have reported that they only had problems using the beta version but that the final version would work normally. Have you already tried the final version 1.4? (The reason why you don't see it in the integrated update is because we are still preparing an automatic upgrade process for the new version.) If you like, you can install it manually. Please uninstall the old version of Spybot-S&D before you install the new version:

    http://www.safer-networking.org/en/howto/uninstall.html

    Please don't forget to manually delete the "Updates" and "Includes" folders in the Spybot S&D program folder. You will find links to several download locations on our website. These mirrors are partners who provide places to host Spybot-S&D for us. You can download from one of them, it's secure: http://www.safer-networking.org/en/mirrors/index.html

    Please search for new updates after installing Spybot-S&D 1.4.

    Or are you using a computer with hyperthreading technology (Intel with HTT)? Spybot-S&D seems to have problems with this technology but we cannot confirm a general problem with HT technology because the software runs normally on our test systems.

    One user has reported that turning off Norton Antivirus solved the problem. We have tried to recreate the problem with Norton Antivirus, too - but we have not experienced any problems.

    Best regards
    Sandra
    Team Spybot

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