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Thread: Help - I cannot clean my system

  1. #1
    Junior Member
    Join Date
    Oct 2007
    Posts
    10

    Default Help - I cannot clean my system

    Help! First I am at my office. I read your sticky notes and I am the owner of my small business- veterinary hospital. This particular computer is at my desk but accessable by all the staff. You have my permission to let me screw up my machines (I own them all - darn to IT help but me)

    I have been infected with the following trojans: (may be more)

    Backdoor.Win32.Agent.aju
    Backdoor.Win32.Small.lu

    I have run HJT - just to compare to other threads
    I have run Smitfraud and Combofix and other AV
    I have run multiple times - Spybot S&D (my favorite)
    I have run Ad-aware - I think newest version
    I have run Counterspy - trial version - says that the infection is there but won't get rid of it
    I have run everything in Safe Mode as well as windows

    I have Windows XP SP2 - will all updates
    I have some regedit experience but I notice when I reboot my system there are many cmd boxes (like batch files) that start up - very fast but I do see Win32 showing up. I cannot find Win32 in the registry files when I do a search.

    I have read that this is a back door key stroke logger and I want to get rid of it at last.

    Please help as we have other medical files present and I do not see any other viruses here, but I await your expertise

    Dr. Fred Frye

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,614

    Default

    Hello.

    Please see the stickied procedure for this forum: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Skip the Spybot-S&D scan as you already ran it. But please, for the health of your machine, do not run any more tools when the source of the infection has not yet been analysed.

    Copy/paste the HJT log and result of the on-line anti virus scan into this topic, and a helper will assist you when available.

    Regards.
    UNITE-ASAP

    Microsoft MVP. Consumer Security 2006-2013

    Please help us improve Spybot, download our distributed testing client

  3. #3
    Junior Member
    Join Date
    Oct 2007
    Posts
    10

    Default Thank you for your help

    Thanks Tashi -

    Per your instructions, I did no more scans or treatments to the computer. I currently have AVG Free addition 7.5 which runs a scan daily at 2 am. I finished the Kapersky's scan and the HJT scan. Here are the logs:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:03:25 AM, on 10/22/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    C:\Program Files\LogMeIn Backup\BackupMaint.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Dell\OpenManage\Client\Iap.exe
    C:\Program Files\LogMeIn Backup\LMIBackupVSSService.exe
    C:\Program Files\LogMeIn\x86\RaMaint.exe
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\Program Files\LogMeIn Backup\LogMeInBackupService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Symantec AntiVirus\SavRoam.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\System32\tlntsvr.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\Grisoft\AVG7\avgcc.exe
    \Server\avimark\Avimark.exe
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - (no file)
    O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O4 - HKLM\..\Run: [imjpmig] C:\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?973bbd163c8d4c90bc504eda6b07419
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?973bbd163c8d4c90bc504eda6b07419
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O15 - Trusted Zone: http://www.cnet.com
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatte...load/appdl.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1141417970227
    O16 - DPF: {6EE39BFC-2FB6-4B69-9D05-CFC10E4F5B3E} (MavenBootInstallerAXControl Class) - http://client.maven.net/client/mavenBootInstaller.cab
    O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft Terminal Services Client Control (redist)) - http://www.impromed.com/webinfinity/msrdp.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/Visit.../TLIEFlash.CAB
    O16 - DPF: {C2F38867-251C-4216-9B1C-BBE89B8700E2} (iVocalize Internet Conference 3 Setup) - http://www.talkingcommunities.com/client3/ivsetup3.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/game...ploader_v6.cab
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = MMVH.LOCAL
    O17 - HKLM\Software\..\Telephony: DomainName = MMVH.LOCAL
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = MMVH.LOCAL
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = MMVH.LOCAL
    O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: LogMeIn Backup Maintenance Service (BackupMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn Backup\BackupMaint.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: DCS Loader (DCSLoader) - Oki Data Corporation - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
    O23 - Service: LogMeIn Backup VSS Service (LMIBackupVSSService.exe) - LogMeIn, Inc. - C:\Program Files\LogMeIn Backup\LMIBackupVSSService.exe
    O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
    O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
    O23 - Service: LogMeIn Backup Storage PC Service (LogMeInBackupService.exe) - LogMeIn, Inc. - C:\Program Files\LogMeIn Backup\LogMeInBackupService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    --

