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Thread: I'm new here

  1. #1
    Junior Member
    Join Date
    Oct 2007
    Posts
    2

    Default I'm new here

    And this Command Service thing is driving me nuts! I have tried to use Spybot to get rid of it,and it keeps saying it can't. So, I went in under Safe Mode, both my name and administrator, and ran it and it still can't get rid of it. I am at my wits end with all these pop ups and slow computer.....PLEASE HELP ME!!!!!
    Last edited by tashi; 2007-10-30 at 05:48. Reason: Split off and moved from False Positives forum

  2. #2
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,956

    Default

    Hello.

    You didn't say which version of Spybot-S&D you have installed, 1.5?

    Quote Originally Posted by Momma View Post
    I have tried to use Spybot to get rid of it,and it keeps saying it can't.
    Please follow the procedure in this link:
    "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance)

    Then start your own thread in the Malware Removal Forum

    A helper will advise you when available. Regards.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  3. #3
    Junior Member
    Join Date
    Oct 2007
    Posts
    2

    Default

    I have 1.4, guess, hopefully, that's why it didn't work?

  4. #4
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Please upgrade your program, version 1.5 is available!
    First, please uninstall the old version according to this link:
    http://www.safer-networking.org/en/howto/uninstall.html
    Now, you can download the new version here:
    http://www.safer-networking.org/en/mirrors/index.html
    Or choose the direct installation file:
    http://www.spybotupdates.com/files/spybotsd15.exe
    Don't forget to update afterwards!
    Here is a tutorial:
    http://www.safer-networking.org/en/howto/update.html

    Best regards
    Sandra
    Team Spybot

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