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Thread: something is on my laptop

  1. #1
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    Default something is on my laptop

    Hi, I'm sure that there's something that's gotten onto my laptop.
    For around 2-3 weeks now, I've noticed it getting a little slower.
    and before you guys ask, yes I've recently used the disk clean up and defragmenter, along w/ Adaware, Spybot, and AVG scans.
    I haven't seen anything out of the ordinary, but I'm sure there's something hidden somewhere.
    so, if you can, please help.
    here's my Hijackthis log file from a few minuets ago:
    Logfile of HijackThis v1.99.1
    Scan saved at 9:37:43 PM, on 7/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\AOL\1175394778\ee\AOLSoftware.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Documents and Settings\FMS 2\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://my.screenname.aol.com/_cqr/l...rod&checkAIM=1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: 0 - {D1506E55-205E-43CF-BCA6-58E46BE7B4FD} - C:\Program Files\Messenger\quhabe.dll (file missing)
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1175394778\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [iwri] C:\PROGRA~1\COMMON~1\iwri\iwrim.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
    O4 - HKCU\..\Run: [MegamanX5.exe] C:\DOCUME~1\FMS2~1\Desktop\MEGAMA~1.EXE /r
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O17 - HKLM\System\CCS\Services\Tcpip\..\{98B90A1C-BB53-4036-89C0-E7E6B5AD000F}: NameServer = 205.188.146.145
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

  2. #2
    Security Expert-Emeritus steamwiz's Avatar
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    Default

    Hi

    Please go here and upload this file ...

    C:\PROGRA~1\COMMON~1\iwri\iwrim.exe

    http://www.virustotal.com/flash/index_en.html

    Click the browse button & browse to the file on your computer

    Post back the results ... right click on the page > select all

    right click again copy

    post the results in your next post here...

    steam
    MICROSOFT MVP - Security 2004/9 .member of ASAP since 2004 - member of U.N.I.T.E

  3. #3
    Junior Member
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    Default

    Iwould, but the link doesn't work. =\
    lolz

  4. #4
    Security Expert-Emeritus steamwiz's Avatar
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    MICROSOFT MVP - Security 2004/9 .member of ASAP since 2004 - member of U.N.I.T.E

  5. #5
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    Default

    when I browse the iwri folder, the only thing in it is a folder named iwrid

  6. #6
    Security Expert-Emeritus steamwiz's Avatar
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    Default

    Is there anything in the iwrid folder ?

    steam
    MICROSOFT MVP - Security 2004/9 .member of ASAP since 2004 - member of U.N.I.T.E

  7. #7
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    Default

    nope, nothing shows up when I browse it

  8. #8
    Security Expert-Emeritus steamwiz's Avatar
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    Default

    OK then that's an orphan run key shown in hijackthis...

    Disconnect from the internet Close ALL browser windows (including this one) - run hijackthis and tick to fix (check the box next to) the list below.........when all are ticked (checked) click the Fix Checked button at the bottom. :-

    O2 - BHO: 0 - {D1506E55-205E-43CF-BCA6-58E46BE7B4FD} - C:\Program Files\Messenger\quhabe.dll (file missing)

    O4 - HKCU\..\Run: [iwri] C:\PROGRA~1\COMMON~1\iwri\iwrim.exe


    Find & delete the C:\PROGRA~1\COMMON~1\iwri ... folder

    Then run this program for me & post the log ...

    Please download Combofix: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    and save to the desktop.

    1. Double click on combo.exe & follow the prompts.
    2. When finished, it will produce a logfile located at C:\ComboFix.txt.
    3. Post the contents of that log in your next reply with a new hijackthis log.

    Notes:
    * Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.
    * Disable script blocking if you have NAV installed so it will not interfere with the fix. Trojan Hunter has been reported to detect combofix as Worm.Qiv.100.

    steam
    MICROSOFT MVP - Security 2004/9 .member of ASAP since 2004 - member of U.N.I.T.E

  9. #9
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    Default

    alright, I did everything, here's the log file from combofix:

    "FMS 2" - 2007-07-21 18:40:06 - ComboFix 07-07-14.6 - Service Pack 2 NTFS


    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


    C:\DOCUME~1\FMS2~1\APPLIC~1\Dxcknwrd.dll
    C:\DOCUME~1\FMS2~1\APPLIC~1\Dxcuknwrd.dll
    C:\DOCUME~1\FMS2~1\Desktop.\internet explorer.lnk
    C:\Program Files\Common Files\{3492C~1
    C:\Program Files\Common Files\{3492C~1\Bar888.dll
    C:\Program Files\Common Files\{3492C~1\UnInstall.exe
    C:\Program Files\Common Files\{6492C~1
    C:\WINDOWS\system32\bund1
    C:\WINDOWS\system32\bund1\ClientBundle1.exe
    C:\WINDOWS\system32\bund1\temp.txt