  4. #4
    Junior Member
    Join Date
    Oct 2007
    Posts
    10

    Default

    Additional Scan - Kapersky's

    End of file - 11560 bytes

    -------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER REPORT
    Monday, October 22, 2007 11:34:51 AM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 22/10/2007
    Kaspersky Anti-Virus database records: 442648
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    A:\
    C:\
    D:\
    E:\
    G:\

    Scan Statistics:
    Total number of scanned objects: 98182
    Number of viruses found: 8
    Number of infected objects: 26
    Number of suspicious objects: 6
    Duration of the scan process: 01:28:03

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-12062006-090050.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinMurloff.zip/startdrv.exe Suspicious: Password-protected-EXE skipped
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinMurloff.zip ZIP: suspicious - 1 skipped
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinMurloff2.zip/startdrv.exe Suspicious: Password-protected-EXE skipped
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinMurloff2.zip ZIP: suspicious - 1 skipped
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinMurloff4.zip/startdrv.exe Suspicious: Password-protected-EXE skipped
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinMurloff4.zip ZIP: suspicious - 1 skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
    C:\Documents and Settings\Doctor Station\Local Settings\Application Data\Identities\{2C7A8CD0-78FA-427F-BF86-AE333A20DC52}\Microsoft\Outlook Express\Deleted Items.dbx/[From ][Date Mon, 13 Jun 2005 20:05:38 -0400]/UNNAMED/account-info.zip/account-info.txt .pif Infected: Net-Worm.Win32.Mytob.bi skipped
    C:\Documents and Settings\Doctor Station\Local Settings\Application Data\Identities\{2C7A8CD0-78FA-427F-BF86-AE333A20DC52}\Microsoft\Outlook Express\Deleted Items.dbx/[From ][Date Mon, 13 Jun 2005 20:05:38 -0400]/UNNAMED/account-info.zip Infected: Net-Worm.Win32.Mytob.bi skipped
    C:\Documents and Settings\Doctor Station\Local Settings\Application Data\Identities\{2C7A8CD0-78FA-427F-BF86-AE333A20DC52}\Microsoft\Outlook Express\Deleted Items.dbx/[From ][Date Mon, 13 Jun 2005 20:05:38 -0400]/UNNAMED Infected: Net-Worm.Win32.Mytob.bi skipped
    C:\Documents and Settings\Doctor Station\Local Settings\Application Data\Identities\{2C7A8CD0-78FA-427F-BF86-AE333A20DC52}\Microsoft\Outlook Express\Deleted Items.dbx Mail MS Outlook 5: infected - 3 skipped
    C:\Documents and Settings\Dr. Frye\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Application Data\Microsoft\Word\STARTUP\ORPRO_v3 Start.dot Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Desktop\SmitfraudFix\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
    C:\Documents and Settings\Dr. Frye\Desktop\SmitfraudFix.zip/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
    C:\Documents and Settings\Dr. Frye\Desktop\SmitfraudFix.zip ZIP: infected - 1 skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Application Data\Identities\{2C7A8CD0-78FA-427F-BF86-AE333A20DC52}\Microsoft\Outlook Express\Folders.dbx Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Application Data\Identities\{2C7A8CD0-78FA-427F-BF86-AE333A20DC52}\Microsoft\Outlook Express\Inbox.dbx Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Application Data\Identities\{2C7A8CD0-78FA-427F-BF86-AE333A20DC52}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Application Data\Identities\{2C7A8CD0-78FA-427F-BF86-AE333A20DC52}\Microsoft\Outlook Express\Pop3uidl.dbx Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{A0ED8F10-06D3-4F6E-976E-EBE31782EAA4} Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\History\History.IE5\MSHist012007102220071023\index.dat Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Temp\hsperfdata_Dr. Frye\6596 Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Temp\~DF3209.tmp Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Temp\~DF382A.tmp Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Dr. Frye\My Documents\downloads\vertigolf_trial.exe/WISE0017.BIN/data0002/data0002 Infected: Trojan-Downloader.Win32.Keenval skipped
