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Thread: Still getting popups and more

  1. #1
    Junior Member
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    Default Still getting popups and more

    Hi, I'm new to the forums.

    I just used Spybot S&D an hour and a half ago. I'm still getting adware and spyware issues. Not only that, but my explorer.exe process constantly crashes, forcing reboots, as well random IE window closings. Even as I type this, some of the keys do not register. This problem has been going on and off for weeks now.

    Attached are a bunch of reports from my previous scans.

  2. #2
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:
    1. Try to run it the next time you reboot.
      • Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
      • Check the option: "Run program once at next system startup".
      • Reboot the system.
    2. Run it in Safe mode.
      • Reboot your system in Safe mode and run Spybot-S&D.

    If Spybot-S&D still fails to remove the problems you can request assistance in the Malware Removal forum. Follow the instructions here:

    After completing those steps, start a new thread (topic) in the Malware Removal forum (making sure to include the HijackThis log and online scan logs produced from the instructions above).

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  3. #3
    In Memoriam -Always in our heart pskelley's Avatar
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    error in posting
    Last edited by pskelley; 2007-07-16 at 23:09. Reason: error...posted in the wrong place
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  4. #4
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    Linfone has posted in the Malware Removal forum and is being assisted by pskelley in the following thread:

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

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