Spybot and BSOD

[little eagle]

Restart your PC tapping F8 while the BIOS is loading.
Chose "Last good known configuration"

See if it will load then.

[boogster54]

Thanks I finally re-booted using the F8 thing, however it would not complete the disc check afterwards it kept freezing on 0%, 5%, or 8% , although I tried a few times but eventually had to skip the check.

Anyhow I ran the Panda scan and it detected nothing, so no report to file.

[little eagle]

Close all programs leaving only HijackThis running. Place a check against each of the following,

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://oneofthoseknights.spaces.live...d/MsnPUpld.cab
O16 - DPF: {BD4C7EDB-A392-11D9-8BFB-0040953018D7} (PhaseCaster Widget) - http://www.streamerp2p.com/sfiles/phasex.cab

Click on Fix Checked when finished and exit HijackThis.

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Then delete combofix from your desktop.

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Make sure that you box has been cleaned out / dust can cause it to heat up and freeze.

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Let me know when you have finished.

[boogster54]

OK I've done that.

After running HijackThis the first thing you said check:

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

wasn't there though, but I checked and fixed the other three.

[little eagle]

Start spybot and then select recovery and delete all of them.

Then check the Avast4 and delete the quarantined files.

Reset your restore points, please note that you will need to log into your computer with an account
which has full administrator access. You will know if the account has administrator access because
you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Let me know if you get BSOD after all this.

[boogster54]

No sorry, tried all that and it's just the same. Got through about 25% of the Spybot scan and bam, BSOD again.

I am wondering if it might be associated to bad RAM . Earlier today I tried a video conference with a friend overseas and got BSOD. It has also happened in the past when I have tried to play a small movie such as youtube or a wmv/mpeg file.

[little eagle]

First to see how much memory you have, click Start>>Control Panel. Double- click System.
On the General tab, total memory will be listed near the bottom.

To enlarge the area set aside for virtual memory. To do that, click Start>>Control Panel. Double-click System.
Select the Advanced tab. Under Performance, click Settings. Select the Advanced tab.
Find Virtual Memory at the bottom of the window, and click Change.
Click the option button next to "Custom Size."
Increase it to atleast 1.5 times your memory size.

The maximum should be three times your memory.
If you continue to have trouble, raise the maximum.
Keep raising it until you no longer get the message.


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You can use this tool SIW to check you memory.

[boogster54]

No, thought it had worked at first as the scan went past the usual 25% where it usually stops but got the BSDOD at about 50% completetion. Same stop 0x0000008E message

[little eagle]

How much memory do you have?

[boogster54]

504 MB of RAM