Trojan.killav

[shelf life]

hi trick508,

ok thanks for the info.
the problem with norton could be that some virus/trojans can terminate AV. looks like you where able to run the f-secure scan. i dont see any virus in its log though.

lets look in your host file since you cant get to norton:

navigate to:
C:\windows\system32\drivers\etc

right click on the hosts File and "open with" notepad.

you know what, never mind all that.

please download hostsxpert:

http://www.funkytoad.com/download/HostsXpert.zip

unzip to a folder
click HostsXpert.exe to run it
click on "Restore MS host file" then ok to do it
exit the program

you should now be able to get to norton's web site

shelf life

[trick508]

Dont know what to tell you. After I turned off system restore i was able to access the internet for norton and everything seems fine now. I had to uninstall norton then reinstall but besides that the computer runs fine.

do i dare turn system restore back on? any thoughts on it?

[shelf life]

hi trick508,

some problem with norton maybe? who knows, i assume you have run norton after reinstalling it. run spybot once. if all looks good you can make a new restore point:


One of the features of Windows ME or XP is the System Restore option, however if a malware infects a computer with this operating system it can be backed up in the System Restore folder. Therefore, clearing the restore points is agood idea after malware is removed.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(winXP)

1. Turn off System Restore. (deletes old possibly infected restore point)
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.(new restore points on a clean system)
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK, then reboot

How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default...b;en-us;310405

shelf life

[tashi]

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