    ((((((((((((((((((((((((( Files Created from 2007-06-22 to 2007-07-22 )))))))))))))))))))))))))))))))


    2007-07-21 18:38 51,200 --a------ C:\WINDOWS\nircmd.exe
    2007-07-01 01:43 <DIR> d-------- C:\DOCUME~1\FMS2~1\APPLIC~1\CyberLink
    2007-07-01 01:35 <DIR> d-------- C:\Program Files\CyberLink
    2007-06-29 21:25 7,552 --a------ C:\WINDOWS\system32\drivers\SONYPVU1.SYS
    2007-06-22 04:59 3,968 --a------ C:\WINDOWS\system32\drivers\AvgArCln.sys
    2007-06-22 04:09 <DIR> d-------- C:\Downloads
    2007-06-21 19:47 2,297,552 --a------ C:\WINDOWS\system\d3dx9_26.dll
    2007-06-21 08:38 <DIR> d-------- C:\Program Files\MSXML 6.0
    2007-06-21 08:35 <DIR> d-------- C:\Program Files\MSBuild
    2007-06-21 08:24 <DIR> d-------- C:\WINDOWS\system32\XPSViewer
    2007-06-21 08:20 <DIR> d-------- C:\Program Files\Reference Assemblies
    2007-06-21 08:18 14,048 --------- C:\WINDOWS\system32\spmsg2.dll
    2007-06-21 08:15 <DIR> d-------- C:\Program Files\Windows Media Connect 2
    2007-06-21 07:52 <DIR> d-------- C:\Program Files\Messenger
    2007-06-21 07:46 <DIR> d-------- C:\WINDOWS\system32\URTTemp
    2007-06-21 07:29 36,352 --------- C:\WINDOWS\system32\tsgqec.dll
    2007-06-21 07:29 288,768 --------- C:\WINDOWS\system32\rhttpaa.dll
    2007-06-21 07:29 116,736 --------- C:\WINDOWS\system32\aaclient.dll
    2007-06-21 07:14 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
    2007-06-21 07:14 14,848 --a------ C:\WINDOWS\system32\drivers\kbdhid.sys
    2007-06-21 07:13 31,616 --a------ C:\WINDOWS\system32\drivers\usbccgp.sys


    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

    2007-07-16 04:29:16 664 ----a-w C:\WINDOWS\system32\d3d9caps.dat
    2007-07-01 09:04:38 -------- d--h--w C:\Program Files\InstallShield Installation Information
    2007-06-22 17:26:29 -------- d-----w C:\Program Files\TMNT - Ninja Adventures
    2007-06-15 03:04:29 -------- d-----w C:\Program Files\Microsoft Works
    2007-06-15 03:01:43 -------- d-----w C:\Program Files\Microsoft ActiveSync
    2007-06-15 03:00:17 -------- d-----w C:\Program Files\Common Files\L&H
    2007-06-15 02:53:34 -------- d-----w C:\Program Files\Microsoft Works Suite 2002
    2007-06-12 21:48:54 -------- d-----w C:\DOCUME~1\FMS2~1\APPLIC~1\Real
    2007-06-12 21:44:45 -------- d-----w C:\Program Files\Common Files\xing shared
    2007-06-12 21:44:38 -------- d-----w C:\Program Files\Common Files\Real
    2007-06-05 04:41:53 -------- d-----w C:\Program Files\AIM6
    2007-06-02 06:55:37 -------- d-----w C:\Program Files\Common Files\AVSMedia
    2007-06-02 06:52:45 -------- d-----w C:\DOCUME~1\FMS2~1\APPLIC~1\AVSMedia
    2007-06-02 06:45:15 -------- d-----w C:\Program Files\Common Files\Download Manager
    2007-06-02 02:00:38 -------- d-----w C:\Program Files\VideoLAN
    2007-06-02 00:01:21 -------- d-----w C:\DOCUME~1\FMS2~1\APPLIC~1\vlc
    2007-06-01 05:15:51 -------- d-----w C:\DOCUME~1\FMS2~1\APPLIC~1\Ahead
    2007-05-31 22:55:44 -------- d-----w C:\Program Files\Ahead
    2007-05-31 22:53:15 -------- d-----w C:\Program Files\Common Files\Ahead
    2007-05-27 17:59:29 -------- d-----w C:\DOCUME~1\FMS2~1\APPLIC~1\Move Networks
    2007-04-25 14:21:15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll


    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


    *Note* empty entries & legit default entries are not shown

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
    2006-10-22 23:08 62080 --a------ C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
    2007-03-14 03:43 501400 --a------ C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
    2007-04-29 02:05 2403392 -ra------ c:\program files\google\googletoolbar1.dll

