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Thread: spyware removal question

  1. #11
    Senior Member Yodama's Avatar
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    hello,

    I am sorry I should have told you how to get the full Spybot log, what you posted is only the search result list

    To get the log:
    * switch Spybot S&D to advanced mode
    * then go to "Tools" - "View Report"
    * check all boxes
    * click the "View Report" button
    * export the report to a text file and attach it to your next post, since the report will be very long posting it directly would take up several posts.
    born in the shadow to die in the shadow, that is the fate of the shinobi

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  2. #12
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    ok...is this right?
    Last edited by wlrdew; 2007-10-09 at 07:50.

  3. #13
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    Hello,

    I am sorry, but this is also not the full report.
    Please send us a complete bug report. In order to do so, please run Spybot - Search & Destroy and switch to Advanced Mode via the menu item Mode, let it scan, try to fix the problems (!) and then go to "Tools" --> "View Report". Tick all the 10 checkboxes (leave "Do not report disabled or known legitimate items" unchecked) you can find there and click on "View Report". Now choose "Export" and save the file to your desktop.

    Best regards
    Sandra
    Team Spybot

  4. #14
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    I am so srry. As I said, I am not very computer savvy. Thanks for telling me how to. Hopefully this will be the right report.

  5. #15
    Senior Member Yodama's Avatar
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    Quote Originally Posted by wlrdew View Post
    I am so srry. As I said, I am not very computer savvy. Thanks for telling me how to. Hopefully this will be the right report.
    it appears that the attached zip file is empty, please try to attach the report file again.
    born in the shadow to die in the shadow, that is the fate of the shinobi

    Spybot S&D Downloads

    Please help us improve Spybot and download our distributed testing client.

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