Hi,
Your gmer log was ok. It looks liek the rootkit isn't there anymore.
You can delete these 2 folders using windows explorer:
C:\Documents and Settings\Alan\.housecall6.6\Quarantine
C:\Documents and Settings\Alan\Desktop\misc v scan aps\SmitfraudFix
empty your recycle bin.
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Disable Spybot's TeaTimer. This is a two step process.
First step:Second step, For Either Version :
- Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
- If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
- If you have Version 1.4, Click on Exit Spybot S&D Resident
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- Open Spybot S&D
- Click Mode, choose Advanced Mode
- Go To the bottom of the Vertical Panel on the Left, Click Tools
- then, also in left panel, click Resident shows a red/white shield.
- If your firewall raises a question, say OK
- In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
- OK any prompts.
- Use File, Exit to terminate Spybot
- Reboot your machine for the changes to take effect.
Open HijackThis > choose Scan Only > Place a checkmark in the boxes beside these entries in bold.
R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = Download Directory
O2 - BHO: (no name) - {2725C906-3C2B-4D7A-ADBA-8A39C5C3F9D1} - (no file)
O2 - BHO: (no name) - {42E9C61F-A370-4C4C-A6AC-0476CEB0BA41} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O20 - Winlogon Notify: cbxwxww - cbxwxww.dll (file missing)
Close your browsers and all open windows except for HijackThis, then click "Fix checked". Exit HijackThis.
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Download and scan with SUPERAntiSpyware Free for Home Users
- Double-click SUPERAntiSpyware.exe and use the default settings for installation.
- An icon will be created on your desktop. Double-click that icon to launch the program.
- If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
- Under "Configuration and Preferences", click the Preferences button.
- Click the Scanning Control tab.
- Under Scanner Options make sure the following are checked (leave all others unchecked):
- Close browsers before scanning.
- Scan for tracking cookies.
- Terminate memory threats before quarantining.
- Click the "Close" button to leave the control center screen.
- Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
- On the left, make sure you check C:\Fixed Drive.
- On the right, under "Complete Scan", choose Perform Complete Scan.
- Click "Next" to start the scan. Please be patient while it scans your computer.
- After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
- Make sure everything has a checkmark next to it and click "Next".
- A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
- If asked if you want to reboot, click "Yes".
- To retrieve the removal information after reboot, launch SUPERAntispyware again.
- Click Preferences, then click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
- Please copy and paste the Scan Log results in your next reply.
- Click Close to exit the program.
On your next reply, please include a
- Fresh HijackThis log.
- superantispyware log
- A detailed description on how's your machine running.