Results 1 to 10 of 13

Thread: [Solved] A new bug probably

Hybrid View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Senior Member dj.turkmaster's Avatar
    Join Date
    Feb 2007
    Location
    TURKEY/Ankara
    Posts
    139

    Default [Solved] A new bug probably

    I dont know if this is a problem with the program or with me but i wanted to report it anyway. i have allowed a new registry change and i clicked on the remember my decision button but now i wanted to deny it so i opened the settings section from the teatimer icon in the system tray and i clicked on the "x" symbol of the registry changes which i wanted to deny and then i also unticked the use whitelists button but when i start using the application with the registry keys i mentioned it says registry change allowed based on your whitelist.
    these are the keys: 7/28/2007 01:01:43 Allowed (based on user whitelist) value "{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}" (new data: "") added in Internet Explorer searches!
    7/28/2007 01:01:44 Allowed (based on user whitelist) value "{CFBFAE00-17A6-11D0-99CB-00C04FD64497}" (new data: "") deleted in Internet Explorer searches!
    7/28/2007 01:03:38 Allowed (based on user whitelist) value "{CFBFAE00-17A6-11D0-99CB-00C04FD64497}" (new data: "") added in Internet Explorer searches!
    7/28/2007 01:03:38 Allowed (based on user whitelist) value "{1CB20BF0-BBAE-40A7-93F4-6435FF3D0411}" (new data: "") deleted in Internet Explorer searches!

  2. #2
    Member of Team Spybot PepiMK's Avatar
    Join Date
    Oct 2005
    Location
    Planet Earth
    Posts
    3,601

    Default

    Please check "C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Excludes\RegWhite.sbs"

    The whitelist option in the popup menu of the tray icon is only about an integrated whitelist for other security apps, and does NOT affect the user whitelists. You need to remove those entries from the user whitelist
    Just remember, love is life, and hate is living death.
    Treat your life for what it's worth, and live for every breath
    (Black Sabbath: A National Acrobat)

  3. #3
    Senior Member dj.turkmaster's Avatar
    Join Date
    Feb 2007
    Location
    TURKEY/Ankara
    Posts
    139

    Default

    Quote Originally Posted by PepiMK View Post
    Please check "C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Excludes\RegWhite.sbs"

    The whitelist option in the popup menu of the tray icon is only about an integrated whitelist for other security apps, and does NOT affect the user whitelists. You need to remove those entries from the user whitelist
    i clicked on the file you said and spybot main menu opened what shall i do with it by the way as i said i have removed those entries from the user whitlis. i mean i clicked on the settings menu from the tray icon and then the black & white list opened and the i clicked on the "x" icon of those two registry keys i mean i removed them from the allowed registry changes menu. but when i open internet explorer it allows those registry keys itself. it doesn't ask me

  4. #4
    Senior Member dj.turkmaster's Avatar
    Join Date
    Feb 2007
    Location
    TURKEY/Ankara
    Posts
    139

    Default

    I help people about their problems with spybot in a turkish security forum doctus.net and a user has experienced a problem like this too. this is what he said:

    There is a malicious program which starts in user startup GETPLUSd.INF. i close teatimer and do a system scan with ccleaner and remove the malicious program from startup but when i activate teatimer again it says user blacklisted and the program cannot be removed from startup.
    i told him to open the settings from the system tray and remove the registry key from the blocked registry changes by clicking on the "x" icon.
    than he told me that he did what i said but he gets the blacklisted message again and when he looks at the settings menu spybot has added the registry key again to the blocked registry changes section.

    are we doing something wrong or is there a bug?

  5. #5
    Senior Member dj.turkmaster's Avatar
    Join Date
    Feb 2007
    Location
    TURKEY/Ankara
    Posts
    139

    Default

    hello? can anybody help me pls?

  6. #6
    Senior Member dj.turkmaster's Avatar
    Join Date
    Feb 2007
    Location
    TURKEY/Ankara
    Posts
    139

    Default

    team spybot can you post an advice or sth pls? maybe it can be a bug or i may be doing sth wrong. either way i need your help. cmon

  7. #7
    Member of Team Spybot PepiMK's Avatar
    Join Date
    Oct 2005
    Location
    Planet Earth
    Posts
    3,601

    Default

    Quote Originally Posted by dj.turkmaster View Post
    i clicked on the file you said and spybot main menu opened what shall i do with it
    While TeaTimer is closed, try to delete RegWhite.sbs, RegBlack.sbs and if you want, also ProcWhite.sbs and ProcBlack.sbs. Then restart TeaTimer and see what happens.

    Or even better, check the access rights to these files. Are they maybe writable only by specific users? When Spybot-S&D is run on an admin account, it makes this folder writable to all users, but if you install and use it as a power user only, other users might have problems (until you run it as an admin once).
    Just remember, love is life, and hate is living death.
    Treat your life for what it's worth, and live for every breath
    (Black Sabbath: A National Acrobat)

  8. #8
    Member of Team Spybot Buster's Avatar
    Join Date
    Oct 2005
    Location
    Bochum/Germany
    Posts
    389

    Default

    Please open the RegKeyWhite.sbe (usually located at systemdrive\documents and settings\all users\application data\spybot - search & destroy\excludes) with notepad or any other editor after you have deleted the entry from the black and white list. Does the sbe still contain the entry you tried to delete via the black and white list. If so, please make sure you hit the right button, because on the settings page the "cancel / ok" buttons are "accidentally" switched.
    "The advantage of wisdom is that you can always act the fool. The opposite is quite tough."

    K. Tucholsky

    _______________________________________________________________

    Please help us improve Spybot and download our distributed testing client.

  9. #9
    Senior Member dj.turkmaster's Avatar
    Join Date
    Feb 2007
    Location
    TURKEY/Ankara
    Posts
    139

    Default

    hello the problem has resolved by itself i did the same things again removed the entries fromthe allow list and this time it asked me if it should allow or deny. interesting because i was doing the same thing every time and this time it worked. i am so happy

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •