Hi Mate, thanks for being so prompt in responding, it is much appreciated. I have a slight problem though, in that I can't get my pc to boot in safe mode. I keep trying the F8 thing but my pc still boots into windows rather than coming up with the options menu.
Having read further in your instructions, when I install AVG Anti-Spyware; what should I do about the CA Security Suite that I have running....this includes CA Anti-Virus, CA Anti-Spyware and CA Personal Firewall. I have to turn the Firewall OFF in order to access the internet, and suspect that I have got it incorrectly set up, as this seems to be not the right thing to do.
Regards
Andy