    C:\Documents and Settings\Dr. Frye\My Documents\downloads\vertigolf_trial.exe/WISE0017.BIN/data0002/data0004 Infected: Trojan-Downloader.Win32.Keenval skipped
    C:\Documents and Settings\Dr. Frye\My Documents\downloads\vertigolf_trial.exe/WISE0017.BIN/data0002/data0005 Infected: Trojan-Downloader.Win32.Keenval skipped
    C:\Documents and Settings\Dr. Frye\My Documents\downloads\vertigolf_trial.exe/WISE0017.BIN/data0002 Infected: Trojan-Downloader.Win32.Keenval skipped
    C:\Documents and Settings\Dr. Frye\My Documents\downloads\vertigolf_trial.exe/WISE0017.BIN/data0003 Infected: Trojan-Downloader.Win32.Keenval.e skipped
    C:\Documents and Settings\Dr. Frye\My Documents\downloads\vertigolf_trial.exe/WISE0017.BIN/data0004 Infected: Trojan-Downloader.Win32.Keenval.e skipped
    C:\Documents and Settings\Dr. Frye\My Documents\downloads\vertigolf_trial.exe/WISE0017.BIN Infected: Trojan-Downloader.Win32.Keenval.e skipped
    C:\Documents and Settings\Dr. Frye\My Documents\downloads\vertigolf_trial.exe WiseSFX: infected - 7 skipped
    C:\Documents and Settings\Dr. Frye\My Documents\Miscellaneous\virus killer\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
    C:\Documents and Settings\Dr. Frye\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\Dr. Frye\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Program Files\Kurlo\classes\pack.data Object is locked skipped
    C:\Program Files\Kurlo\classes\pack.lck Object is locked skipped
    C:\Program Files\Kurlo\classes\pack.log Object is locked skipped
    C:\Program Files\LogMeIn\update\2-30-537.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-545.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-547.bak\LMIinit.dll Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-547.bak\LogMeIn.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-547.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-555.bak\LMIinit.dll Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-555.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1463\A0151806.exe Infected: Trojan.Win32.Small.sh skipped
    C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1465\change.log Object is locked skipped
    C:\WINDOWS\CSC\00000001 Object is locked skipped
    C:\WINDOWS\Debug\Netlogon.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\EventCache\{CB814ADD-926B-43D6-B20F-DBE8B1B7AE34}.bin Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\Sti_Trace.log Object is locked skipped
    C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
    C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20070928-115658.backup Infected: Trojan.Win32.Qhost.mg skipped
    C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
    C:\WINDOWS\SYSTEM32\LMIinit.dll.000.bak Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\Temp\Perflib_Perfdata_7bc.dat Object is locked skipped
    C:\WINDOWS\Temp\SQL.LOG Object is locked skipped
    C:\WINDOWS\wiadebug.log Object is locked skipped
    C:\WINDOWS\wiaservc.log Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped

    Scan process completed.

  5. #5
    In Memoriam -Always in our heart pskelley's Avatar
    Join Date
    Oct 2005
    Location
    Clearwater, Florida
    Posts
    20,538

    Default

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance)
    http://forums.spybot.info/showthread.php?t=288
    All advice given is taken at your own risk.
    Please make sure you have read this information so we are on the same page.

    I apologize for the wait, not a lot showing in the HJT log, but what is showing is this:
    You are running two antivirus programs at the same time and this is not a good thing. They conflict with each other and you will be less safe than if you ran one good program and maintained it properly.
    http://service1.symantec.com/SUPPORT...00031316555206
    "Microsoft recommends that you have only one anti-virus program installed on your computer."
    http://www.washingtonpost.com/wp-dyn...120300087.html
    http://www.smartcomputing.com/editor...8s07/38s07.asp

    C:\Program Files\Symantec AntiVirus\
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\
    Uninstall one of those, update and run a complete system scan with the other. Report anything it finds that can not be removed.

    I do see infections in the Kaspersky and they can be nasty and tough to remove:

    Delete the contents of that Recovery folder in red
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinMurloff.zip/startdrv.exe Suspicious: Password-protected-EXE skipped


    Looks like someone is opening infected files but as far as I can see they are in deleted items. Delete all email here: Deleted Items.dbx
    C:\Documents and Settings\Doctor Station\Local Settings\Application Data\Identities\{2C7A8CD0-78FA-427F-BF86-AE333A20DC52}\Microsoft\Outlook Express\Deleted Items.dbx/[From ][Date Mon, 13 Jun 2005 20:05:38 -0400]/UNNAMED/account-info.zip/account-info.txt .pif Infected: Net-Worm.Win32.Mytob.bi skipped

    Infected junk being download here, go into downloads and delete everything in there.
    C:\Documents and Settings\Dr. Frye\My Documents\downloads\vertigolf_trial.exe/WISE0017.BIN/data0002/data0002 Infected: Trojan-Downloader.Win32.Keenval skipped

    Remove Smitfraudfix in red from your computer. It must be downloaded fresh when needed.
    C:\Documents and Settings\Dr. Frye\My Documents\Miscellaneous\virus killer\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped

    Because I can't tell if the Mytob infection is active, I would remove the internet connection on this computer and only go online when you need to troubleshoot until we have it clean.

    If your issues are not resolved, complete the instructions I posted and then restart the computer. At that point post the results of a new Kaspersky scan and a new HJT log running one antivirus program.
    I will do what I can to help if this is done.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  6. #6
    Junior Member
    Join Date
    Oct 2007
    Posts
    10

    Default Thank you

    Okay.

    I was unable to uninstall Symantic Antivirus because it wants an unistall password (It is on the server) and I don't remember it. I tried to make it so that this computer did not load it, but I was afraid to disable ccAPP and ctfmon.exe - both were installed by Norton.

    Any suggestions there would help.

    The updated HJT text is as follows:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:35:50 AM, on 10/29/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Dell\OpenManage\Client\Iap.exe
    C:\Program Files\LogMeIn\x86\RaMaint.exe
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\System32\tlntsvr.exe
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - (no file)
    O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O4 - HKLM\..\Run: [imjpmig] C:\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-2454442766-919792865-1206245507-1009\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LogMeInRemoteUser')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?973bbd163c8d4c90bc504eda6b07419
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?973bbd163c8d4c90bc504eda6b07419
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O15 - Trusted Zone: http://www.cnet.com
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatte...load/appdl.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1141417970227
    O16 - DPF: {6EE39BFC-2FB6-4B69-9D05-CFC10E4F5B3E} (MavenBootInstallerAXControl Class) - http://client.maven.net/client/mavenBootInstaller.cab
    O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft Terminal Services Client Control (redist)) - http://www.impromed.com/webinfinity/msrdp.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/Visit.../TLIEFlash.CAB
    O16 - DPF: {C2F38867-251C-4216-9B1C-BBE89B8700E2} (iVocalize Internet Conference 3 Setup) - http://www.talkingcommunities.com/client3/ivsetup3.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/game...ploader_v6.cab
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = MMVH.LOCAL
    O17 - HKLM\Software\..\Telephony: DomainName = MMVH.LOCAL
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = MMVH.LOCAL
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = MMVH.LOCAL
    O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: DCS Loader (DCSLoader) - Oki Data Corporation - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
    O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
    O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    --
    End of file - 10263 bytes

  7. #7
    Junior Member
    Join Date
    Oct 2007
    Posts
    10

    Default 2nd half

    Here is the new Kapersky scan:

    -------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER REPORT
    Monday, October 29, 2007 2:17:20 AM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 29/10/2007
    Kaspersky Anti-Virus database records: 447965
    -------------------------------------------------------------------------------

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    A:\
    C:\
    D:\
    G:\

    Scan Statistics:
    Total number of scanned objects: 97755
    Number of viruses found: 4
    Number of infected objects: 11
    Number of suspicious objects: 0
    Duration of the scan process: 01:32:09

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\All Users\Application Data\avg7\Log\emc.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-12062006-090050.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{EE6BF821-5FE9-4131-933A-7F36692B0BCD} Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Temp\556375.exe Object is locked skipped
    C:\Documents and Settings\Dr. Frye\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Dr. Frye\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\Dr. Frye\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\LogMeInRemoteUser\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LogMeInRemoteUser\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LogMeInRemoteUser\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LogMeInRemoteUser\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Program Files\LogMeIn\update\2-30-537.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-545.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-547.bak\LMIinit.dll Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-547.bak\LogMeIn.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-547.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-555.bak\LMIinit.dll Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-555.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1463\A0151806.exe Infected: Trojan.Win32.Small.sh skipped
    C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1475\A0152508.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
    C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1475\change.log Object is locked skipped
    C:\WINDOWS\CSC\00000001 Object is locked skipped
    C:\WINDOWS\Debug\Netlogon.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\EventCache\{FCEBD23E-B76D-4249-9B10-6AFEC965A705}.bin Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\Sti_Trace.log Object is locked skipped
    C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped
    C:\WINDOWS\SYSTEM32\CatRoot2\tmp.edb Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped
    C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20070928-115658.backup Infected: Trojan.Win32.Qhost.mg skipped
    C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped
    C:\WINDOWS\SYSTEM32\LMIinit.dll.000.bak Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\Temp\Perflib_Perfdata_7fc.dat Object is locked skipped
    C:\WINDOWS\Temp\SQL.LOG Object is locked skipped
    C:\WINDOWS\Temp\TMP0000004B6C75FD9FE14FA105 Object is locked skipped
    C:\WINDOWS\wiadebug.log Object is locked skipped
    C:\WINDOWS\wiaservc.log Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped

    Scan process completed.

  8. #8
    In Memoriam -Always in our heart pskelley's Avatar
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    Thanks for returning your information and the feedback. I hope you read the information I posted so you understand the issues that can occur when antivirus programs conflict.
    Use the Norton Removal Tool to remove a failed installation or a damaged Norton product.
    http://service1.symantec.com/SUPPORT...&osv=&osv_lvl=

    Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:35:50 AM, on 10/29/2007
    I see some junk but no major malware in the HJT log. I will wait until Symantec is gone to clean it out.

    KASPERSKY ONLINE SCANNER REPORT Monday, October 29, 2007 2:17:20 AM
    Number of infected objects: 11

    See this: http://research.sunbelt-software.com...hreatid=163248
    Careful to look for and delete only the backup item, I believe I have highlited it in red:

    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.20070928-115658.backup Infected: Trojan.Win32.Qhost.mg skipped

    These items have to do with this: https://secure.logmein.com/home.asp?lang=en
    Kaspersky is finding they may be infected files but not-a-virus. I do not use the program and can only suggest you discuss these finding with logmein support. I personally do not believe they are malware. They look like backups that have been made by logmein.

