[Issue 062] immunization problem?

[jerome1951]

Hello, sorry for my english but I am french!
I use now Spybot Search and Destroy version 1.5.1.15.
I use SDHelper but no the "tea timer".
The software is uptodate with 76994 objects in the scan, and a total of 46690 possible objects immunized.
But when I immunize, I have 19 objects on the fourth line (internet explorer 32 bits/ software (plugins)
unprotected. (protected 876, total 895);
And the same on the top right corner: unprotected 19, protected 46671, total 46690
When I immunize again: same results.
I have uninstalled then download again Spybot: same results.
Do you have an explanation?
Thank you.
Jérôme from Paris...

[Argus]

I have a similar problem, but for me it's Opera cookies I can't immunize against.

[Dustyn]

There is an easy fox for this.
Don't ask me how or why it works... but I discovered this by accident. After you immunize everything, right click somewhere in the immunization window beside all your checked items. Select de-select all items. All checked items should now be BLANK with NO checkmarks in any box. Now simply check the one box that is not being immunized properly.

I have 19 objects on the fourth line (internet explorer 32 bits/ software (plugins)

In your case it would be the above item. Now click UNDO at the top of the window beside immunize. Now, click immunize and those 19 objects should now say 0. If so.... you are completely immunized and protected.

Good luck 2 you!
Sincerely,
~Dustyn~

[Argus]

Thanks Dustyn, that did the trick

[jerome1951]

Hello and Thank you, Dustyn for your explanation: I did it and it works!!!
Regards,
Jérôme.

[jerome1951]

Just a precision: after re-booting the computer the problem re-appears but it is solved quickly by doing what Dustyn indicates... I find again all my 46690 objects protected...
Let us wait next update, probably on wednesday?
Regards,
Jérôme.

[Dustyn]

You're welcome guys!
At this time, this is the only way I know how to fix it.

[jerome1951]

Hello,
today update did not solve my problem! I remain with my 19 objects not protected on the fourth line:
internet explorer 32 bits/ software (plugins)
An idea?
Return to 1.4 version?
Regards, Jérôme

[jerome1951]

Well...
I have returned to 1.4 version... And all is OK.
Could someone of Spybot Team explain this "immunization problem"? (see my problem above, 1st post)
Does Spybot know this problem?
Can we expect a solution in a next update?
I noticed that on my wife computer with the same W.XP sp2, Spybot 1.5.1.15 works and immunizes perfectly!
An explanation?
Regards,
Jérôme.

[jerome1951]

I am not the only one to have this kind of problem:
http://forums.spybot.info/showthread.php?t=17796
Yes it is possible to have all items immunized doing "undo" and thed "immunize" but each time you sart youy computer and re-open Spybot the problem appears again!
It seems to concern several lines of the possible immunizations...
A solution? Regards, Jérôme.