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
    2007-06-21 12:51 325048 --a------ C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "HostManager"="C:\Program Files\Common Files\AOL\1175394778\ee\AOLSoftware.exe" [2006-09-25 17:52]
    "AOLDialer"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 05:50]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-02-16 10:54]
    "AGRSMMSG"="AGRSMMSG.exe" [2003-11-19 16:41 C:\WINDOWS\AGRSMMSG.exe]
    "Zune Launcher"="C:\Program Files\Zune\ZuneLauncher.exe" [2007-03-14 17:03]
    "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 03:43]
    "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-04-22 09:52]
    "Pure Networks Port Magic"="C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" [2004-04-05 14:33]
    "TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-06-12 14:44]
    "Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 03:06]
    "WorksFUD"="C:\Program Files\Microsoft Works\wkfud.exe" [2001-10-05 17:34]
    "Microsoft Works Portfolio"="C:\Program Files\Microsoft Works\WksSb.exe" [2001-08-23 14:52]
    "Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2001-08-16 21:41]

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2003-04-14 20:05]
    "Aim6"="" []
    "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-21 12:51]
    "AOL Fast Start"="C:\Program Files\America Online 9.0\AOL.exe" [2005-07-12 06:17]
    "MegamanX5.exe"="C:\DOCUME~1\FMS2~1\Desktop\MEGAMA~1.exe" []


    **************************************************************************

    catchme 0.3.915 W2K/XP/Vista - rootkit detector by Gmer, http://www.gmer.net
    Rootkit scan 2007-07-21 18:44:33
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************

    Completion time: 2007-07-21 18:45:39
    C:\ComboFix-quarantined-files.txt ... 2007-07-21 18:45

    --- E O F ---

  10. #10
    Security Expert-Emeritus steamwiz's Avatar
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    Default

    Hi

    Well Combofix found & deleted some malware ...

    Hihackthis & Combofix show everything else to be clean...

    Hows the computer running now ?

    -
    It wont do any harm to run these as well :-

    Download CCleaner from :-

    http://www.filehippo.com/download_ccleaner/ (click the download tab)

    During the installation be sure to UN-check the box for "Ccleaner Yahoo Toolbar" unless you want it.

    doubleclick the ccsetup.exe file and install the program...

    After installing, go to Start > programs > CCleaner > Options > Advanced > UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

    Make sure the "windows" tab is selected

    Under "internet explorer" tick...

    Temporary internet files
    Cookies* > see Note below
    History
    Recently typed URL's
    (leave this unticked if you DON'T want to clear the drop down list in the address window of IE)
    Delete index.dat files
    Last download location
    Autocomplete form history


    under "Windows explorer" these are optional, but you can safely tick them all if you wish, they are only "most recently used lists"

    Other explorer MRU's
    (leave this unticked if you DON'T want to clear lists such as the start\run list)

    under "System"

    Tick ALL these ...


    under "Advanced"

    no need to tick any of these (but you can if you want, and realise what they do)


    Applications tab...

    These will mostly clean out old log files for these applications...

    Clean:- (if you use them)

    Firefox/Mozilla (optional - leave the cookies - see note)
    Opera
    Sun Java
    ZoneAlarm

    ...
    Personally I clean everything in the applications tab... but you tick what you want...

    Note: *If there are any cookies you want to keep (if you remove the cookie for a site you require a password for, you will need to re-enter your password when you next visit that site) ... click options > cookies > then keep the cookies you want.

    click "analyse" if you want to see a list of what is going to be removed, before it is removed.

    Or

    click "run cleaner" to let it get on with it's work... clicking this will result in the following pop-up

    "This process will permanently delete files from your system. Are you sure you wish to proceed?"

    click OK.

    ---
    THEN...

    Download Superantispyware.

    http://www.superantispyware.com/

    Once downloaded and installed update the definitions
    and then run a full system scan quarantine what it finds!

    * Double-click SUPERAntiSypware.exe and use the default settings for installation.
    * An icon will be created on your desktop. Double-click that icon to launch the program.
    * If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)

    http://www.superantispyware.com/definitions.html

    * Under "Configuration and Preferences", click the Preferences button.
    * Click the Scanning Control tab.
    * Under Scanner Options make sure the following are checked (leave all others unchecked):
    o Close browsers before scanning.
    o Scan for tracking cookies.
    o Terminate memory threats before quarantining.
    * Click the "Close" button to leave the control center screen.
    * Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
    * On the left, make sure you check C:\Fixed Drive.
    * On the right, under "Complete Scan", choose Perform Complete Scan.
    * Click "Next" to start the scan. Please be patient while it scans your computer.
    * After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
    * Make sure everything has a checkmark next to it and click "Next".
    * A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
    * If asked if you want to reboot, click "Yes".
    * To retrieve the removal information after reboot, launch SUPERAntispyware again.
    o Click Preferences, then click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    o Please copy and paste the Scan Log results in your next reply.
    * Click Close to exit the program.

    Please don't forget to post the SUPERAntiSpyware Scan Log

    steam

    It's past midnight here so I'll see how you got on tomorrow ...
    MICROSOFT MVP - Security 2004/9 .member of ASAP since 2004 - member of U.N.I.T.E

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