    C:\WINDOWS\SYSTEM32\LMIinit.dll.000.bak Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-537.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-545.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-547.bak\LMIinit.dll Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-547.bak\LogMeIn.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-547.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-555.bak\LMIinit.dll Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped
    C:\Program Files\LogMeIn\update\2-30-555.bak\ramaint.exe Infected: not-a-virus:RemoteAdmin.Win32.RemotelyAnywhere.a skipped

    You do have a couple of infected System Restore files and at least one is a trojan:
    C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1463\A0151806.exe Infected: Trojan.Win32.Small.sh skipped
    C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1475\A0152508.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped

    See these instructions:
    http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

    Once Symantec is removed, post a HJT log.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

  9. #9
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    Oct 2007
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    10

    Default

    Okay

    thank you for the help. I finally got Symantic removed I think. I used the removal tool. I am using AVG 7.5 and I noticed that there were a couple of backdoor trojans that popped up, not sure why since I was not online at the moment. But we shall see.

    Kapersky's still says that I have some nasties present.
    Logmein.com is a program I use, it is a remote access for my system and it is not a virus.

    Here is the HJT log I just ran:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:07:19 PM, on 10/29/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE
    C:\Program Files\Dell\OpenManage\Client\Iap.exe
    C:\Program Files\LogMeIn\x86\RaMaint.exe
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\tlntsvr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\userinit.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - (no file)
    O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
    O4 - HKLM\..\Run: [imjpmig] C:\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?973bbd163c8d4c90bc504eda6b07419
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?973bbd163c8d4c90bc504eda6b07419
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O15 - Trusted Zone: http://www.cnet.com
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatte...load/appdl.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1141417970227
    O16 - DPF: {6EE39BFC-2FB6-4B69-9D05-CFC10E4F5B3E} (MavenBootInstallerAXControl Class) - http://client.maven.net/client/mavenBootInstaller.cab
    O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft Terminal Services Client Control (redist)) - http://www.impromed.com/webinfinity/msrdp.cab
    O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/Visit.../TLIEFlash.CAB
    O16 - DPF: {C2F38867-251C-4216-9B1C-BBE89B8700E2} (iVocalize Internet Conference 3 Setup) - http://www.talkingcommunities.com/client3/ivsetup3.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/game...ploader_v6.cab
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = MMVH.LOCAL
    O17 - HKLM\Software\..\Telephony: DomainName = MMVH.LOCAL
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = MMVH.LOCAL
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = MMVH.LOCAL
    O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: DCS Loader (DCSLoader) - Oki Data Corporation - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE
    O23 - Service: DefWatch - Oki Data Corporation - (no file)
    O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
    O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
    O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe

    --
    End of file - 8603 bytes

  10. #10
    In Memoriam -Always in our heart pskelley's Avatar
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    Oct 2005
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    Default

    You understand you still have these infected System Restore files? I try to wait to clean those so you only have to do it once.
    C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1463\A0151806.exe Infected: Trojan.Win32.Small.sh skipped
    C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1475\A0152508.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
    (they can not reinfect you as long as you so not do a System Restore)

    You can post another Kaspersky scan but you must realize it is going to continue to call the Logmein stuff infected.

    Please download ATF Cleaner by Atribune
    http://www.atribune.org/content/view/25/2/
    Save it to your Desktop. We will use this later.

    We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
    Open Windows Defender, Click on Tools, General Settings.
    Scroll down and uncheck Turn on real-time protection (recommended).
    After you uncheck this, click on the Save button and close Windows Defender.
    After all of the fixes are complete it is very important that you enable Real-time Protection again.

    Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
    O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - (no file)
    O15 - Trusted Zone: http://www.cnet.com
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://download.games.yahoo.com/game...ploader_v6.cab

    Close all programs but HJT and all browser windows, then click on "Fix Checked"

    Run ATF Cleaner
    Double-click ATF-Cleaner.exe to run the program.
    Click Select All found at the bottom of the list.
    Click the Empty Selected button.
    Click Exit on the Main menu to close the program.

    Restart and post a last HJT log.
    I am using AVG 7.5 and I noticed that there were a couple of backdoor trojans that popped up, not sure why since I was not online at the moment.
    You will need to provide more information than that, the names and location of these "trojans" at the very least.

    Thanks
    MS-MVP Consumer Security 2007-08-09
    Proud Member ASAP
    UNITE Member 2006

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