Two topics, two helpers: http://forums.spybot.info/showthread...995#post118995
Two topics, two helpers: http://forums.spybot.info/showthread...995#post118995
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016
Hi
Start hjt, click do a system scan only, check:
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
Close all browsers & other windows. Click fix checked.
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
Double-click ATF Cleaner.exe to open it
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Please do an online scan with
Kaspersky
WebScanner
Click on Kaspersky Online Scanner
You will be promted to install an ActiveX component from Kaspersky,
Click Yes.
- The program will launch and then begin downloading the latest
definition files:- Once the files have been downloaded click on NEXT
- Now click on Scan Settings
- In the scan settings make that the following are selected:
- Scan using the following Anti-Virus database:
- Extended (if available otherwise
Standard)
- Scan Options:
- Scan Archives
Scan Mail Bases- Click OK
- Now under select a target to scan:
- Select My Computer
- This will program will start and scan your system.
- The scan will take a while so be patient and let it run.
- Once the scan is complete it will display if your system has been
infected.
- Now click on the Save as Text button:
- Save the file to your desktop.
- Copy and paste that information in your next post with a fresh hjt log.
Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.
If having a problme doing the above
Make sure that your Internet security settings are set to default values.
To set default security settings for Internet Explorer:
* Open Internet Explorer.
* Go to the Tools menu, then choose Internet Options.
* Click on the Security tab.
* Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.
Microsoft Windows Insider MVP 2016-2020
Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
If you have problems create a thread in the forum, please.
Malware removal instructions are for the correspondent user's case only.
Member continued with Shaba, both topics now archived.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016